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Bill Eddy

Bullies At Work

(5/22/16)Bill Eddy Workplace bullying is a growing international problem. It is more than a one-time incident. It is a pattern of behavior between a bully and another worker which can demoralize, isolate and trigger illness in the target of the bully.
Michael Lewis

Interview with Michael Lewis

(5/22/16)Michael Lewis This is the complete interview by Robert Benjamin with Michael Lewis, a long-time leader in the field of mediation, filmed as part of's ' Views from the Eye of the Storm' Series.
Randy Drew

Mediatees Have The Right To Make ‘Bad’ Decisions

(5/21/16)Randy Drew Self-determination (volition), sometimes, means mediation participants get to make ‘bad’ decisions.
Dr. Lynne C. Halem

Challenging The Myths Surrounding Divorce Mediation

(5/21/16)Dr. Lynne C. Halem Challenging divorce mediation myths, such as whether or not mediation will work if only one spouse can communicate well.
Eduard Vinyamata Camp

¿Que es la Conflictologia?

(5/20/16)Eduard Vinyamata Camp Los conflictos, la ausencia de paz y de armonía son constantes en la vida de las personas y de las sociedades. Intereses económicos, crisis de todo tipo, agresiones, forman parte del paisaje humano.

Negotiating Like a Woman - How Gender Impacts Communication between the Sexes

(5/17/16)Nina Meierding, Jan Frankel Schau Anyone who has ever been married will admit that men and women argue differently. It should be no surprise to learn that women and men negotiate differently as well.
Peter Adler

Interview with Peter Adler

(5/13/16)Peter Adler This is the complete interview by Robert Benjamin with Peter Adler of Accord 3.0 and Past-President of The Keystone Center, filmed as part of's 'Views from the Eye of the Storm' Video Series.
Alan E. Gross

Preparing for Large Group Mediations

(5/13/16)Alan E. Gross Preparation before the session begins is often less emphasized than it should be in mediation training and practice.
Charles Hill

Who Owns Hound Dog?

(5/13/16)Charles Hill Elvis Presley covered “Hound Dog” in 1956 and sold over 4 million copies in the United States on its first release. Was “Big Mama” legally entitled to share in some of the rewards of Hound Dog’s success?
Sam Imperati

Traits of a 'Mediator'

(5/06/16)Sam Imperati Although there are many intangibles in the definition of a “good” mediator, certain character traits are invaluable. It turns out that these same character traits may have other uses as well.
Charlie Young

Responsibility via Confidentiality

(5/06/16)Charlie Young This article simply emphasizes the advantages of confidentiality to assist complete openness in difficult situations, so that a resolution can include healing and reconciliation.
David Smith

Nurturing the Peacebuilders and Conflict Resolvers of Tomorrow

(5/06/16)David Smith This piece argues for the need to work with youth, particularly at the high school and college levels, to build our profession and carry on the work of peacebuilding and conflict resolution. It provides a model for thinking about careers: direct action vs. indirect action jobs.
Jennifer Mahony

Creating Psychological Safety at Work isn’t Just About Avoiding a Workplace Bullying Complaint

(5/06/16)Jennifer Mahony When employment relationships take a turn, there can often feel like there is no way back. However, mediation can be a powerful tool in rehabilitating working relationships.
Larry Fong

Interview with Larry Fong

(5/02/16)Larry Fong This is the complete interview by Robert Benjamin with Larry Fong, a leading Canadian Family Mediator, filmed as part of's "'Views from the Eye of the Storm' Video Series.
John Sturrock

The Middle East’s Mediator?

(4/29/16)John Sturrock The Amman Message delivered by the Chief Justice of Jordan in 2004 is an extraordinary statement of tolerance and peace and deserves full reading by all who would comment on Muslim affairs. The Chief Justice emphasises peace, security, neighbourliness, coexistence and respect for others.
Jen Reynolds

Green on Race and ADR

(4/29/16)Jen Reynolds Michael Z. Green (Texas A&M) recently spoke on “Civility and Mediation as Workplace Responses to Conscious Disregard of Racially-Biased Behaviors.” Like this title, Michael’s talk was provocative, stuffed with information, and at once idealistic and critical.
Michael P. Carbone

Mediation Strategies: A Lawyer’s Guide To Successful Negotiation

(4/26/16)Michael P. Carbone Every successful negotiation requires that you have a sound strategy. In this article I will explain the steps that I believe you should follow when developing a mediation strategy.
Lee Jay Berman

13 Tools for Resolving Conflict in the Workplace, with Customers and in Life

(4/26/16)Lee Jay Berman Conflict happens. It is inevitable. It is going to happen whenever you have people with different expectations. Here are some tools for avoiding and resolving disputes in the early stages, before they become full-blown conflicts.
Marilyn McKnight

Interview with Marilyn McKnight

(4/26/16)Marilyn McKnight This is the complete interview by Robert Benjamin with Marilyn McKnight, former President of the Academy of Family Mediators and Association for Conflict Resolution, filmed as part of's 'Views from the Eye of the Storm' Series.
Alberto Elisavetsky

Distance Mediation as a Bridge for Social Inclusion

(4/22/16)Alberto Elisavetsky Our world has over 7.500.000.000 habitants, of which an 85% have access to cellphones. This data confirms that a wide spectrum of the humanity can benefit with the use of ODR, most of all the excluded and the needed. En Espanol.
Margaret Shaw

Interview with Margaret Shaw

(4/18/16)Margaret Shaw This is the complete interview by Robert Benjamin with New York based JAMS mediator Margaret Shaw filmed as part of's ' Views from the Eye of the Storm' Video Series.
Michael Jacobs

Why Mediation Matters

(4/15/16)Michael Jacobs What's the purpose of mediation? What are doing when we sit in a room with our clients? It is not that these questions aren't important to practitioners; it's just that we tend to focus on what the clients bring and go from there.
James Coben

Interview with Jim Coben

(4/14/16)James Coben This is the complete interview by Robert Benjamin with Jim Coben, long-time former director of the Hamline University Conflict Resolution Program, filmed as part of's 'Views from the Eye of the Storm' Video Series.
Michael Toebe

How Mediation Could Help Dispute Between MLB and Rose

(4/14/16)Michael Toebe Pete Rose failed to have his ban from the sport rescinded recently. He's now been banned from any participation in the sport and inclusion into the Hall of Fame for 26 years and counting. The two sides cannot work through the conflict and it seems counterproductive to both sides' interests.
Randy Marcoz

Using Communication Tools in Mediation

(4/14/16)Randy Marcoz At the outset of a mediation, the disputants have all the background, the history, and the inside knowledge about the dispute. Mediators must play “catch-up.” This discovery requires good communication skills. ZZZZZ

How to Get the Most Out of for Free

(4/13/16) offers a remarkable set of resources and opportunities. Here is how you can get the most out of without paying a dime.
Susan Carpenter

Interview with Susan Carpenter

(4/08/16)Susan Carpenter This is the complete interview by Robert Benjamin with Susan Carpenter, a national leader and author in the field of public policy mediation, filmed for the 'Views from the Eye of the Storm' Video Series.
Michelle Brenner

Economy and Caring – revealing the shortfall

(4/08/16)Michelle Brenner Caring has much more applicability than compassion. Compassion is only called into being when there is suffering, when things are not going well.
Steven Goldman

Pillars of Life for Successful Interactions

(4/08/16)Steven Goldman This article deals with some important pillars of life and people’s values and interactions in our personal and professional lives.
Bernard Mayer

Interview with Bernie Mayer

(4/04/16)Bernard Mayer This is the complete interview by Robert Benjamin with Bernie Mayer, co-founder of CDR Associates in Boulder and an instructor at Creighton's Werner Institute, filmed for the's 'Views from the Eye of the Storm' Video Series.
Michael Leathes

Data will defeat “the deadening drag of status quoism” The Global Pound Conference Series has kicked off

(4/04/16)Michael Leathes The goal of the GPC Series 2016-17 is to provide the core global data needed to address the causes and remedies of user dissatisfaction with dispute resolution.

Family Law Progress Inspires Divorce Mediation in Arizona

(4/04/16)Karen Aurit, Michael Aurit Three years have passed since the words “child custody” have been spoken in an Arizona courtroom. They have not been missed.
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