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Noam Ebner Cyberweek 2020: The Online Mediation Surge and ODR
In this talk, Noam Ebner discusses the migration of the mediation profession online during the COVID-19 era, and the wider impacts of this phenomenon on the ODR field and on the practice of mediation, online and in traditional mediation rooms.
Married Mediators: Marilyn McKnight and Steve Erickson
An interview with Marilyn McKnight and Stephen Erickson about the origins of family mediation, their different conflict styles, and the future of conflict resolution. Recorded and shared as part of the Mediation 2020 Conference.
Cyberweek 2020: Opening Session Interview of Jim Melamed by Ethan Katsh
The is Cyberweek 2020's Opening Session: an interview of Jim Melamed, long time CEO at, by Ethan Katsh on 25 years of ODR and
Married Mediators: Donna Silverberg and Charles Wiggins
An interview with Donna Silverberg and Charles Wiggins about mediation, being married to a mediator, and the future of mediation. Recorded and shared as part of the Mediation 20/20 Conference.
Mediation 20/20 Conference - Day 3 Video
Mediation 20/20 Complete Day 3 Video: (1) Envisioning Mediation for a New Generation - Where Should We Go? Technology and New Generational Expectations; and (2) Moving Forward - How Do We Get There?
Mediation 20/20 Conference - Day 2 Video
Mediation 20/20 Day 2 Video: The current state of the field: obstacles and opportunities.
Married Mediators: Joan Goldsmith and Ken Cloke
An interview with Joan Goldsmith and Ken Cloke about mediation, being married to a mediator, and the future of mediation. Recorded and shared as part of the Mediation 20/20 Conference.
Mediation 20/20 Conference - Day 1 Video
Mediation 20/20 Complete Day 1 Video - What Have We Achieved? How Did We Get Where We Are? Welcome and Celebration with Jim Melamed and John Helie plus panel.
In Their Voices: Video with Joyce Oddison
This article shares a video of Michael Lang interviewing Joyce Oddison about how to stay resilient through difficult times. 
Frank Sander Concerns and Optimism for Future
Frank Sander reflects on his concerns within the field, which include the tension of quality vs. quantity of the practice, the lack of studies of cost effectiveness, disappointments with the court system fees, and the difficulty of getting more young people/apprentices into the field. However, he's optimistic about the future of mediation.
Carrie J. Menkel-Meadow Value-Based Mediation
Carrie Menkel-Meadow talks about her early experiences with Gary Friedman and their efforts to bring humanistic psychology to law. The value-based mediation process still informs her practice.
Homer LaRue Concerns: Credentialing and Bridging Gaps between Mediators of Color with Other Mediators
Homer LaRue discusses his concerns of mediators not getting into the field because of the credentialing process, specifically persons of color not getting into the field, and bridging the gap between mediators of color and the "high-volume, high-quality case users".
Margaret Shaw Hopes for Future of Mediation
Margaret Shaw talks about what she hopes to see in the future for mediation: that mediation in schools will make a difference; certification regulations will form slowly, so as not to lose the flexibility of the field; that there will be an increased emphasis on collaboration in society.
Nina Meierding Gender and Culture in Mediation
Nina Meierding explains putting theory to practice regarding studies of gender and culture in mediation. She describes being sensitive and respectful of diverse thought processes and communication methods.
Arbitration Conversation No. 8: Prof. Richard Frankel of Drexel University School of Law
In this episode of the Arbitration Conversation Amy interviews Prof. Richard Frankel, Associate Professor of Law and Director of the Federal Litigation and Appeals Clinic at the Drexel University Thomas Klein School of Law.
Zena Zumeta Evaluative Approach
Zena Zumeta explains the difficulties she sees with using an evaluative approach. However, she sees how it can be useful in a dispute where there is a power imbalance.
Bernard Mayer Mediators Not Making Big Enough Difference
Bernard Mayer explains that his biggest concern is that mediators are not making a big enough difference in larger, current conflicts. He offers two reasons for this.
Maxine Baker-Jackson Start in Mediation
Maxine Baker-Jackson describes that coming into mediation was a natural.
Roger Fisher Working with People Who Don't Want to Negotiate
Roger Fisher explains that when one party doesn't want to negotiate, talk to others around them to find out their motivations, interests, concerns, and worries.
Michael Lang Demonstrating Reflective Practice
Michael Lang describes an account where he was teaching reflective practice, a practice that enables mediators to be more aware of their own methods and why they are using them.
Marvin E. Johnson Advice to Aspiring Mediators
Marvin Johnson provides advice he would give to those wanting to come into the field: one must like people, have flexibility and patience, timing and intuition.
John Paul Lederach Conflict Management in Other Countries
John Paul Lederach continues to describe in detail how he observed partiality as a resource, not an obstacle in Latin America and the Middle East. Partiality meant being part of the network, being an insider, and someone to be trusted.
Carrie J. Menkel-Meadow Are Mediators Neutral?
Carrie Menkel-Meadow discusses how mediators are not neutral on many issues but the goal is to be non-biased.
Kenneth Cloke Mediation Skillset is Essential For Our Survival
Kenneth Cloke discusses the significance of mediation and how the world needs to learn these skills in order for us to survive as a species.
Joseph Stulberg Successful Mediation Techniques in Complex Disputes
Joe Stulberg shares how great mediators he's observed are very analytical and have a sense of pragmatic creativity.
Chris Moore Problem Solving vs. Transformative Mediation
Chris Moore talks about mediators who are problem solvers and those who attempt to transform the relationships and moral views of the parties; Moore's position is somewhere in the middle.
Sarah Ater Managing Conflict at Home During COVID-19
This links to a free course for practitioners, or to show to their clients as a resource, for resolving home conflict during the quarantine.
Jay Folberg Field Combined Law and Social Work
Jay Folberg describes early on in the field when he, as a lawyer, collaborated with psychologists and social workers and they learned from each other.
Robert Bergman Support Tools for Video Conferencing During ODR
There are a wide range of concepts which fall within ODR.
Howard Bellman Mediation Past, Present, and Future
Howard Bellman speaks of how the mediation field has become more mainstream, though it's original intention was to be more radical and counter-culture. He believes the field will continue to grow. ZZZZZ The Mediators - Views from the Eye of the Storm Vol. I
This two hour-long program features 31 of the most experienced mediators in the world. This is a "highlight" film of compelling commentary from pioneers and leaders in the field of mediation.
Margaret Shaw Teaching to Mediate
Margaret Shaw describes an effective way of teaching mediation. It involves classroom learning as well as shadowing experienced mediators to gain an understanding of the sense of process and flow.
Nina Meierding Cultural Sensitivity While Training
Nina Meierding discusses her approach to mediation training in other countries. This involves being culturally sensitive, not imposing the Western model as it may not be useful for other cultures and their ways of problem-solving.
Chris Moore Essence of Mediation
Chris Moore shares a piece of a Robert Frost poem which he thinks represents the essence of mediation: finding a common good among people with different interests and different needs.
Peter Adler Eye of the Storm Leadership
This is a video introduction to "Eye of the Storm Leadership" by Peter Adler, Ph.D. - 150 Ideas, Stories, Quotes, and Excercises On The Art and Politics of Managing Human Conflicts. See the book and complete video at
Roseann Vanella Tips for Divorcing Couples - Videos 2 through 5
We decided to bring experts together who can provide some tips on how to deal with the stress of not only COVID-19 but the stress of going through a divorce or separation during these unprecedented times.
Carrie J. Menkel-Meadow Why I Became A Mediator
Carrie Menkel-Meadow talks about how winning law suits did not bring about the change had hoped for. There was a lot of resistance. She realized that negotiating consensual agreements was the way to get lasting results.
Bernard Mayer Participatory Democracy is Motivation to Mediate
Bernie Mayer describes his motivation as a mediator which involves promoting participatory democracy, empowering people to control the outcomes of the crises in their own lives.
Roseann Vanella Divorce & Managing Anxiety during COVID-19 - Video
We decided to bring experts together who can provide some tips on how to deal with the stress of not only COVID-19 but the stress of going through a divorce or separation during these unprecedented times.
Tom Stipanowich Mediation vs. Arbitration
Tom Stipanowich talks about the arbitration process being taken out of contracts while being replaced with mediation or litigation processes.
Sid Lezak Humor, Rapport, and Experience
Sid Lezak describes how he uses humor to lighten the mood of parties coming in and help them focus on what is in their best interests. He also talks about his vast experience and how his responses can be somewhat automatic.
Donald T. Saposnek Transcending Mediation Models
Don Saposnek describes how different mediation models, while they may have different qualities and values, are often blended together by experienced mediators.
Richard Salem CRS in Battle of Wounded Knee
Richard Salem describes agency cutbacks as Community Relations Service was preventing violence in the Battle of Wounded Knee.
Joseph P. Folger Transformative Mediation For All Cases?
Joe Folger believes that the purpose of mediation is to give people voice and choice and moments of recognition are powerful and just as important as getting settlement. ZZZZZ The Mediators: Family Mediation Edition
The Mediators: Family Edition features 27 of the most experienced family mediators in the world. Sections include: Inspiration, Techniques In The Room, Supporting Children, Styles And Models, The Future, Training & Certification
Joan B. Kelly, Ph.D. Mediating Families Are Closer Post-Divorce
Joan Kelly describes a research finding which concluded that families who mediated during the divorce had father's who were significantly more involved in their children's lives twelve years post-mediation.
Leonard Riskin Narrow v. Broad Problem Definition
Leonard Riskin explains narrow and broad problem definitions by a giving an example of settling a case where there was a breech of a business contract. A narrow problem definition sees a legal process whereas a broad problem definition allows more room for thinking about other causes of the conflict.
Peter Adler Mediation and Leadership with Philosophies
Peter Adler discusses mediation as a form of leadership. He also talks about his philosophy of when circumstance meets person: one can be a leader or a follower depending on their capabilities and values within that circumstance.
Michael Lewis Asking Questions Instead of Giving Opinions
Michael Lewis talks about argument prevention by asking questions instead of giving opinions within a discussion.
Linda Singer Skills of Successful Mediators
Linda Singer talks about how senior mediators achieve success: listening skills, gaining trust, discovering peoples' interests, spending the time with people, building relationships.
Jeffrey Krivis Interview with Jeff Krivis
New interview with mediation leader and author Jeff Krivis by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Donald T. Saposnek Interview with Don Saposnek
This is a new interview with Don Saposnek, long-time leader in the field of divorce mediation and best supporting the interests of children in divorce, by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
John Ford Interview with John Ford: The Future of Workplace Mediation
This is an interview by Dr. Clare Fowler, current Managing Editor, with John Ford, the first Managing Editor and a well-known HR and workplace mediation specialist.
Jim Melamed Resolving Pressing Issues in Divorce Mediation (video)
This video on resolving pressing issues at the beginning a divorce mediation is from Jim Melamed's 15-hour "Mediating Divorce Agreement" course available at University.
Robert Benjamin John Lewis Speech and Interview
From April 2006: Video of Congressman John Lewis, long-time Georgia representative and national civil rights leader, receiving the ABA Dispute Resolution Section's Lifetime Achievement Award at the Section's annual meeting in Atlanta. See both John Lewis' powerful presentation and's following interview.
Constance Ahrons Old Dissolution Model Was Damaging
Constance Ahrons discusses the pre-joint-cutody model for the relationship between Ex-spouses. The cultural norm was to have no relationship, because that meant that the ex-spouses where hanging on.
Clare Fowler Introducing Clients to Zoom Videoconferencing
This video can be sent to clients who will be meeting online, familiarizing them with the process, and discussing confidentiality concerns.
L. Randolph Lowry Negotiation is Replacing Litigation
Randy Lowry discusses how some have been resistant to mediation education, but how it has been successful in changing legal processes and preventing litigation.
Clare Fowler Setting Up a New Zoom Account for Mediators
This video discusses Zoom settings for mediators, designed to establish rapport and confidentiality.
Sid Lezak Early Views of Field
Sid Lezak talks about how he viewed the field when he first started out. It was like a 'religion' for him and any opposition or criticism made him even more dedicated to the practice and advocacy of mediation.
Crash Course in Remote Management - Video
This is a video designed to help managers resolve conflicts and support employees while working remotely.
Sue Bronson Reflective Practice: In Their Voices Video Conversation Project - Interview with Sue Bronson
Mediator Sue Bronson doesn't rest upon the familiar, but takes what she knows and applies it in new innovative ways. In this 44 minute video, Sue and Michael Lang discuss screening techniques.
Laila and Tara Ollapally Interview - Mediation in India
This is an interview with Laila and Tara Ollapally discussing the history and present state of mediation in India, and what opportunities they see over the next 10 years.
Kenneth Cloke Interview with Ken Cloke
This is a new interview of mediation leader and author Ken Cloke by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Howard Herman Reflective Practice: In Their Voices Video Conversation Project - Interview with Howard Herman
Howard Herman and Michael Lang discuss the benefits of reflective practice and its impact on the quality of mediation practice.
Howard Gadlin Interview with Howard Gadlin
This is a new interview of Howard Gadlin, long-time leading Ombudsman at UCLA and the National Institute of Health (NIH), by Robert Benjamin as part of Mediate's video series "The Future of Mediation and Negotiation in Our Culture, Politics and Society."
Michael Lang Reflective Practice: In Their Voices Video Conversation Project
As I wrote "The Guide to Reflective Practice in Conflict Resolution," I wondered whether I could include the voices and perspectives of others — not simply through quotations and citations.  I wanted more depth and detail. The result is this "In Their Voices Video Conversation Project."
Tammy Lenski Reflective Practice: In Their Voices Video Conversation Project - Interview with Tammy Lenski
From her articles and blogs, Mediator Tammy Lenski is well-known throughout the mediation community. In this 1 hour video, Tammy and Michael Lang discuss excellence in practice and how to become a great mediator.
Stephen Kotev Stephen Kotev Interview - The Importance of Safety
This is an interview with Stephen Kotev by Clare Fowler discussing strategies for safety in mediation.
Bruce Edwards Interview with Bruce Edwards - The Future of Mediation and Mediation in India
This is a new interview of Bruce Edwards by's Managing Editor, Dr. Clare Fowler. Mr. Edwards discusses the growth in the field of mediation generally and the growth of mediation in India specifically.
Teresa Wakeen Being Neutral is a Myth
Terry Wakeen explains that she believes being neutral is a myth. She still upholds her ethical duty, however, to not force her opinions and judgments on the parties.
Nina Meierding Interview with Nina Meierding
New interview with Nina Meierding by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Charlie Young Charlie Young Interview - Mediation in Schools and Prisons
This is an interview with Charlie Young by Clare Fowler discussing how mediation principles can be applied in schools and prisons.
Frank Sander Challenges of Institutionalizing Mediation
Frank Sander talks about the challenges institutionalization presents: trying to build on what's good without impairing the quality of the practice, becoming part of the court system without courts taking over mediation.
Chip Rose The Perfect Mediation (humor video)
The Perfect Mediation is a 4 minute video showing how easy mediation can sometimes be. Be sure to to check out all of our continuing education offerings at University.
John Paul Lederach Authenticity in Relationships Increases Chance of Peace-Building
John Paul Lederach speaks of the importance of authenticity when building relationships with parties. In his book, he poses a challenge to those who respond "we don't have a voice" in answering the question of why the peace process has been inauthentic.
L. Randolph Lowry Views on Future of Mediation
Randy Lowry speaks of the developments in the mediation field he foresees: more educational programs in schools, more institutions, more agencies practicing mediation, growth of programs, program expansion at Pepperdine, contribution to medical field.
Mediation Training Academy (humor video)
This tongue in cheek video shows two instructors at "The Mediation Academy" discussing mediation fee arrangements and 12 steps to avoid mediator emotional co-dependency. Be sure to to check out all of our continuing education offerings at University.
Resolve-O-Matic (humor video)
Join Chip Rose and Don Saposnek for their tongue-in-check infomercial for Resolve-O-Matic. Hear about all of the many benefits and how Resolve-O-Matic will change your life for the better.
Marvin E. Johnson When a Moment of Genius Struck
Marvin Johnson talks about a specific case he was asked to mediate - he was able to settle when others felt it was an impossibility. From the outcome, he felt a "moment of genius".
David A. Hoffman Background: Family and Religious Influences
David Hoffman describes how his family background contributed to his social values and his tendency to be conflict avoidant.
Howard Gadlin Ombudsman vs. Mediator
Howard Gadlin discusses the difference between a mediator's role and an ombudsman's role. Ombudsman uses mediation as a tool, but their role is to assist a group of people within an organization to identify the organization's policies and regulations that are causing internal conflict, then make recommendations.
Clarence Cramer Ability to Mediate Cases Involving Domestic Violence
Clarence Cramer shares his disagreement with those who say that domestic violence cases cannot be mediated.
Leonard Riskin Changing Lawyers' Understanding of Resolving Disputes
Leonard Riskin saw certain unahappiness in law schools that he linked to the adversarial process of settling disputes. Instead of a win-lose scenario, he attempted to help lawyers see and use mediation as a way to open their minds to a more positive process that would satisfy parties' underlying interests and needs.
Nina Meierding Mediators Biases
Nina Meierding discusses the evolving state of bias in mediating. She emphasizes the importance of the mediator being aware of his/her own biases and gives examples of her own biases in divorce cases.
Chip Rose Objective of Mediation
Chip Rose's perspective is that the objective of mediation is to assist parties in being collaborative, using a client-centered approach. Attorney mediators coming into the field might have a different objective.
Stephen Erickson How Mediation Started, How it's Different
Stephen Erickson shares his view on how mediation came about and its benefits compared to the adversarial process.
Richard Salem Mediating the Skokie-Nazi Conflict
Richard Salem briefly discusses mediating the Skokie-Nazi conflict through the organization CRS (Community Relations Service).
Chris Moore Multi-partiality: An Effective Position for Mediators in Resolving Disputes
Chris Moore explains partiality, neutrality and multi-partiality, the latter being the goal of a mediator's position. He explains multi-partiality within contexts of spousal abuse mediation and exploitation within a third world country.
Building Breakthroughs: Video Interview with Louise Phipps Senft
By creating a space for change, Louise helps people get back on track so they can work more successfully with their advisors.
Howard Bellman What Success is in Mediation
Howard Bellman describes what he does to be successful in resolving a dispute. He uses the term "(doing) just enough" to end in a settlement.
Bill Lincoln First Mediation was Riot in Rochester
Bill Lincoln describes his effectiveness in his first mediation experience, helping to quell a riot in Rochester.
Margaret Shaw Moments of Genius
Margaret Shaw describes what is happening in a mediation when she feels "in the groove" of mediating. For her, this feeling comes from feeling connected with clients, having a deep understanding of what the issue is, being aware and knowing intuitively where to go next.
Marvin E. Johnson Relative Lack of Minorities in Field
Marvin Johnson speaks to why he believes there is a lack of people of color in the mediation profession. He claims much of it has to do with organizations not being welcoming.
Lesley Cook Lesley Cook Interview - Neurodiversity in Mediation
This is an interview with Dr. Lesley Cook discussing the importance of understanding your neurodiverse clients in the educational, family, and workplace fields.
Howard Gadlin Mediation as a Force for Social Change
Howard Gadlin discusses his view of the mediation field early on. He felt that his interest in activist issues went along with the field, by using it as a force for social change, addressing questions of justice, and making democracy more meaningful and participatory.
Frank Sander Should Court Mediators Be Lawyers?
Frank Sander discusses how ironically, there has been an ongoing battle within the court system of whether or not mediators need to be lawyers to practice within the courts. Sander voted they didn't need to be lawyers, which was the majority opinion.
What a Himalayan Adventure Taught Me About Connection and Dialogue
Join Henry as he shares his Himalayan motorcycle adventure through pictures and video as well as what he learned about identity, connection, and dialogue.
Peter Adler Interview with Peter Adler
This is a new interview with public policy mediation leader Peter Adler by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
John Helie John Helie: Awarding His Legacy
Colin Rule introduces John Helie at an awards luncheon. John Helie then accepts the award and discusses the dispute resolution field.
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