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Nina Meierding Mediate.com Instructor Discusses Implicit Bias: We All Have It
Nina Meierding discusses her training on implicit bias, and what we can do to become "bias aware."
Married Mediators: Brad and Jane Honoroff
An interview with Brad and Jane Honoroff about their different conflict styles and the future of conflict resolution. Recorded and shared as part of the Mediation 2020 Conference.
Noam Ebner Cyberweek 2020: The Online Mediation Surge and ODR
In this talk, Noam Ebner discusses the migration of the mediation profession online during the COVID-19 era, and the wider impacts of this phenomenon on the ODR field and on the practice of mediation, online and in traditional mediation rooms.
Married Mediators: Marilyn McKnight and Steve Erickson
An interview with Marilyn McKnight and Stephen Erickson about the origins of family mediation, their different conflict styles, and the future of conflict resolution. Recorded and shared as part of the Mediation 2020 Conference.
Cyberweek 2020: Creating a Code of Disclosure for Online Mediators
This Cyberweek 2020 session describes a suggested Code of Disclosure for Online Mediators to help modernize mediation ethics as we mediate online.
Cyberweek 2020: How to Get Started with Video Mediation
In this Cyberweek 2020 presentation, Clare Fowler and Colin Rule review how mediators can get started with online video mediation.
Cyberweek 2020: Opening Session Interview of Jim Melamed by Ethan Katsh
The is Cyberweek 2020's Opening Session: an interview of Jim Melamed, long time CEO at Mediate.com, by Ethan Katsh on 25 years of ODR and Mediate.com.
Married Mediators: Donna Silverberg and Charles Wiggins
An interview with Donna Silverberg and Charles Wiggins about mediation, being married to a mediator, and the future of mediation. Recorded and shared as part of the Mediation 20/20 Conference.
Married Mediators: Kim Kovach and Eric Galton
An interview with Kim Kovach and Eric Galton about mediation, being married to a mediator, and the future of mediation. Recorded and shared as part of the Mediation 20/20 Conference.
Mediation 20/20 Conference - Day 3 Video
Mediation 20/20 Complete Day 3 Video: (1) Envisioning Mediation for a New Generation - Where Should We Go? Technology and New Generational Expectations; and (2) Moving Forward - How Do We Get There?
Mediation 20/20 Conference - Day 2 Video
Mediation 20/20 Day 2 Video: The current state of the field: obstacles and opportunities.
Married Mediators: Joan Goldsmith and Ken Cloke
An interview with Joan Goldsmith and Ken Cloke about mediation, being married to a mediator, and the future of mediation. Recorded and shared as part of the Mediation 20/20 Conference.
Mediation 20/20 Conference - Day 1 Video
Mediation 20/20 Complete Day 1 Video - What Have We Achieved? How Did We Get Where We Are? Welcome and Celebration with Jim Melamed and John Helie plus panel.
Mobilizing Mediatively
Recently, Mediate.com serialised a jigsaw of 23 pieces by 40 authors in 16 countries, in the form of both articles and author interviews, all part of the over-arching theme Seven Keys to Unlock Mediation’s Golden Age. This articles summarizes those 23 pieces.
Mediate.com ZZZZZ Seven Keys to Unlock Mediation's Golden Age - Table of Contents
Mediate.com is proud to publish "Seven Keys to Unlock Mediation’s Golden Age" and to offer this convenient Table of Contents for accessing all 25 original "Keys" articles and accompanying videos. Special thanks to Michael Leathes, Manon Schonewille and Clare Fowler for leading this important project!
Seven Keys to Unlock Mediation’s Golden Age - The Introduction
Mediate.com has published a series of peer reviewed articles and videos under the collective title Seven Keys to Unlock Mediation’s Golden Age. The objective of the Seven Keys is to encourage discussion among all stakeholders on navigating mediation’s best future.
In Their Voices: Video with Joyce Oddison
This article shares a video of Michael Lang interviewing Joyce Oddison about how to stay resilient through difficult times. 
Frank Sander Concerns and Optimism for Future
Frank Sander reflects on his concerns within the field, which include the tension of quality vs. quantity of the practice, the lack of studies of cost effectiveness, disappointments with the court system fees, and the difficulty of getting more young people/apprentices into the field. However, he's optimistic about the future of mediation.
1st Key-Leadership: Establish Strong, Collaborative, Mediative Leadership
Leadership is a skill. It is something everyone does at multiple points throughout their lives, whether they consider themselves leaders or not.
1st Key-Leadership: The Youth Shall Lead Us
Humbling as it may be for adults to admit, the sages who can unlock the Golden Age of mediation may actually be the youth.
John Sturrock 1st Key-Leadership: Adopt The Edinburgh Declaration
At the conclusion of a recent conference, following superb presentations emphasizing the value of principled and interest-based negotiation by William Ury and Scotland’s First Minister, Nicola Sturgeon, almost 100 mediators signed the "Edinburgh Declaration," an inspirational expression of belief and commitment. The Edinburgh Declaration explains why we mediate, something that is rarely publicly expressed.
Carrie J. Menkel-Meadow Value-Based Mediation
Carrie Menkel-Meadow talks about her early experiences with Gary Friedman and their efforts to bring humanistic psychology to law. The value-based mediation process still informs her practice.
Homer LaRue Concerns: Credentialing and Bridging Gaps between Mediators of Color with Other Mediators
Homer LaRue discusses his concerns of mediators not getting into the field because of the credentialing process, specifically persons of color not getting into the field, and bridging the gap between mediators of color and the "high-volume, high-quality case users".
2nd Key-Data: Bring Objective Science to Mediation
After 47 empirical studies, the American Bar Association Dispute Resolution Section’s Task Force report, “Research on Mediator Techniques,” was perplexing.
2nd Key-Data: Run the Global Pound Conference (GPC) Series Every 5-7 Years
As insights and priorities continue to emerge from the data from the 2016-17 Global Pound Conference, its unique value becomes increasingly apparent.
Michael McIlwrath 2nd Key-Data: Develop a Negotiation Index
Folklore was the class at university that fundamentally altered how I view the world.
Margaret Shaw Hopes for Future of Mediation
Margaret Shaw talks about what she hopes to see in the future for mediation: that mediation in schools will make a difference; certification regulations will form slowly, so as not to lose the flexibility of the field; that there will be an increased emphasis on collaboration in society.
3rd Key - Education: Teach Mediation as a Core Subject Aligned to Real World Needs
Mediation is rarely taught as a core subject in business schools, law schools and other professional curricula, despite the fact that an increasing number of jurisdictions now provide for some form of court sponsored mediation.
3rd Key-Education: Ensure the Future Through Mentoring and Practice Programs for New Mediators
Practicing mediators with advanced knowledge, skills and experience need to support the next generations of mediators to ensure a positive and vibrant future of mediation.
3rd Key-Education: Include Learning in Psychology & Brain Science to Enhance Mediator Practice
Fundamentally, mediators work with people’s psychologies and identities, their worldviews and self-views - everything that makes up what it is to be a human being.
Joanna Kalowski 3rd Key-Education: Train Mediators to be Culture-wise, not Culture-blind
Perplexed by the slow uptake of mediation in many places, is it time to wonder whether the mediation field has taken sufficient account of the centrality of culture?
Pierrick Le Goff 4th Key-Professionalism: Act to Ensure Mediation is Respected as a True Professional Practice
This article discusses the importance of professionalism to ensure that mediation is being taken seriously.
John Brand 4th Key-Professionalism: Modernize the Culture Driving Legal Practice
This article discusses professionalism and the need to modernize our mediation culture.
4th Key-Professionalism: Encourage Mediation and Arbitration Integration
This article discusses the importance of bridging mediation and arbitration.
4th Key-Professionalism: Create a Universal Code of Disclosure
Universal mediation standards have been a controversial issue ever since the rise of mediation as a dispute resolution process.
5th Key-Technology: Take Advantage of ODR’s Full Potential
Online Dispute Resolution (“ODR”) is now universal, especially since the Coronavirus pandemic began.
5th Key-Technology: Embrace and Integrate Relevant New Technologies
Much ink has been spilled on the future of mediation, and how robots may someday take over from humans. However, mediation is not an empirical science that can be reduced to algorithms.
Nina Meierding Gender and Culture in Mediation
Nina Meierding explains putting theory to practice regarding studies of gender and culture in mediation. She describes being sensitive and respectful of diverse thought processes and communication methods.
6th Key-Government: Make Mediation a Prerequisite to Civil Litigation
Buckminster’s Law derives from the futurist and inventor, R. Buckminster Fuller, who dedicated his life to “making the world work”.
George Lim 6th Key-Government: Sign, Ratify, and Implement the Singapore Convention on Mediation
The Singapore Convention on Mediation can have a significant influence on the international appetite for mediation.
Alicia Kuin 6th Key-Government: Actively Support UN Resolution 1325 on Women, Peace, & Security
Resolution 1325 marks the first time that the UNSC affirmed the critical role of women in conflict resolution and peace building.
Christian Radu Chereji 6th Key-Government: Help Governments Lead Mediation into the Mainstream
Governments play a vital role in the advent of a Golden Age of mediation in three critical areas: generating robust data; mobilizing public and professional engagement; and, most visibly of all, inspiring uptake and demonstrating that they “walk the talk”.
Felicity Steadman 7th Key-Usage: Invest to Generate Instinctive User Recognition and Demand
How can an appreciation of mediation be developed in the marketplace?
7th Key-Usage: Expand the Value of Mediation Into Deal-Making
Mediation is a malleable process that parties and neutrals adapt to different areas of practice, cultures, and practitioner demands.
Michael Leathes 7th Key-Usage: Forge a User-driven Vision for Mediation; Then Fund It
Today the mediation field needs to go further. It needs to articulate a new, mature, vision. One that unlocks its Golden Age.
Arbitration Conversation No. 8: Prof. Richard Frankel of Drexel University School of Law
In this episode of the Arbitration Conversation Amy interviews Prof. Richard Frankel, Associate Professor of Law and Director of the Federal Litigation and Appeals Clinic at the Drexel University Thomas Klein School of Law.
Joanna Kalowski The Seven Keys Conclusion: Many Paths, One Way
The likelihood of conflict and conflicting ideologies makes effective resolution of disputes and the negotiation of sustainable deals crucially important.
Zena Zumeta Evaluative Approach
Zena Zumeta explains the difficulties she sees with using an evaluative approach. However, she sees how it can be useful in a dispute where there is a power imbalance.
Bernard Mayer Mediators Not Making Big Enough Difference
Bernard Mayer explains that his biggest concern is that mediators are not making a big enough difference in larger, current conflicts. He offers two reasons for this.
Maxine Baker-Jackson Start in Mediation
Maxine Baker-Jackson describes that coming into mediation was a natural.
The Complete Seven Keys to Unlock Mediation
The complete compilation of all 7 Keys to Unlock Mediation's Golden Age.
Roger Fisher Working with People Who Don't Want to Negotiate
Roger Fisher explains that when one party doesn't want to negotiate, talk to others around them to find out their motivations, interests, concerns, and worries.
Michael Lang Demonstrating Reflective Practice
Michael Lang describes an account where he was teaching reflective practice, a practice that enables mediators to be more aware of their own methods and why they are using them.
Marvin E. Johnson Advice to Aspiring Mediators
Marvin Johnson provides advice he would give to those wanting to come into the field: one must like people, have flexibility and patience, timing and intuition.
John Paul Lederach Conflict Management in Other Countries
John Paul Lederach continues to describe in detail how he observed partiality as a resource, not an obstacle in Latin America and the Middle East. Partiality meant being part of the network, being an insider, and someone to be trusted.
Carrie J. Menkel-Meadow Are Mediators Neutral?
Carrie Menkel-Meadow discusses how mediators are not neutral on many issues but the goal is to be non-biased.
Kenneth Cloke Mediation Skillset is Essential For Our Survival
Kenneth Cloke discusses the significance of mediation and how the world needs to learn these skills in order for us to survive as a species.
Joseph Stulberg Successful Mediation Techniques in Complex Disputes
Joe Stulberg shares how great mediators he's observed are very analytical and have a sense of pragmatic creativity.
Chris Moore Problem Solving vs. Transformative Mediation
Chris Moore talks about mediators who are problem solvers and those who attempt to transform the relationships and moral views of the parties; Moore's position is somewhere in the middle.
Sarah Ater Managing Conflict at Home During COVID-19
This links to a free course for practitioners, or to show to their clients as a resource, for resolving home conflict during the quarantine.
Jay Folberg Field Combined Law and Social Work
Jay Folberg describes early on in the field when he, as a lawyer, collaborated with psychologists and social workers and they learned from each other.
Robert Bergman Support Tools for Video Conferencing During ODR
There are a wide range of concepts which fall within ODR.
Howard Bellman Mediation Past, Present, and Future
Howard Bellman speaks of how the mediation field has become more mainstream, though it's original intention was to be more radical and counter-culture. He believes the field will continue to grow.
Mediate.com ZZZZZ The Mediators - Views from the Eye of the Storm Vol. I
This two hour-long program features 31 of the most experienced mediators in the world. This is a "highlight" film of compelling commentary from pioneers and leaders in the field of mediation.
Margaret Shaw Teaching to Mediate
Margaret Shaw describes an effective way of teaching mediation. It involves classroom learning as well as shadowing experienced mediators to gain an understanding of the sense of process and flow.
Nina Meierding Cultural Sensitivity While Training
Nina Meierding discusses her approach to mediation training in other countries. This involves being culturally sensitive, not imposing the Western model as it may not be useful for other cultures and their ways of problem-solving.
Chris Moore Essence of Mediation
Chris Moore shares a piece of a Robert Frost poem which he thinks represents the essence of mediation: finding a common good among people with different interests and different needs.
Peter Adler Eye of the Storm Leadership
This is a video introduction to "Eye of the Storm Leadership" by Peter Adler, Ph.D. - 150 Ideas, Stories, Quotes, and Excercises On The Art and Politics of Managing Human Conflicts. See the book and complete video at www.eyeofthestormleadership.com
Roseann Vanella Tips for Divorcing Couples - Videos 2 through 5
We decided to bring experts together who can provide some tips on how to deal with the stress of not only COVID-19 but the stress of going through a divorce or separation during these unprecedented times.
Carrie J. Menkel-Meadow Why I Became A Mediator
Carrie Menkel-Meadow talks about how winning law suits did not bring about the change had hoped for. There was a lot of resistance. She realized that negotiating consensual agreements was the way to get lasting results.
Bernard Mayer Participatory Democracy is Motivation to Mediate
Bernie Mayer describes his motivation as a mediator which involves promoting participatory democracy, empowering people to control the outcomes of the crises in their own lives.
Roseann Vanella Divorce & Managing Anxiety during COVID-19 - Video
We decided to bring experts together who can provide some tips on how to deal with the stress of not only COVID-19 but the stress of going through a divorce or separation during these unprecedented times.
Tom Stipanowich Mediation vs. Arbitration
Tom Stipanowich talks about the arbitration process being taken out of contracts while being replaced with mediation or litigation processes.
Sid Lezak Humor, Rapport, and Experience
Sid Lezak describes how he uses humor to lighten the mood of parties coming in and help them focus on what is in their best interests. He also talks about his vast experience and how his responses can be somewhat automatic.
Donald T. Saposnek Transcending Mediation Models
Don Saposnek describes how different mediation models, while they may have different qualities and values, are often blended together by experienced mediators.
Richard Salem CRS in Battle of Wounded Knee
Richard Salem describes agency cutbacks as Community Relations Service was preventing violence in the Battle of Wounded Knee.
Joseph P. Folger Transformative Mediation For All Cases?
Joe Folger believes that the purpose of mediation is to give people voice and choice and moments of recognition are powerful and just as important as getting settlement.
Mediate.com ZZZZZ The Mediators: Family Mediation Edition
The Mediators: Family Edition features 27 of the most experienced family mediators in the world. Sections include: Inspiration, Techniques In The Room, Supporting Children, Styles And Models, The Future, Training & Certification
Joan B. Kelly, Ph.D. Mediating Families Are Closer Post-Divorce
Joan Kelly describes a research finding which concluded that families who mediated during the divorce had father's who were significantly more involved in their children's lives twelve years post-mediation.
Leonard Riskin Narrow v. Broad Problem Definition
Leonard Riskin explains narrow and broad problem definitions by a giving an example of settling a case where there was a breech of a business contract. A narrow problem definition sees a legal process whereas a broad problem definition allows more room for thinking about other causes of the conflict.
Peter Adler Mediation and Leadership with Philosophies
Peter Adler discusses mediation as a form of leadership. He also talks about his philosophy of when circumstance meets person: one can be a leader or a follower depending on their capabilities and values within that circumstance.
Michael Lewis Asking Questions Instead of Giving Opinions
Michael Lewis talks about argument prevention by asking questions instead of giving opinions within a discussion.
Linda Singer Skills of Successful Mediators
Linda Singer talks about how senior mediators achieve success: listening skills, gaining trust, discovering peoples' interests, spending the time with people, building relationships.
Jeffrey Krivis Interview with Jeff Krivis
New interview with mediation leader and author Jeff Krivis by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Donald T. Saposnek Interview with Don Saposnek
This is a new interview with Don Saposnek, long-time leader in the field of divorce mediation and best supporting the interests of children in divorce, by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
John Ford Interview with John Ford: The Future of Workplace Mediation
This is an interview by Dr. Clare Fowler, current Mediate.com Managing Editor, with John Ford, the first Mediate.com Managing Editor and a well-known HR and workplace mediation specialist.
Jim Melamed Resolving Pressing Issues in Divorce Mediation (video)
This video on resolving pressing issues at the beginning a divorce mediation is from Jim Melamed's 15-hour "Mediating Divorce Agreement" course available at Mediate.com University.
Robert Benjamin John Lewis Speech and Interview
From April 2006: Video of Congressman John Lewis, long-time Georgia representative and national civil rights leader, receiving the ABA Dispute Resolution Section's Lifetime Achievement Award at the Section's annual meeting in Atlanta. See both John Lewis' powerful presentation and Mediate.com's following interview.
Constance Ahrons Old Dissolution Model Was Damaging
Constance Ahrons discusses the pre-joint-cutody model for the relationship between Ex-spouses. The cultural norm was to have no relationship, because that meant that the ex-spouses where hanging on.
Clare Fowler Introducing Clients to Zoom Videoconferencing
This video can be sent to clients who will be meeting online, familiarizing them with the process, and discussing confidentiality concerns.
L. Randolph Lowry Negotiation is Replacing Litigation
Randy Lowry discusses how some have been resistant to mediation education, but how it has been successful in changing legal processes and preventing litigation.
Clare Fowler Setting Up a New Zoom Account for Mediators
This video discusses Zoom settings for mediators, designed to establish rapport and confidentiality.
Sid Lezak Early Views of Field
Sid Lezak talks about how he viewed the field when he first started out. It was like a 'religion' for him and any opposition or criticism made him even more dedicated to the practice and advocacy of mediation.
Crash Course in Remote Management - Video
This is a video designed to help managers resolve conflicts and support employees while working remotely.
Sue Bronson Reflective Practice: In Their Voices Video Conversation Project - Interview with Sue Bronson
Mediator Sue Bronson doesn't rest upon the familiar, but takes what she knows and applies it in new innovative ways. In this 44 minute video, Sue and Michael Lang discuss screening techniques.
Laila and Tara Ollapally Interview - Mediation in India
This is an interview with Laila and Tara Ollapally discussing the history and present state of mediation in India, and what opportunities they see over the next 10 years.
Kenneth Cloke Interview with Ken Cloke
This is a new interview of mediation leader and author Ken Cloke by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Howard Herman Reflective Practice: In Their Voices Video Conversation Project - Interview with Howard Herman
Howard Herman and Michael Lang discuss the benefits of reflective practice and its impact on the quality of mediation practice.
Howard Gadlin Interview with Howard Gadlin
This is a new interview of Howard Gadlin, long-time leading Ombudsman at UCLA and the National Institute of Health (NIH), by Robert Benjamin as part of Mediate's video series "The Future of Mediation and Negotiation in Our Culture, Politics and Society."
Michael Lang Reflective Practice: In Their Voices Video Conversation Project
As I wrote "The Guide to Reflective Practice in Conflict Resolution," I wondered whether I could include the voices and perspectives of others — not simply through quotations and citations.  I wanted more depth and detail. The result is this "In Their Voices Video Conversation Project."
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