Executive Director Susan Yates has been chosen to receive the American Bar Association Section of Dispute Resolution's D'Alemberte Raven Award....
By Susan Yates, Clare FowlerI spoke with someone recently who was looking for a conflict coach for a colleague of hers. I knew pretty...
By Lorraine SegalIn mediation, each case is a unique human symphony. The mediator, not merely a facilitator, transcends to maestro, orchestrating resolution....
By Yanine SimpserThis question comes up from time to time, especially during group training and classroom discussions: Which conflict mode is used...
By Ralph KilmannIn September 2016, Wells Fargo, a major financial institution of the US, fired over 5000 employees for misconduct, and issued...
By Alia IsmailBeing a parent changes many things! For me, my conflict style was one of those. On the Style Matters inventory, my highest...
By Ronald S. KraybillThe other day, I opened one of the French doors in our house to let the dog outside where he...
By Phyllis PollackIn this episode of the ICODR podcast Ian speaks with Dr. Sanjana Hattotuwa, pioneer in ICT for peacebuilding and citizen...
By Sanjana Hattotuwa, Ian MacDuffIs an apology necessary before you can forgive someone? Absolutely not Of course, forgiveness is a decision that only you...
By Lorraine SegalIn social psychology, there is a cognitive bias known as “naïve realism” which “is the human tendency to believe that...
By Phyllis PollackBook link here. I will not be alone in describing Ken Cloke as one of the most influential figures in...
By John Sturrock, Kenneth ClokeThe first mediation meeting primarily revolves around getting to know your clients, and the clients getting to know you. It...
By Laurie IsraelRSI recently completed an evaluation of New Hampshire’s statewide Eviction Diversion program. Begun in 2021, this voluntary program provides landlords and residential...
By Jasmine HenryIn its commitment to serving as an institution dedicated to preventing, de-escalating, managing, resolving, and transforming conflicts into opportunities for...
By Papito Francis OjokRSI’s research has shown that self-represented parties in small claims cases often don’t understand what online dispute resolution (ODR) is...
By Rachel FeinsteinI think I'm right, and they think they're right. It's a classic clash of realities. Have you ever found yourself...
By Sarabjeet WadhwaRecently, I’ve been having more discussions on the core topic of self-worth: Am I a good or bad person? Am...
By Ralph KilmannMany people resort to retaliation to protect their own authority. Sometimes, demonstrating authority is necessary. When offended, matching others positions,...
By Alia IsmailPart of community mediation is...we don't want people co-existing, we want people co-creating." In this episode, Veronica speaks with D.G. Mawn, President...
By NAFCM NAFCM, Veronica CravenerI like do-it-yourself home improvement as much as the next person, but do-it-yourself conflict resolution is problematic. How has this...
By James KruegerReflective Practice: In Their Voices Video Conversation Project In this conversation, Michael interviews Lucy Moore, a dazzling and vivid storyteller...
By Lucy Moore, Michael LangThe benefits of mediation have been widely advertised for the fast, cost-efficient and practical solutions that allow parties to retain...
By Agne Tvaronaviciene, Indre Korsakoviene, Julia RadanovaReflective Practice: In Their Voices Video Conversation Project Cheryl advocates for materials and courses that provide lessons in conflict management...
By Michael LangIs an apology necessary before you can forgive someone? Absolutely not. Of course, forgiveness is a decision that only you...
By Lorraine SegalMany people resort to closing an eye on inner emotions as a result of cultural programming. They think, by doing...
By Alia IsmailIn this episode, Laura engages in a riveting conversation with Anne Ikiara, the Executive Director of the nonprofit Digital Action....
By Laura MayIn England and Wales (E&W) we are about to put hundreds of thousands of cases through ADR. Endless hesitation and...
By Tony Guise(This article was first published in the Oakland County Legal News on May 30 and June 27, 2023.) "The paradox...
By Laura AthensGregg Walker of the School of Communication at Oregon State University and Todd Jarvis of the Conflict Resolution Program at...
By Todd JarvisMen and women, day and night, spring and winter, and other pairs of opposites always existed, at times sequentially (day...
By Alia Ismail