Our 42-hour basic-skills mediation course prepares participants to mediate a variety of workplace and personal conflicts. Course includes theory, communication skills, mediation process and techniques, and ethical standards along with extensive practice. This course is open to anyone who would like to increase their skill in dealing with conflict, and is required for those interested in becoming a Center for Community Dialogue Volunteer Mediator.

Wednesday 6/29 & Friday 7/1 from 8:30am-5:30pm AZ Time
Wednesday 7/6 & Friday 7/8 from 8:30am-5:30pm AZ Time
Wednesday 7/13 & Friday 7/15 from 8:30am-5:30pm AZ Time

Multiple Sessions in Break-Out Rooms allow each attendee to take a mediator role in the role play.  This is an opportunity to practice or show off your opening statement and exercise your validation, reframing, and investigative negotiation techniques.

As we get closer to the July role play, assignments will be delivered.  The role-play is a basic two-party mediation scenario from the Program on Negotiations from Harvard, allowing for multiple mediation sessions at the same time with the use of break-out rooms.

A minimum $15 Donation please per attendee for the advance purchase of formal negotiation role-play education materials.

What do we do when a company is facing an identity crisis? Some employees are leaning in one direction, and other employees and management are being pulled in another? How do we recover from a crisis, and the company is unclear about how to heal and reconnect? Dr. Clare Fowler will lead you through the company crisis recovery plan–first, listen to the employees and understand their concerns. Next, bring in management and understand their vision. Then, work together to develop a goal, and a plan–and don’t forget to celebrate the little victories along the way.

This webinar is hosted by the Ukrainian Mediation Community. If possible, consider making a donation to help their community. More information here: https://www.facebook.com/events/354336040167064?ref=newsfeed