Howard Gadlin discusses the difference between a mediator’s role and an ombudsman’s role. Ombudsman uses mediation as a tool, but their role is to assist a group of people within an organization to identify the organization’s policies and regulations that are causing internal conflict, then make recommendations.
A Network Theory of Conflict Resolution Definitely worth a read: Creating an "energy landscape" from networks of friends and enemies could lead to a better way of resolving disputes. "Suppose...
By Jeff ThompsonTexas Conflict Coach Audio Blog by Pattie PorterWhy do old, dysfunctional patterns for handling conflict re-emerge and persist in the workplace, even after providing training, policies or procedures for resolving...
By Patricia PorterAbstract This article synthesizes the views of legal scholars examining how generative artificial intelligence (AI) is affecting legal and dispute resolution practice, education, and scholarship. They share a perspective of...
By John Lande
