Howard Gadlin discusses the difference between a mediator’s role and an ombudsman’s role. Ombudsman uses mediation as a tool, but their role is to assist a group of people within an organization to identify the organization’s policies and regulations that are causing internal conflict, then make recommendations.
Everyone who has ever served on a board can relate to this question. Unproductive, one person dominated, a key person was not at the meeting, we never got to the...
By Joanna WaresAs a business owner, it’s extremely important to familiarize yourself with dispute resolution and the processes you need to take depending on the severity of a case. Whether this is...
By Jamie CostelloKluwer Mediation BlogOnce I was informed by Nan Waller Burnett that her colleagues from the organization Mediators Beyond Borders International (MBB) were heading for Prague and that we might organize...
By Martin Svatos
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