Conflict engagement often requires disciplined inquiry into how people defend and sustain their competing realities. In facilitation, mediation, and negotiation,...
By John Potter
“The death of human empathy is one of the earliest and most telling signs of a culture about to fall...
By Kenneth Cloke
"I don't know where we are going, but I know exactly how to get there." —Master Tracker Rhenius This paradox...
By John Ford
Introduction: Why This Opinion Matters Now Mediators routinely operate at the intersection of law, psychology, and negotiation. In court-connected mediation—particularly when one or...
By Robert Wright
Republished with permission by: Will Work For Food Our special guest this week, Andrea Kupfer Schneider, Professor of Law and Director...
By Andrea Schneider, Jeff Kichaven, Natalie J. Armstrong-Motin, David Shraga, Jean Lawler
Executive Summary When a party in mediation claims, "You're lying," a mediator's role is not to serve as a judge...
By Ed Timken
Summary: This article explores the fundamental shift in legal practice from an adversarial litigation model to a collaborative mediation advocacy...
By Ed Timken
Podcast here: Our work computers were recently switched so that we all have the same style - great for security...
By Clare Fowler
I often find that companies using mediation are often accompanied by their legal advisers. On this matter, there are different...
By Jorge Miralles Andress
By: Lisa Romeo, Vice President, AAA-ICDR Commercial Division As artificial intelligence (AI) continues its rapid integration into all aspects of...
By Lisa Romeo
We all know that it’s bad to be biased, right? Wrong. That assumption is its own bad bias. Biases are...
By John Lande
Dispute Resolution scholar Marjorie Corman Aaron has made freely available her full collection of Negotiation, Mediation, Arbitration, and Client Counseling...
By Colin Rule
Until January 27, I hadn’t planned to develop an AI tool for dispute resolution . That changed when I Zoomed...
By John Lande
You probably teach students or train practitioners about BATNA – everybody loves BATNA. You may think you understand it correctly....
By John Lande
Mediation and negotiation are frequently thought of as methods for settling civil disagreements, but their importance in the criminal justice...
By Neha Thakur
Dear friend, Empathy might not be the first thing that comes to mind when you think about negotiation, but...
By John Lowry
Competing, accommodating, and compromising all fall on the distributive dimension — on the diagonal from the upper-left mode to the...
By Ralph Kilmann
Recently practitioners, scholars and enthusiasts of alternative dispute resolution gathered—virtually and in person—at a JAMS Resolution Center to examine one...
By Giuseppe dePalo
The global community of mediators and dispute resolution professionals mourns the passing of Stephen B. Goldberg, a trailblazer in Alternative...
By Stephen Goldberg, Jim Melamed
Bob Bordone Teaches You How to Stay Calm During a Difficult Conversation Have you wondered how to control your emotions...
By Bob Bordone
If Shakespeare were a lawyer, he might have written, “To be, or not to be: that is the question: Whether...
By Michael Diliberto
Listen to the NotebookLM Podcast of this Article: Summary: While often dismissed as irrational, disingenuous, unethical or “Machiavellian,” game playing...
By Robert Benjamin
Listen to a NotebookLM AI podcast about this article: Overview Since the end of World War II, in which the...
By Robert Benjamin
The Adjusted Winner (AW) procedure is a conflict resolution mechanism designed to ensure a fair and equitable division of assets...
By Robert Bergman, Jason Bergman
Introduction Dealing with a difficult boss can be one of the most challenging aspects of professional life. Whether it's a...
By Debra Dupree
A Question of Setting Boundaries and Taking Calculated Risk Starting a cross-borders mediation center between the US and the Middle...
By Alia Ismail
Introduction Mediation, like negotiation, is an art form. It requires a delicate balance of skillful strategy, empathy, and communication expertise....
By Carmen Reyes Wolfe
This article was first published on the Style Matters blog. Don't you love it when somebody readily agrees to do things your way? ...
By Ronald S. Kraybill
This article was first published on the PGP Mediation Blog. Recently, the Harvard Program on Negotiation posted a blog about “Emotional Intelligence as...
By Phyllis Pollack
1) ANTICIPATE AN EMOTIONAL SLEIGH RIDE As local therapist, Alyson Jones, writes: “If we want to prepare for a meaningful...
By Walter Brynjolfson