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Featured Blog Posts


John Lande

Dispute System Design for Facebook

(12/14/18)John Lande

This article discusses dispute system design criteria for the kind of institution that Mr. Zuckerberg suggested.

Katherine Graham

The £1 Million Investigation

(12/14/18)Katherine Graham

A lack of attention to investigating an accusation of assault has cost King’s College NHS Foundation Trust a reported £1 million payout.

Tammy Lenski

4 Handy Principles for Deciding When You Can’t Agree

(12/14/18)Tammy Lenski

When you can’t agree even with your best effort, having fallback criteria can break the agreement logjam and allow you get on with other things.

Ronald S. Kraybill

Thomas-Kilmann, Hammer’s ICSI, or Style Matters?

(12/14/18)Ronald S. Kraybill

Trainers considering use of Style Matters as a conflict style inventory should be aware of two other options as well, the Thomas-Kilmann Conflict Mode Instrument and the Hammer Intercultural Conflict Style Inventory.

John Lande

Stop Being a Damned Fool

(12/07/18)John Lande

Many lawyers are frustrated with their actual clients at times and are tempted to tell them the same thing – and sometimes do.

Bruce Edwards

Mediation Certification: The Sparrow and the Peacock

(12/07/18)Bruce Edwards

Having taught mediation skills for over twenty-five years and, more recently, having developed an online mediation training curriculum, it’s only natural that I stand as a zealous proponent of mediation training.

Jeff Thompson

Q&A: Kidnapping and Extortion: Just another day at the office

(12/07/18)Jeff Thompson

Michael A. Guidry is the founder of Guidry Group, a security services company, dealing in kidnapping and ransom.

Jennifer Shack

Findings from an Evaluation of Eight Foreclosure Mediation Programs

(12/07/18)Jennifer Shack

One great benefit of evaluating eight programs with different approaches to resolving the same cases is that it allowed me to uncover program design factors and other variables that promote program success.

Dan Simon

Interruption and Self-Determination

(11/30/18)Dan Simon

Chaos? A mediation out of control? A weak mediator? I don’t think so.

Cinnie Noble

Conflict Can Lead to a Heavy Heart

(11/30/18)Cinnie Noble

Since the 1300s the adjective heavy – referring to the heart – has been used in the sense of “weighed down with grief or sadness”.

Phyllis Pollack

Every Dispute is Two Disputes

(11/30/18)Phyllis Pollack

The theme of the session was that while being intelligent is good, it is also very important to have emotional intelligence; the ability to tap into the emotions of others, or to read people.

Eric Slepak

Saving Homes, Building Understanding

(11/30/18)Eric Slepak

This new evaluation looks at four-plus years of data across eight different programs to provide a comprehensive analysis of foreclosure mediation in Illinois, and to highlight how differences in program models impacted outcomes.

Pamela Slabaugh

Keep the Heat On

(11/23/18)Pamela Slabaugh

In conflict: do you keep the heat on or stir the pot?

Cinnie Noble

If You'd Only Told Me

(11/23/18)Cinnie Noble

Had we known about the other person’s perspective and experience about us things may not have gone on so far and become as difficult.

Larry Susskind

Anticipatory Governance: Do You Know What It Is?

(11/23/18)Larry Susskind

I finally found the right phrase to describe what city planning is, and what city planners do. Planners provide ideas, analyses and organized settings in which governance (i.e. collaborative problem-solving) can take place.

Phyllis Pollack

Happy Thanksgiving !!!!

(11/23/18)Phyllis Pollack

Thanksgiving was a few days ago, and I want to take this opportunity to wish everyone a very Happy Turkey Day!

Tammy Lenski

Is the Einstellung Effect Interfering With Your Problem Solving?

(11/16/18)Tammy Lenski

The Einstellung Effect is a cognitive trap that prevents us from seeing better or simpler solutions to problems we’re trying to solve. Here’s how to recognize it and reduce its effect.

Lorraine Segal

Good Work Meetings Promote Harmony, Lessen Conflict

(11/16/18)Lorraine Segal

How can well run meetings reduce conflict and promote harmony at work?

Cinnie Noble

Carrying the Weight of Conflict

(11/16/18)Cinnie Noble

It often seems that we carry a heaviness in ourselves – our hearts, our heads, our whole beings – when we are in conflict with another person.

Mediate.com ZZZZZ

Mediate.com Recognized as a Top Attorney Directory for SEO!

(11/15/18)Mediate.com

Now entering our 24th year, Mediate.com is recognized as a Top Law Firm Directory.

John Sturrock

Mediator Engagement in Politics – and other things we care about

(11/12/18)John Sturrock

In his thought-provoking new book, Politics, Dialogue and the Evolution of Democracy the legendary Ken Cloke reflects on an exchange between two distinguished American authors, Lawrence Susskind and Bernie Mayer, reflected upon here.

Patricia Porter

Free Expert Interviews for the 10 Toughest Behaviors at Work – Challenging Workplace Behavior Summit

(11/12/18)Patricia Porter

Whether it’s gossip, harassment, or time-sucking interruptions we have all encountered challenging behaviors in the workplace. Have you ever wished you knew what to do when they happened?

John Ford

A Clear Description of Confidentiality in Mediation

(11/12/18)John Ford

Privacy is an important element of mediation--this article helps to define it.

Jeff Thompson

7 Traits of the Modern Sociopath and Psychopath

(11/12/18)Jeff Thompson

You hope to never negotiate or engage a subject with anti-social personality disorder but if you do, you better know about their common traits and symptoms.

Phyllis Pollack

Forget the “Carrot and Stick” Approach!

(11/12/18)Phyllis Pollack

Over the years, many people have told me that they sometimes use the “carrot and stick” approach as a negotiation tactic.

Colin Rule

Dishonesty

(11/01/18)Colin Rule

I’d wager we’ve all had a friend or family member share one of their new creations with us (maybe a poem, or an article, or a intending-to-be-funny youtube video) and ask, excitedly, “What do you think?”

Cinnie Noble

Denialism and Conflict

(11/01/18)Cinnie Noble

It’s only recently that I heard the term “denialism”.

Lorraine Segal

The Power of Trying in Conflict Management

(11/01/18)Lorraine Segal

The power of trying often gets a bad rap in today’s culture.

Michael A. Zeytoonian

Satisfying Our Clients’ Emotional Due Process Needs

(11/01/18)Michael A. Zeytoonian

Emotional due process. What is that, exactly?

Andrea Schneider

Heartbroken in Pittsburgh

(11/01/18)Andrea Schneider

I thought that teaching the Kavanaugh hearings in a careful and respectful manner a few weeks ago would be the biggest teaching challenge of the semester. I was wrong.

Michelle Brenner

Conflict in the 21st century- a revised look at our biology

(10/26/18)Michelle Brenner, Julie Brams

It does seem, as we move comfortably into the 21st century, that the earth and the inhabitants within are in constant process of adaption.

Colin Rule

Empathy

(10/26/18)Colin Rule

I travel all the time for my job--and part of the traveling experience is vulnerability.

F. Peter Phillips

Another Wrong Arbitration Decision in New Jersey

(10/26/18)F. Peter Phillips

It’s not often that an excellent court simply misconstrues — or worse ignores — relevant state statutes and superseding federal law.

John Lande

How Can We Fix Legal System Failures to Properly Handle Sexual Offenses?

(10/19/18)John Lande

Over the past year, we have witnessed growing evidence of the massive failures of our legal system to deal properly with a rampant system in which powerful men sexually dominate others, especially women.

Dan Simon

The Next Level of Impartiality

(10/19/18)Dan Simon

All mediators understand that we’re supposed to be impartial. Our ideas about what that means fall on a continuum.

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