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Featured Blog Posts


Sean Gander

How Can American Democracy Survive its Latest Conflict?

(11/23/20)Sean Gander

The world is watching one of the most divisive periods in American history.

Roseann Vanella

Holiday Parenting/Custodial Time during COVID-19

(11/23/20)Roseann Vanella

When considering whether or not to bring a child to a holiday gathering (such as Thanksgiving dinner at Grandma’s house for example), these and other factors need to be taken into consideration.

Matthew Rosenbaum

The Wisdom Of Choosing A Retired Jurist For ADR

(11/20/20)Matthew Rosenbaum

During this year of COVID-19, courthouses have been repeatedly challenged with closures and delayed start-ups.

David Zacks

Why Mediation Is the Holy Grail for Health Care Disputes

(11/16/20)David Zacks

After trying cases for most of my career and having served as a full-time neutral for the past five years, I’m convinced mediation is the best option for resolving cases while keeping your clients’ interests in mind, particularly for health care disputes.

Natalie Davis

Research Shows How Changing the Narrative Can Open the Door to Conflict Resolution

(11/13/20)Natalie Davis

This article explores how the glorification of our ingroup (those whom we share identity with) contributes to conflict.

Phyllis Pollack

Rethinking How We Dress!

(11/13/20)Phyllis Pollack

This article examines if not conforming actually elevated one’s status.

Kathleen Young

Virtual Mediation Can and Must Be Done Right

(11/12/20)Kathleen Young

Use these strategies to avoid pitfalls and make the most out of virtual mediation. Especially during Covid-19, virtual mediation can and must be facilitated with excellence.

Marian Grande

Good Faith in Mediation

(11/11/20)Marian Grande

Both parties must enter a mediation with good faith, meaning that the parties have the sincere intention of trying to find a resolution in the dispute.

Nouman Ali

Using Mediation Techniques to Manage Conflicts and Create a Healthy Work Environment

(11/11/20)Nouman Ali

It is not surprising that workplace conflict is one of the most talked-about topics in HR. Many different types of people work in an office, and the difference in opinions and personality is usually the cause of workplace conflict.

Shirish Gupta

Resolving Employment Disputes through Mediation--podcast and transcript

(11/06/20)Shirish Gupta, Chris Kwok

From health and safety concerns of the COVID-19 pandemic, to systemic discrimination issues amidst the Black Lives Matter movement, to continued fallout from the #MeToo movement, employers are currently facing a unique environment that is both increasing the number of workplace disputes and changing how they handle the disputes.

John Lande

Need for Clear Language Initiative to un-Babel Our Models

(11/06/20)John Lande

I’ve said it before, and I’ll say it again. We use rotten language to describe our ideas and theories.

Cinnie Noble

Do You Always Like You?

(11/06/20)Cinnie Noble

There are times many of us interact in ways we’re not very proud of.

Lesley Allport

Why People Skills have Become Essential to the NHS in its Second Wave Challenge

(11/06/20)Lesley Allport

Our new research with HPMA and Selenity explored the state of employee relations (ER) in the NHS and how HR dealt with the extremes of the first wave lockdown.

Jan Frankel Schau

Should Lawyers and Mediators also Play the Role of Therapists?

(10/30/20)Jan Frankel Schau

Family therapists work to create a comfortable, safe space for their clients to express themselves.

John Lande

Cyberweek Next Week

(10/30/20)John Lande

The 22nd annual international ADR Cyberweek will run from November 1 to November 6, 2020.

Suggestions for Virtual Jury Trials

(10/30/20)Renata Schaffer

Virtual jury trials have become a hot topic of conversation since COVID-19 made close quarters, in-person gatherings difficult and unsafe.

Virtual jury trials have become a hot topic of conversation since COVID-19 made close quarters, in-person gatherings difficult and unsafe. Because criminal cases often require a twelve person-jury, the courts have begun assessing this new situation and discussing how to have a fair jury trial while abiding by CDC guidelines.

The Civil Jury Project at NYU School of Law has posted a report written by Stephanie Parker and Jennifer Weizenecker, who both attended a recent virtual mock trial that was held via Zoom and hosted by the Civil Jury Project. In the report titled “Suggestions for Remote “Zoom” Jury Selection,” the authors discuss panel size, jury selection questionnaires, technology issues, time limits, instructions for the jury, and more.  It’s an informative report describing specific issues for this new, online environment that need to be considered in order to improve virtual jury trials.

Parker and Weizenecker suggest the following areas for improvement:

Currently, there is not a remote platform designed for jury trials. It is our understanding that the Civil Jury Project at NYU Law School has contacted Zoom urging the design of an intuitive, user-friendly, litigation/trial specific platform resembling a real courtroom. Here are some additional suggestions related to the design of that platform:

  • As stated above, allow the locking in of juror position on the screen;
  • As stated above, put limitations on the chat function;
  • Ability of judge (host) to control what participants see on their screen instead of participants using individual settings, so that everyone sees the same thing on their screens;
  • Objection button for counsel to object, which would eliminate the need for counsel to verbally interrupt in front of the jury;
  • Integration of documents with the platform including: impeachment folders, exhibit folders, and verdict form;
  • Better capabilities for interaction with demonstrative aids, especially when using PowerPoint.

Although the mock Zoom jury trial and report do not specifically address criminal cases, the lessons learned can be useful for improving most virtual jury trials.

Lorraine Segal

Conflict and Culture on a Voyage to Mars

(10/30/20)Lorraine Segal

Survival depends on understanding and working together.

Kayla Matthews

What Is E-Mediation?

(10/26/20)Kayla Matthews

The internet has become an indispensable business resource as more companies rely on online tools.

Patricia Porter

Deescalating Verbal Attacks

(10/26/20)Patricia Porter

After 28 years of marriage, you wouldn’t be surprised to hear me say my husband I and get into arguments, at times.

Phyllis Pollack

Texting Your Way To Resolution!

(10/26/20)Phyllis Pollack

Perhaps in our lives we need to take a cue from hostage negotiators.

Noah Shaw

Review Analyzes Impact of Conflict and Stress on the Workplace

(10/26/20)Noah Shaw

With the advent of COVID-19, workplace conflict and stress have become front of mind problems for many organizations.

David Ross

Bedrooms, Bookcases, or Beaches: Choosing and Organizing Your Background with Purpose

(10/26/20)David Ross

Today’s post explores how best to present yourself in a virtual mediation.

Paul Rajkowski

One Shovel at a Time

(10/16/20)Paul Rajkowski

This article discusses "Raising Traditional Mediation - Becoming an Invisible Mediator."

Cinnie Noble

The Aim of Argument

(10/16/20)Cinnie Noble

It seems that sometimes when we begin to have an argument with someone the focus isn’t on moving things forward.

Dan Simon

A Transformative Mediator Intervening in a Commercial Would-Be Dispute

(10/16/20)Dan Simon

On September 15th, 2020 IDI, the International Distribution Institute organized a webinar focused on possible solutions for re-starting distribution and retail/franchising relationships which have suffered difficulties during lock- down, and which are still suffering difficulties in order to adapt to the restrictive measures imposed by the COVID pandemic.

The Singapore Convention and the JAMS/SCMC Joint Mediation Panel

(10/16/20)Gary Birnberg, Ranse Howell

This article discusses new opportunities for cross-border mediation, collaboration and dialogue.

Beth Graham

Evaluating Mediation’s Future

(10/16/20)Beth Graham

In her journal article, Professor Archerd advocates for using facilitative techniques to distinguish mediation from other alternative dispute resolution mechanisms.

John Lande

Asynchronous Instruction in this Year of Living Dangerously

(10/16/20)John Lande

Probably every student and instructor has had difficult challenges this year accommodating to the routines needed because of the pandemic.

Phyllis Pollack

The Dissonance Within Us

(10/09/20)Phyllis Pollack

Some of us are in a conflict; we “…are motivated more by a desire to appear moral than to actually be moral.”

October Month of Conflict Resolution Week 2: Featuring 4 Peacebuilding Think-Tanks Across the World

(10/09/20)Anupriya Kukreja

As part of our special series for Conflict Resolution Month this October, this is our second article where we have highlighted the following research institutes and think tanks across the world.

Mary Salisbury

The Lawyerization of the Mediation Process

(10/03/20)Mary Salisbury

Imagine my surprise years ago when I went through North Carolina family financial mediation training and I learned that the norm for mediating a couple going through divorce was shuttle mediation.

Cinnie Noble

Responding to Conflict

(10/03/20)Cinnie Noble

When we become embroiled in an interpersonal conflict it’s common that we easily lose track of what’s important to us.

Lorraine Segal

Fault Lines/Property Lines in Conflict

(10/03/20)Lorraine Segal

Understanding fault lines and property lines can help us resolve conflicts.

Phyllis Pollack

The Impermanence of Life

(10/03/20)Phyllis Pollack

Online Yom Kippur discussed was the impermanence of life.

Ronald S. Kraybill

Use Silence in Facilitating

(10/02/20)Ronald S. Kraybill

What can a facilitator do with an extremely persistent person, who refuses to stop interrupting others in mediating or facilitating?

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