Featured Blog Posts
It’s that time of year again – the time when gift lists abound. Here are some mediation gift ideas.
In the mediation world we get trained and know that “neutral“ is the role for the mediator.
It is fascinating to trace how management has been resolving conflicts arising in production over the past 100 years, how production management developed.
For quite a while a staff member had requested more work on “policy,” anticipating that working on policy would provide greater qualifications for a promotion.
A lorry driver who’d just arrived at an depot was spotted weeing over pallets used for the delivery of food.
In a recent blog, I mentioned that I attended a seminar presented by Professor Blondell discussing ethical fading in mediation. At one point, she mentioned the SINS scale which I had not heard about.
To become conflict masterful, it requires us to step up. In case you are wondering, this is different from facing conflict, i.e. accepting that it exists.
In many ways, what coaches and lawyers do in the work place is very similar, just from a different point of view.
There are approximately eight different ways to morally disengage, and I examine how this related to the NFL.
We like things simple, and often that means not making the effort to understand the full picture and specific legal context.
In the midst of interpersonal conflict, it’s difficult to be kind to the other person – no matter how kind a person we may usually be.
The way we approach problem solving influences the solutions we can see — and are willing to see.
The recent announcement that another major Canadian bank is withdrawing from the national banking ombudsman service in favour of a private dispute resolution service for customer banking complaints raises interesting questions about independence and impartiality.
ADR is growing, with more than 300 providers doing business in China and arbitration being regularly used.
Even though mediators work very closely with people when we mediate, typically no one else in the room shares our mediator perspective.
While most of us forge friendships with like-minded people who affirm our strongly held beliefs, we don’t choose our colleagues.
Sometime potential individual clients or institutions and organizations who want to hire me are looking for a quick fix for their longstanding conflict management problems.
You’re getting married soon and you’re excited about it. But wait!
Just like with child custody, determining who will take care of the pets after a divorce can be a difficult topic.
As a conflict resolution practitioner, one of my goals is to change the way people see conflict.
At the start of each new year, I like to see what new laws our California Legislature has passed.
(1/11/19)Jim W Hildreth
The two groups were equally divided and the Superior Court was wise’in sending this to Mediation.
Last year, I came across an awesome free resource for learning mediation and as part of that, empathic listening.
This article discusses facilitating political dialogue with Make America Dinner Again.
The second half of 2018 has seen a marked increase in conferences including, if not focused solely on, developments in Online Dispute Resolution and online mediation.
Over the years I have been asked many times, by lawyers, Canadian law students and others, whether they should take mediation training. Most were interested in mediation, many participated as counsel at mediation but few planned to be full-time mediators.
A lack of attention to investigating an accusation of assault has cost King’s College NHS Foundation Trust a reported £1 million payout.
I’d like to wish all of you the very best of health and happiness for the coming year. And may it be a peaceful one, too.
When one person gets better conflict skills, the whole organization can shift.
When you can’t agree even with your best effort, having fallback criteria can break the agreement logjam and allow you get on with other things.
This article discusses a Florida Court-Ordered mediation with a Limited English Proficient (LEP) party.
My Favorite Resource, features interviews with our court ADR friends across the country to learn about their favorite resource. This month, Resource Center Director Nicole Wilmet spoke with Peter Salem, Executive Director of the Association of Family and Conciliation Courts to learn about his favorite resource.
Are you stuck in a rut in your relationship with someone?
There may be another and more positive way of looking at implicit biases; it is simply a question of “framing”.
(12/28/18)Ronald S. Kraybill
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Every person, every organization, and every community faces conflict throughout the life cycle. These guides are designed to help everyone.