Featured Blogs Section

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Featured Blog Posts


Sharon Sutherland

Seasonal ConRes Shopping Thoughts

(11/15/19)Sharon Sutherland

It’s that time of year again – the time when gift lists abound. Here are some mediation gift ideas.

Paul Rajkowski

One Size Does Not Fit All - And the War Within

(2/15/19)Paul Rajkowski

In the mediation world we get trained and know that “neutral“ is the role for the mediator.

Melissa Marzett

How Three Geniuses Solved Workplace Conflicts

(2/15/19)Melissa Marzett

It is fascinating to trace how management has been resolving conflicts arising in production over the past 100 years, how production management developed.

Maria Simpson

Strategy v Policy

(2/15/19)Maria Simpson

For quite a while a staff member had requested more work on “policy,” anticipating that working on policy would provide greater qualifications for a promotion.

Why Investigations Always Need to Look Twice

(2/15/19)Matt Giblin

A lorry driver who’d just arrived at an depot was spotted weeing over pallets used for the delivery of food.

Phyllis Pollack

How SINS ful Are You?

(2/15/19)Phyllis Pollack

In a recent blog, I mentioned that I attended a seminar presented by Professor Blondell discussing ethical fading in mediation. At one point, she mentioned the SINS scale which I had not heard about.

Cinnie Noble

Stepping Up To Conflict

(2/15/19)Cinnie Noble

To become conflict masterful, it requires us to step up. In case you are wondering, this is different from facing conflict, i.e. accepting that it exists.

Ron Pizzo

A Lawyer Who Likes to Coach: What’s Up with That?

(2/08/19)Ron Pizzo

In many ways, what coaches and lawyers do in the work place is very similar, just from a different point of view.

Phyllis Pollack

The NFL’s Moral Disengagement

(2/05/19)Phyllis Pollack

There are approximately eight different ways to morally disengage, and I examine how this related to the NFL.

Katherine Graham

Why Investigations Always Need to Look Twice

(2/01/19)Katherine Graham

We like things simple, and often that means not making the effort to understand the full picture and specific legal context.

Cinnie Noble

Being Kind in Conflict

(2/01/19)Cinnie Noble

In the midst of interpersonal conflict, it’s difficult to be kind to the other person – no matter how kind a person we may usually be.

Tammy Lenski

Flip the Problem to Illuminate Hidden Solutions

(2/01/19)Tammy Lenski

The way we approach problem solving influences the solutions we can see — and are willing to see.

Michael Erdle

Canadian Ombudsman Impartiality Is a Delicate Balance

(2/01/19)Michael Erdle

The recent announcement that another major Canadian bank is withdrawing from the national banking ombudsman service in favour of a private dispute resolution service for customer banking complaints raises interesting questions about independence and impartiality.

Jeffrey Benz

A Glimpse into the Future of Alternative Dispute Resolution in China

(1/25/19)Jeffrey Benz

ADR is growing, with more than 300 providers doing business in China and arbitration being regularly used.

Susan Yates

New Mediator Self-Reflection Tool

(1/25/19)Susan Yates

Even though mediators work very closely with people when we mediate, typically no one else in the room shares our mediator perspective.

John Ford

How Teams Can Work Together Despite Opposing Views

(1/25/19)John Ford

While most of us forge friendships with like-minded people who affirm our strongly held beliefs, we don’t choose our colleagues.

Lorraine Segal

Effective Conflict Management versus a Quick “Fix”

(1/25/19)Lorraine Segal

Sometime potential individual clients or institutions and organizations who want to hire me are looking for a quick fix for their longstanding conflict management problems.

Adriane Beth

Getting Hitched? 6 Tips for Pre-Marriage Relationships

(1/22/19)Adriane Beth

You’re getting married soon and you’re excited about it. But wait!

Lidia Staron

Does Your Pet Need a Divorce Lawyer?

(1/22/19)Lidia Staron

Just like with child custody, determining who will take care of the pets after a divorce can be a difficult topic.

Amy Sereday

Disability, Conflict, and Adaptive Thinking

(1/22/19)Amy Sereday

As a conflict resolution practitioner, one of my goals is to change the way people see conflict.

Phyllis Pollack

Our Pet Friendly Legislature (and other new Laws) for 2019!

(1/22/19)Phyllis Pollack

At the start of each new year, I like to see what new laws our California Legislature has passed.

Jim W Hildreth

Mother Lode Claim Jump

(1/11/19)Jim W Hildreth

The two groups were equally divided and the Superior Court was wise’in sending this to Mediation.

Gregorio Billikopf

Hosting Gregorio Billikopf's Empathic Listening Audio Seminar

(1/11/19)Gregorio Billikopf

Last year, I came across an awesome free resource for learning mediation and as part of that, empathic listening.

Jessica Baen

Civil Discourse: The Means or the End?

(1/11/19)Jessica Baen

This article discusses facilitating political dialogue with Make America Dinner Again.

Graham Ross

Online Dispute Resolution Moves to the Courts

(1/11/19)Graham Ross

The second half of 2018 has seen a marked increase in conferences including, if not focused solely on, developments in Online Dispute Resolution and online mediation.

Kari Boyle

Why Everyone Should Take Mediation Training

(1/07/19)Kari Boyle

Over the years I have been asked many times, by lawyers, Canadian law students and others, whether they should take mediation training. Most were interested in mediation, many participated as counsel at mediation but few planned to be full-time mediators.

Katherine Graham

The £1 Million Investigation

(1/03/19)Katherine Graham

A lack of attention to investigating an accusation of assault has cost King’s College NHS Foundation Trust a reported £1 million payout.

Cinnie Noble

Conflict Resolutions for 2019

(1/03/19)Cinnie Noble

I’d like to wish all of you the very best of health and happiness for the coming year. And may it be a peaceful one, too.

Lorraine Segal

The Ripple Effect of Good Conflict Skills

(1/03/19)Lorraine Segal

When one person gets better conflict skills, the whole organization can shift.

Tammy Lenski

4 Handy Principles for Deciding When You Can’t Agree

(1/03/19)Tammy Lenski

When you can’t agree even with your best effort, having fallback criteria can break the agreement logjam and allow you get on with other things.

Patrick Mastronardo

The Civil Rights Act of 1964

(12/28/18)Patrick Mastronardo

This article discusses a Florida Court-Ordered mediation with a Limited English Proficient (LEP) party.

Nicole Wilmet

My Favorite Resource Featuring Peter Salem

(12/28/18)Nicole Wilmet

My Favorite Resource, features interviews with our court ADR friends across the country to learn about their favorite resource. This month, Resource Center Director Nicole Wilmet spoke with Peter Salem, Executive Director of the Association of Family and Conciliation Courts to learn about his favorite resource.

Meredith Richardson

Choose the Road Less Traveled in Conflict

(12/28/18)Meredith Richardson

Are you stuck in a rut in your relationship with someone?

Phyllis Pollack

Implicit Biases May Be A Good Thing!

(12/28/18)Phyllis Pollack

There may be another and more positive way of looking at implicit biases; it is simply a question of “framing”.

Ronald S. Kraybill

New Trainers Guides

(12/28/18)Ronald S. Kraybill

Every person, every organization, and every community faces conflict throughout the life cycle. These guides are designed to help everyone.

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