Workplace Mediation Articles
Team or organizational commitment: Which leads to better inter-team conflict management?
(4/20/18)Jennifer Smith Schneider
How does an ombuds define a trend, and how can one know if the issue is truly pervasive or of consequence?
A powerful tool for healing and transforming conflict at work is affirming and envisioning harmony.
Social and news media bombard us daily with accounts of sexual harassment and misconduct by captains of industry, the arts and politics.
More often than not, we are surprised when we get a negative reaction after having provided feedback to a peer or colleague.
Abusive supervisors are ubiquitous in the workplace, causing distress for their employees and costing employers in the US an estimated $23.8 billion each year.
Whether the bully is your boss or another employee, setting boundaries can be challenging.
When you consider what is most important to you about the conflict and the other person, what is the optimum way of proceeding, do you think?
“Joint sessions are a waste of time,” said the judge conducting a mediation in which I was representing one of the parties.
(12/29/17)Ronald S. Kraybill
Good relationships rarely happen by chance. They happen by choice, when people choose to do stuff that facilitates friendship and connection.
I recently did some consulting at a non-profit, and witnessed a bully very much like one of the (Division chair) managers who made my life a misery when I was a tenured professor.
Letting go of resentments is a powerful tool to help you survive and heal from workplace bullying.
Finally discover how to quantify the direct and hidden Costs of Conflict.
Those of us who have survived workplace bullying or mobbing (bullying by a group) know how awful and traumatizing it is.
An article published simultaneously by the Journal of the International Ombudsman Association and the California Caucus of College and University Ombuds examine the work of Ombuds and other conflict resolution experts
(10/13/17)F. Peter Phillips
Two recently released survey reports measure the pervasive use of arbitration to resolve workplace disputes.
(10/06/17)Ronald S. Kraybill
Isolation and polarization are big threats today.
(9/29/17)Stephen Kotev, Patricia Porter
Got Conflict? Are you a worker taking on short projects or “gigs?”
When I get a call about workplace conflict, I often find that these 4 things are true.
This Editorial is about corporate mediation, and that is not always CEO stuff. The question is raised whether your CEO is open to this corporate mediation stuff.
Exploders make up the second category of difficult people; but they are totally opposite from the Snipers we looked at before.
(7/28/17)Robert Bergman, Jonathan Ewing
The cost of commercial litigation continues to rise, as a highly politicized world produces pervasive economic and policy uncertainty.
Many conflicts at work and everywhere expand and linger because people believe there is only one right answer or one way to see or do things.
One of the most conflict-ridden situations is that moment when our emotions take over our ability to respond thoughtfully, especially to a disagreement with a colleague.
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The practice of healthcare is demanding and stressful. Conflicts materialize in most human interactions and the medical field is no different. Actually, it might be expected. Yet there is a solution.