Workplace Section

Workplace Mediation Articles


Deborah Masucci

3rd Key - Education: Teach Mediation as a Core Subject Aligned to Real World Needs

(6/19/20)Barney Jordaan, Deborah Masucci

Mediation is rarely taught as a core subject in business schools, law schools and other professional curricula, despite the fact that an increasing number of jurisdictions now provide for some form of court sponsored mediation.

Joanna Kalowski

3rd Key-Education: Train Mediators to be Culture-wise, not Culture-blind

(6/19/20)Joanna Kalowski

Perplexed by the slow uptake of mediation in many places, is it time to wonder whether the mediation field has taken sufficient account of the centrality of culture?

Jim Melamed

Online Dispute Resolution Pioneer Colin Rule Named Mediate.com CEO

(6/13/20)Jim Melamed

Mediate.com announced today that Colin Rule has been named President and Chief Executive Officer. Jim Melamed, the company’s co-founder and CEO for 25 years, is now chair of the board and general counsel.

Christopher Sheesley

Make Your Next Apology Irresistible

(6/12/20)Christopher Sheesley

Apologies are an important part of conflict resolution--and they are not always easy!

Laura Athens

Facilitating Positive Change in the Workplace

(5/29/20)Laura Athens

Facilitation can be transformative. It permits employers and employees to engage in authentic dialogue and reach collective decisions aligned with their core values.

Gregg Relyea

Getting Started in Mediation

(5/24/20)Gregg Relyea

Mediation is a young, exciting, and expanding field of practice.

Christopher Sheesley

Bold Moves

(5/08/20)Christopher Sheesley

This was conflict resolution blasphemy.

Christopher Sheesley

Negotiating Among Workplace Dictators

(4/17/20)Christopher Sheesley

“You wouldn’t negotiate with Hitler, would you?”

Clare Fowler

Setting Up a New Zoom Account for Mediators

(3/29/20)Clare Fowler

This video discusses Zoom settings for mediators, designed to establish rapport and confidentiality.

The Business Case for Neutral Facilitation in the Days of the Coronavirus (COVID-19)

(3/27/20)Gary Birnberg

The old curse disguised as a blessing “may you live in interesting times” is showing its teeth in the form of pandemic in these early months of 2020.

Clare Fowler

Mediating with Zoom

(3/24/20)Clare Fowler

Are your clients asking you to meet online? Here are some suggestions for getting started.

Christopher Sheesley

Tools to Use When Peace Comes to Shove

(3/20/20)Christopher Sheesley

The infamous meeting all those months ago teetered on the brink of actual violence.

Arran Heal

Cope with Conflict During COVID-19

(3/20/20)Arran Heal

Workplace conflict can’t be, ignored, cancelled or put on hold. And there are suddenly all kinds of reasons for employees to feel pushed to their limit.

Ranse Howell

Navigating a Business Crisis Resulting from the Coronavirus (COVID-19) - Video

(3/06/20)Ranse Howell

We live in a connected world with intricate networks of supply chain and service relationships and any delay can result in multiple commercial challenges.

Kathleen Kauth

Workplace Aggression

(3/06/20)Kathleen Kauth

Have you ever worked with someone who came across as angry all the time?

CPR Staff

Update on CPR’s Employment-Related Mass Claims Protocol

(2/28/20)CPR Staff

Recently, there have been reports in the news relating to the International Institute for Conflict Prevention and Resolution’s (CPR) Employment-Related Mass Claims Protocol (Protocol).

Lorraine Segal

Break & Repair vs. Preventive Maintenance in Workplace Conflict

(2/21/20)Lorraine Segal

Are you waiting until relationships are broken to deal with workplace conflict? Tip: this is not the most effective way to deal with disagreements and problems!

Kathleen Kauth

How Do You Handle a Pathological Liar at Work?

(2/16/20)Kathleen Kauth

Have you ever worked with someone who talked about experiences that seemed far-fetched, but you couldn't pin down what was off?

Vanessa Rose

Risk Factors for Workplace Interpersonal Conflict: How to Prevent it Before It Begins

(2/16/20)Vanessa Rose

Managers might scoff at the amount of time they have to put toward mitigating workplace interpersonal conflict instead of managing productivity, overseeing innovation, attending important meetings, and networking for individual or team growth.

Lorraine Segal

Overwork and Conflict

(1/24/20)Lorraine Segal

Are you feeling angry and put upon at work? Are you having negative interactions and conflict over relatively small matters? Overwork may be the culprit.

Jacqueline Burnett-Brown

Are the Flow of Interruptions in the Workday Actually Reducing Mental as Well as Work Flow?

(1/24/20)Jacqueline Burnett-Brown

Reports show that numerous interruptions occur throughout the course of most of our workdays.

Kathleen Kauth

Cost of Workplace Conflict

(1/17/20)Kathleen Kauth

Conflict in the workplace is extremely costly.

Kathleen Kauth

Conflicts in the 'Family' Work Environment

(12/12/19)Kathleen Kauth

What do you do when work treats you “like family”?

Emma Hartman

How to Manage Conflict at Work: The Argument for Utilizing Emotional Intelligence

(12/06/19)Emma Hartman

If you are, as they say, a left-brained person, you may find it difficult to manage conflict in the workplace when it springs up between employees.

Charity Burke

Don’t Rely on Peer Mediation to Resolve Bullying in Schools

(12/06/19)Charity Burke

One way schools can equip students with the skills to address conflict is through peer mediation.

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