PGP Mediation Blog by Phyllis G. PollackIn a recent post entitled "Listening for the Emotions", I discussed that the best way to calm someone down is to address the emotion...
By Phyllis PollackIn Ireland and the UK, the success of a mediation service often depends on the cooperation of third parties. Police officers, HR professionals, or social housing providers frequently find themselves...
By Brendan DonaghyFrom the Blog of Phyllis G. Pollack. Last week, there was a pretty important mediation. It involved a lot of parties - 20 to be exact - on a very...
By Phyllis Pollack