What Your Body is Saying About You

(This article was written about Jeff Thompson. It appeared in the Tweed Daily News on March 19. 2011 and was written by Ellisha Puglia.)

FROM hairstyles to handshakes, non-verbal communication can say a lot about what a person is thinking or feeling.

US-based mediation expert and New York City Police Department detective Jeff Thompson will reveal the secrets of non-verbal communication at a public seminar at Southern Cross University’s Gold Coast campus in Bilinga today.

Mr Thompson, who is doing his PHD with Griffith University Law School, said non-verbal communication applied to everything.

“I have an acronym for non-verbal communication, it’s METTA – movement, environment, touch, tone and appearance,” he said.

“They say 80% of first impressions are made before you even open your mouth.

“In the case of body language, I encourage people to ask themselves if they really know what messages they are sending, and give tips on how to observe and decode gestures to determine if others agree with them or not.”

Although Mr Thompson admits non-verbal communication is not an exact science, he said it provided greater insight into what someone was thinking.

“If you are having a conversation with someone, and lean in and smile and nod, it shows that you are interested and listening,” he said.

“If you are nodding robotically or ferociously, leaning back, playing with your wedding ring, or twisting your hair, it could show you are disinterested or uncomfortable.”

Mr Thompson’s speech is on level 2, room 2.14 from 11.30am- 1pm.

                        author

Jeff Thompson

Jeff Thompson, Ph.D., is a professor at Lipscomb University, researcher, mediator, and trainer. He is also involved in crisis and hostage negotiation as well as a law enforcement detective. His research includes law enforcement crisis and hostage negotiation in terrorist incidents. He received his doctorate from Griffith University Law School… MORE >

Featured Mediators

ad
View all

Read these next

Category

Remembering The Keystone Conference

This video is presented as part of Mediate.com's 25th Anniversary Conference at www.mediate.com/Mediation2020.This video highlights portions of The Keystone Conference sponsored by Mediate.com in 2010.   Preview: Keystone Conference Mediate.com...

By Mediate.com Staff
Category

Who Should You Call When in Conflict?

What is the difference between counseling, conflict coaching, conflict consulting, and mediation?  How do you figure out the most appropriate or the best option for you? Are they mutually exclusive...

By Janet Chance
Category

It’s All in the Delivery

PGP Mediation Blog by Phyllis G. Pollack One of the major tools in a mediator’s toolbox is “persuasion.” Either through training, experience and/or intuition, a mediator learns tactics that can...

By Phyllis Pollack

Find a Mediator

X
X
X