Wakeen, Terry: Cultural Differences in Conflict Resolution – Video

Theresa Wakeen describes a case she had that involved a Korean mother and a bus-driver who had hit and killed the mother’s daughter with the bus. Talks about cultural differences in mediation and conflict resolution, the presence of both parties, and the importance of communication between the parties.

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Teresa Wakeen

Teresa A. Wakeen, J.D., President of Wakeen & Associates Mediation Services, has served exclusively as a professional mediator since 1992. Having successfully mediated over 2700 disputes nationwide, Ms. Wakeen is known for her integrity, tenacity, ingenuity and ability to bring parties together to settle the most difficult and complex of… MORE >

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