Institute for the Study of Conflict Transformation by Dan SimonEstablishing rapport seems like a nice thing to do, right? I don’t think so. Ever have someone try to establish rapport...
By Dan SimonFrom Michael P. Carbone’s Mediation Strategies Blog I have just read an excellent post from F. Peter Phillip's Business Conflict Blog. I am going to quote from it at length...
By Michael P. CarboneFrom the Mediation Matters Blog of Steve Mehta.Which one convinces you more? If I told you that 90% of the time people lose their medical malpractice actions or that 9...
By Steve Mehta