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Peter Adler Developing Intuition in Mediation
Peter Adler describes the art of mediation and how it takes a development of intuition to recognize what a mediator should say and when he/she should say it in a mediation session.
Chip Rose Mediation as Performance Art
Chip Rose describes the art of mediation and how mediators can use different styles to increase their effectiveness.
Chip Rose Attraction to Client Self-Determination
Chip Rose discusses his inspiration for starting out in mediation; the process allowed people to have control of their lives.
Donald T. Saposnek Moments of Genius
Donald Saposnek details the moments when he feels the most effective and competent while mediating. He uses the basketball analogy of being 'in the zone' by strategic maneuvering.
Howard Bellman Mediating With Intuition
Howard Bellman talks about mediating in stressful circumstances where politics, personality, and/or emotions are high. Gifted mediators combine talent and training to be able to handle those situations in an intuitive way.
Marvin E. Johnson Awareness of Unaddressed Race/Ethnic Issues in Field
Marvin Johnson describes what he has tried to do to increase awareness about race and minorities in the field: hold workshops, talk about his experiences, and write about it.
John Lande Interview with John Lande
This is an interview with John Lande, a leading academic in the fields of law and mediation, by Robert Benjamin as part of Mediate's "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Mint TV Mediation Gains Popularity in India (video)
This excellent news report from India shows the new Delhi Mediation Center. Unfortunately, it seems that the sign above the door inadvertently says "Meditation Room." Oops!
Anthony Jackson Seasoned Mediator Interview - Anthony Jackson
Advanced mediator discusses interpersonal communication in this Toastmasters interview.
Sid Lezak The Perfect Mediator
Sid Lezak talks about how the 'perfect mediator' does not have a fixed number of certain attributes or a certain style. Rather, it is someone who is flexible, who can adjust their problem-solving style to the challenges that are presented.
Marilyn McKnight Beginnings of Divorce Mediation
Marilyn McKnight discusses the history and beginning of the divorce mediation field.
Bill Lincoln Mediating Desegregation Dispute
Bill Lincoln describes a case he mediated where various ethnic groups called for his leadership in mediating disputes surrounding desegregation in schools.
Leonard Riskin Leonard Riskin: Importance of Self-Awareness
Leonard Riskin discusses mediating with mindfulness. He emphasizes the importance of the mediator being aware of his/her thoughts, emotions, and sensations that may arise which can affect the mediation.
Andrew Schepard Andrew Schepard: Challenges Within Family Mediation
Andrew Schepard discusses challenges within family mediation: domestic violence, cultural differences and parties' expectations of the mediator, and a need to pre-screen violent parents.
Larry Fong Cognitive Approach Includes Reducing High Emotions
Larry Fong explains his cognitive approach of reducing high conflict or highly emotional clients in a dispute so they can be better decision makers.
Carl Schneider The Power of Apology
Carl Schneider speaks of the significance of apology and its power to heal damaged relationships by acknowledgement and taking responsibility.
Andrea Schneider Andrea Schneider Interview - The Future of Mediation and Negotiation in Our Culture, Politics and Society
This is an interview with Andrea Schneider by Robert Benjamin discussing negotiative strategies.
Peter Robinson Legal Process of Arbitration vs. Mediation
Peter Robinson discusses differences between legal arbitration and mediation - mediation being the more effective process.
Zena Zumeta Spiritual Side to Mediation
Zena Zumeta speaks to the spiritual dimension of the work she does - how helping people learn how to respectfully and effectively be a part their workplace and family is a sacred task.
Michelle LeBaron Diversifying the Mediation Profession
Michelle LeBaron describes how professionals currently in the mediation field might develop new processes of working with more different populations to build on the diversity of practitioners.
Juliana Birkhoff Mediation is a Field
Juliana Birkhoff explains how her dissertation demonstrates mediation is in fact a field and that what is uniting among experienced mediators is the concept of power.
Howard Bellman Mediators Use Instinct
Howard Bellman talks about how little training and literature there was about mediation and being trained by senior mediators who used their instinct, which led him to mediate by instinct.
Frank Sander The Three Phases of Alternative Dispute Resolution
Frank Sander speaks of three phases he's noticed in ADR: the Pound Conference followed by ten years of experimentation. The next ten years was the incorporation and practice in law schools and court systems as well as discovering the weaknesses of the practice. The last ten years have been the institutionalization of the field.
Ann Gosline Ann Gosline Interview: The Future of Mediation and Negotiation in Our Culture, Politics and Society
The wider Influence of mediation and negotiative thinking beyond practice.
Jay Folberg Institutionalization Brings Loss of Vitality
Jay Folberg discusses that with institutionalization, the field is becoming more focused on practicing a profession and trying to become more lucrative instead of how it was - a more creative social movement.
Sid Lezak Influential Childhood Experiences
Sid Lezak relates some of his early childhood experiences in Chicago that he believes may have lended to his interest in accommodating others, negotiating, and 'getting along'.
Susan Yates Interview with Susan Yates: The Future of Mediation and Negotiation in Our Culture, Politics and Society
Managing A Force of Nature: ODR and Dispute Resolution Systems Design Standards and Practice: An interview with Susan Yates by Robert Benjamin.
Stephen Erickson Passion Needed to Mediate
Stephen Erickson emphasizes that mediators must have passion in order to continue the difficult task of peacemaking.
Doug Yarn New Interview with Douglas Yarn: The Future of Mediation and Negotiation in Our Culture, Politics and Society
This is a new interview with Doug Yarn, a leading academic in the fields of racial injustice and dispute resolution, by Robert Benjamin as part of Mediate's "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Nancy Welsh Interview with Nancy Welsh: The Future of Mediation and Negotiation in Our Culture, Politics and Society
This is an interview with Nancy Welsh, a leading academic in the fields of law and mediation, by Robert Benjamin as part of Mediate's "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Albie Davis Mediating With Bullies
Albie Davis explains that she is okay with mediating with bullies and describes different types of bullies.
Colin Rule Colin Rule: MegaTrends in Technology
Colin Rule, directory of dispute resolution for eBay and PayPal, speaks on megatrends in dispute resolution technology at the Keystone Conference
David Smith Interview with David J. Smith - The Future of Mediation - Starting a Career
This is an interview by Managing Editor, Dr. Clare Fowler, with David J. Smith, author of Peace Jobs: A Student’s Guide to Starting a Career Working for Peace, on career opportunities for those wanting to break into the dispute resolution field.
Joshua N. Weiss Dr. Joshua Weiss shares his TED talk on The Wired Negotiator
Dr. Joshua Weiss shares his TED talk on The Wired Negotiator.
Peter Salem New Interview with Peter Salem - The Future of Mediation and Negotiation in Our Culture, Politics and Society
This is a new interview of Peter Salem, long-time Executive Director of the Association of Family and Conciliation Courts (AFCC), by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Jim Melamed New Interview Series: "The Future of Mediation and Negotiation in Our Culture, Politics and Society" is proud to announce our new video Interview Series: “The Future of Mediation and Negotiation in Our Culture, Politics and Society.” Robert Benjamin, Senior Editor, is lead interviewer for our new interview series.
Dan Berstein How to Talk About Mental Health Without Offending Everyone - TEDx
Mediator Dan Berstein shares his journey to being open with his bipolar disorder, and how conflict resolution skills can help us overcome barriers to having conversations about mental health. In this profound story, learn how to get past the assumptions, paternalism, and stigma to make room for the other person's story and connect.
Conflict: The Unexpected Gift - Video
This is an interview of my business partner, Jack Hamilton and me, about mediation, conflict resolution and our book, Conflict - The Unexpected Gift.
Steve Vondran Vondran Tips for Mediation Success - Video
Mediation provides parties (Plaintiff and a Defendant) with an excellent chance to settle their case. But you do not want to blow it and you want to make sure you are properly prepared to handle the case.
Nina Meierding Culture & Gender Issues in Negotiation & Mediation (video)
This is a video sample from Nina Meierding's seven-hour online course on Culture & Gender Issues in Negotiation & Mediation.
John Paul Lederach Convincing Violent Groups to be Non-Violent - Video
John Paul Lederach describes discussing alternatives to violent conflict with groups who felt powerless and that violence was their only avenue of action. One method he uses is to ask them what violence has achieved historically.
Richard Peachey Counting the Cost of Conflict - Video
This video produced by CMP Resolutions quickly describes a sample grievance process.
Limits of Conversational Structure - Video
This 4 minute semi-animation by Jeff Conklin illustrates why sequential conversational structure is inadequate for complex issues.
How to Be a Great Facilitator
Have you ever watched a good facilitator? They make it look easy , but its not as easy as you might think. Good facilitators are expert at stimulating discussion, generating ideas and producing outcomes. This video provides a few solid tips starting with preparation. Video by Karen Friedman.
Group Facilitation Workshop Facilitation & Facilitation Training
Meeting Facilitation & Group Facilitation is an effective video with good facilitation skills & facilitation training. Michael Tipper shares tips for facilitating meetings & workshops.
High Conflict Child Custody: Mediation And Settlement
In this video I discuss the dynamics and the psychology of settlement. This is one of the first challenges I faced in my child custody dispute and it really blindsided me.
Conflict Management in the Workplace
Unresolved conflict in the workplace draws significant amount of time and energy away from the task at hand. It can negatively impact employees, customers and friends and family members. This webinar will help you identify and manage conflict as an opportunity to improve and innovate and not stagnate personally and professionally.
Conflict Resolution In The Workplace - Video
Does your team embrace conflict as a way to "iron out" differences and come to a great solution or do they stick their heads in the sand and hope everything will just go away? Video by the Omnia Group.
Stanford School of Business Stanford How to Negotiate - Video
This is an instructional video produced by the Stanford School of Business. It covers the process of negotiation by Joel Peterson.
Robert Benjamin Video Presentation: Game Playing in Negotiation and Mediation - Machiavelli’s Place At the Table
While often dismissed as disingenuous, irrational, or “Machiavellian,” game playing strategies and devices are a natural and necessary part of the negotiation and mediation of difficult issues and controversies.
Stacy Roberts 5 Tips to Prepare for Mediation
Utah mediator Stacy Roberts shares her suggestions on how to prepare for the best possible mediation experience. Enjoy this video.
Managing Editor South Africa to Launch Court - Annexed Mediation in Mahikeng
South Africa has officially launched the Court-Annexed Mediation in Montshioa Stadt Village, Mahikeng. The alternative dispute resolution mechanism will allow for a negotiated settlements and alleviate huge litigation costs.
William Ury William Ury “Getting to Yes with Yourself” – 53 min. Video
Renowned negotiation expert William Ury visited Google's Cambridge, MA office to discuss his book, "Getting to Yes with Yourself (and Other Worthy Opponents").
Managing Editor Transformative Mediaton - Video
Video on Transformative Mediation produced by Conflict Masters UK.
Managing Editor DREAM: Dare to Revitalize Education through Arts and Mediation - Video
Peer mediation video produced by ICHS peer mediation group.
Maria Eugenia Sole Violencia Familiar y ODR - Video en Espanol
¿Cómo podemos definir la violencia familiar? En primer lugar, podemos decir que la violencia familiar o violencia doméstica es cualquier forma de abuso entre los miembros de una misma familia, de un miembro a otro miembro. Este abuso generalmente causa un daño físico o psicológico a este miembro de la familia.
Kenneth Feinberg Ken Feinberg on High Profile Dispute Resolution
Well-known dispute resolution professional Ken Feinberg speaks on high profile dispute resolution and its relation to mediation.
Kim Lovegrove Mediation-in-Depth Analysis - Video
Prof. Kim Lovegrove and distinguished lawyers look at Mediation as a dispute resolution process, its advantages, and disadvantages.
Brad Heckman Mediation and Mindfully Getting in the Middle (Redux) - Video
In this insightful talk, Brad Heckman discusses mindfulness in conflict mediation. Using poignant humor and his own hand-drawn illustrations, Heckman effectively communicates the necessary balance of emotions, relief and reflection that mindfulness supports in the mediation process.
Alberto Elisavetsky Online Dispute Resolution Conference Videos
An International Conference on Online Dispute Resolution, ODR2014, brought together the technology and dispute resolution communities, legal practitioners, mediators and other ADR professionals, academic researchers, financial institutions, ecommerce companies and social media companies, members of judiciaries worldwide, and social justice advocates using innovative technologies to leverage change. ODR2014 is the thirteenth ODR Forum and the first to be held in the United States. This article is a recording of one of the speakers, Dr. Alberto Elisavetsky.
Carrie J. Menkel-Meadow Is Mediation A Field?
Carrie Menkel-Meadow shares her thoughts about how mediation is a field, a sensibility a mindset that is shared and used in very different situations.
Nina Meierding Nina Meierding: Culture and Gender Trailer - Video
Internationally prominent trainer Nina Meierding shares with her class how to be culturally sensitive during mediation with non-verbal cues.
Dane County Bar Association Elder Care and Mediation - Video
The Dane County Bar Association's Case Mediation Program has produced videos to help the public understand and use mediation in the dispute resolution process.
Greg Stone Making Peace in Mediation: Authority, Rights, and Interests - Video
This is one of a 40-day video reflection series about conflict resolution. It is produced by the Taming the Wolf Institute and discusses the use of power, rights, and interests in mediation.
Family Mediation UK - Video
This video is produced by the Ministry of Justice in the UK . It highlights the benefits of using mediation for family cases.
ACR Presidential Speech 2013 - Video
2013-2014 President of the Association for Conflict Resolution (ACR) delivers her first address as President at the 2013 ACR Annual Conference on October 11, 2013 in Minneapolis, MN
Kid ADR Conflict Resolution Rap - Video
This video is a rap put together by children. Peer mediators and elementary school children discuss conflict resolution techniques.
TCM TCM TCM Business Mediation - Video
The TCM Group workplace mediation video. TCM is a UK group designed to Train, Consult, and Mediate.
Nadine Hack Nadine Hack TED talk on Allies - Video
Nadine defies the conception that seemingly opposite ideas can't work together by revealing the power of your humanity. A master bridge-builder, who has worked with Nelson Mandela and other leaders from all sectors, Nadine Hack has turned adversaries into allies throughout the world. Her pioneering work on engagement leadership and her unique framework Strategic Relational Engagement (SRE™) is based on decades of real-life success in bringing together diverse stakeholder to find common ground and achieve great goals.
Colin Rule Colin Rule on Online Dispute Resolution - Video
This is Colin Rule's excellent six minute presentation on Online Dispute Resolution from the Reinvent Law Channel. Colin is former director of online dispute resolution at eBay - Pay Pal.
Vintage ADR - Video
This video was produced by Coronet Instructional Films in 1950. It shows schoolyard disputes and illustrated different suggestions for resolving them.
Mediation Demonstration - Video
This full-length role-play mediation video, with explanations, was produced by O'Sullivan Solutions in February, 2013. This mediation role-play was demonstrated live in front of the faculty of law at Griffith College, Cork.
Tammy Lenski Conflict Resolution Video: How To Argue
The Argument Clinic is a Monty Python classic, funny because it magnifies the uncomfortably familiar habits some of us fall into. For more on how to argue effectively, check the list below the video.
Tammy Lenski On Giving Advice - Video
This one, It’s Not About the Nail, is a recent addition to my list, added after more than 15 readers and friends sent it to me over the past week!
James Coben Mediation Case Law Video: Does Involvement of a Mediator Help Ensure Class Action Settlement?
In Kakani v. Oracle Corp., the appellate court rejected the assertion that the involvement of a mediator helps to prove lack of collusion.
James Coben Mediation Case Law Video: Enforcing Oral Mediation Settlement Agreement
In the case Ledbetter v Ledbetter, the appellate court considered the issue of whether parties to a divorce mediation should be bound to a settlement orally dictated by the mediator and affirmed by parties and their counsel at mediation, which was later repudiated by one of the parties.
James Coben Mediation Case Law Video: A Simple Mediator Mistake Leads to Big Problems
In the case Catamount Slate Products v Sheldon, the appellate court reversed the trial court and refused to enforce an alleged oral mediated settlement where the intent of the parties to be bound was not established.
James Coben Mediation Case Law Video: Those All-Day Mediations -- Maybe We Should Reassess?
In the case In re Rains, the appellate court concluded that the bankruptcy court did not clearly err in finding a debtor mentally competent to enter into a mediated settlement, notwithstanding that immediately following the conclusion of mediation the debtor drove himself to the hospital where he was admitted and diagnosed with a cerebral aneurysm and stroke.
James Coben Mediation Case Law Video: Divorce Agreement Complications
In Guthrie v. Guthrie, the validity of a divorce agreement was called into question due to one party's state of mind at the signing. A complicating issue was husband's death during the proceedings.
James Coben Mediation Case Law Video: Enforceable Mediation Agreement
In Chesney v. Hypertension Diagnostics, the appellate court affirmed the trial court's conclusion that a mediated memorandum agreement is binding and enforceable despite the parties' failure to complete a more comprehensive settlement document.
James Coben Mediation Case Law Video: Enforcing Old Agreements
In Buckley v. Shealy, the appellate court decided to not to enforce a mediated divorce settlement, when the agreement is over a decade old and was never submitted to the court.
James Coben Mediation Case Law Video: Including Arbitration Provision
In Fair v. Bakhtiari, , the appellate course reversed the trial court's refusal to enforce a mediated settlement and compel arbitration pursuant to its terms because inclusion of the arbitration provision in the settlement was "consistent solely with an intention on the part of the parties for the settlement terms document to be enforceable or binding," thereby making the settlement admissible based on a statutory exception to inadmissibility where an "agreement provides that it is enforceable or binding or words to that effect."
Mangled Roommate Mediation (humor video)
Brittni and McKay seek help from a roommate mediator, a somewhat directive mediator that, ultimately, has a solution for all.
The EU Museum Mediators Project (video)
Eva-Kaia Vabamäe reflects on her experience as a "Museum Mediators" course participant. Afterwards, the European dimensions and challenges arise in the difficult translation of the term "Museum Mediation" to Estonian.
James Coben Mediation Case Law Video: Authority to Settle
In Fivecoat v. Publix Super Markets, Inc., the appellate court reversed the trial court's order enforcing mediated workers' compensation settlement, where the claimant's attorney did not have clear and unequivocal authority to settle on claimant's behalf.
James Coben Mediation Case Law Video: Handwritten Agreement
In Heaven & Earth, Inc. v. Wyman Properties Limited Partnership, the appellate court enforced a handwritten mediated settlement of lease extension by night club against challenge that parties' failure to reach full agreement on limitations and notice requirements for sound checks was a missing essential element that precluded enforcement.
Gabriel Cheong, Esq. Family Basics and Divorce Mediation - Video
Divorce and Family Mediation Basics Video. This is a question and answer video that tries to answer all of the basic divorce questions.
Workplace Conflict Training - Video
This workplace mediation training video demonstrates the mediation process and conflict resolution steps to resolve disputes in the workplace.
United Nations ZZZZZ UN Guide for Effective Mediation - Video
With armed conflicts trending upward again and proving increasingly complex, the challenges are also mounting for mediators working to resolve them through negotiations. Newly developed guidance from the United Nations can help them to succeed, providing practical advice for navigating mediation processes effectively. This video describes the 8 UN fundamental guidelines.
Leo Hura Mediation in Disability Cases - Video
This video by Leo Hura shows a parent with a disabled child. She finds herself in a dispute with her school, but through the mediation process she reaches agreement with school regarding her disabled child in a culinary program.
Guhan Subramanian PON Setting the Stage - Video
Professor Guhan Subramanian has created a video for Harvard's Program on Negotiation called Setting the Stage.
Mediation in Action - Video
A workplace dispute between two colleagues has created an issue which is affecting their colleagues and the business. This video shows a real example interviewing the owner, both employees, and their mediator. They reflect on the process and how mediating has changed their business.
Michelle LeBaron Exemplary Leadership: How Dispute Resolution Professionals Change Cultures - video and materials
In this address, Professor LeBaron explores how special education dispute resolution professionals can contribute to educational cultures of inclusion and creativity.
Bernard Mayer Staying with Conflict: The Challenge of Engagement in the Face of Enduring Disputes - video and materials
In his keynote address, Professor Mayer explores some of the characteristics and dilemmas of enduring conflict and ways that conflict resolvers can shift the narrative from one of prevention, management, and resolution to one of anticipation, support and engagement.
Michael Moffitt The Four Ways to Assure Mediator Quality (and why none of them work) - video and materials
What, if anything, reasonably provides mediation consumers with confidence about the quality of mediators’ services?
Diana Mercer 5 Sources of Conflict - Video
The 5 Sources of Conflict. This is an excerpt from a 25-hour basic family mediation training that is offered in the Los Angeles area by Diana Mercer.
Tim Hedeen Ensuring Self-Determination Throughout Mediation: Ethical and Effective Practices in Screening Cases, Preparing Clients, and Avoiding Coercion - video and materials
Disputants and mediators together determine a mediation’s success, sometimes only in retrospect. This interactive workshop explored opportunities prior to and during a session, when the mediator may support-even enhance-parties' abilities to make the most of their mediation experience.
Gregorio Billikopf Reducing Defensiveness - Video
This presentation introduces four specific steps for effectively transforming even the most provocative personal attacks into something constructive. Listeners may wish to also read Chapter 4 of Party-Directed Mediation, Interpersonal Negotiation Skills. April 2012, Duration: about 10 minutes plus homework.
Dr. Ellie Izzo Collaborative Divorce Explained - Video
Dr. Ellie Izzo, an expert in the field, explains the details and benefits to a Collaborative Divorce. She discusses how Tiger Woods decides to put his children first in an amicable divorce.
Jay Welsh The Secret World of Mediation (humor video)
The team at JAMS has finally been able to videotape a mediation to present the mediation process. This video aims to increase transparency of the process and to help clients understand how hard mediators work for them. JAMS promises that this is a real mediation and that all of the participants have agreed to allow this video to be public.
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