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Robert Benjamin

John Lewis Speech and Interview

(4/01/20) Robert Benjamin
From April 2006: Video of Congressman John Lewis, long-time Georgia representative and national civil rights leader, receiving the ABA Dispute Resolution Section's Lifetime Achievement Award at the Section's annual meeting in Atlanta. See both John Lewis' powerful presentation and's following interview.
Constance Ahrons

Old Dissolution Model Was Damaging

(4/01/20) Constance Ahrons
Constance Ahrons discusses the pre-joint-cutody model for the relationship between Ex-spouses. The cultural norm was to have no relationship, because that meant that the ex-spouses where hanging on.
Clare Fowler

Introducing Clients to Zoom Videoconferencing

(3/31/20) Clare Fowler
This video can be sent to clients who will be meeting online, familiarizing them with the process, and discussing confidentiality concerns.
L. Randolph Lowry

Negotiation is Replacing Litigation

(3/30/20) L. Randolph Lowry
Randy Lowry discusses how some have been resistant to mediation education, but how it has been successful in changing legal processes and preventing litigation.
Clare Fowler

Setting Up a New Zoom Account for Mediators

(3/29/20) Clare Fowler
This video discusses Zoom settings for mediators, designed to establish rapport and confidentiality.
Sid Lezak

Early Views of Field

(3/25/20) Sid Lezak
Sid Lezak talks about how he viewed the field when he first started out. It was like a 'religion' for him and any opposition or criticism made him even more dedicated to the practice and advocacy of mediation.

Crash Course in Remote Management - Video

(3/20/20) Cate Huston, Nicole Sanchez
This is a video designed to help managers resolve conflicts and support employees while working remotely.
Sue Bronson

Reflective Practice: In Their Voices Video Conversation Project - Interview with Sue Bronson

(3/20/20) Sue Bronson
Mediator Sue Bronson doesn't rest upon the familiar, but takes what she knows and applies it in new innovative ways. In this 44 minute video, Sue and Michael Lang discuss screening techniques.

Laila and Tara Ollapally Interview - Mediation in India

(3/15/20) Laila Ollapally, Tara Ollapally
This is an interview with Laila and Tara Ollapally discussing the history and present state of mediation in India, and what opportunities they see over the next 10 years.
Kenneth Cloke

Interview with Ken Cloke

(3/10/20) Kenneth Cloke
This is a new interview of mediation leader and author Ken Cloke by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Howard Herman

Reflective Practice: In Their Voices Video Conversation Project - Interview with Howard Herman

(3/09/20) Howard Herman
Howard Herman and Michael Lang discuss the benefits of reflective practice and its impact on the quality of mediation practice.
Howard Gadlin

Interview with Howard Gadlin

(3/05/20) Howard Gadlin
This is a new interview of Howard Gadlin, long-time leading Ombudsman at UCLA and the National Institute of Health (NIH), by Robert Benjamin as part of Mediate's video series "The Future of Mediation and Negotiation in Our Culture, Politics and Society."
Michael Lang

Reflective Practice: In Their Voices Video Conversation Project

(3/03/20) Michael Lang
As I wrote "The Guide to Reflective Practice in Conflict Resolution," I wondered whether I could include the voices and perspectives of others — not simply through quotations and citations.  I wanted more depth and detail. The result is this "In Their Voices Video Conversation Project."
Tammy Lenski

Reflective Practice: In Their Voices Video Conversation Project - Interview with Tammy Lenski

(3/03/20) Tammy Lenski
From her articles and blogs, Mediator Tammy Lenski is well-known throughout the mediation community. In this 1 hour video, Tammy and Michael Lang discuss excellence in practice and how to become a great mediator.
Stephen Kotev

Stephen Kotev Interview - The Importance of Safety

(3/01/20) Stephen Kotev
This is an interview with Stephen Kotev by Clare Fowler discussing strategies for safety in mediation.
Bruce Edwards

Interview with Bruce Edwards - The Future of Mediation and Mediation in India

(3/01/20) Bruce Edwards
This is a new interview of Bruce Edwards by's Managing Editor, Dr. Clare Fowler. Mr. Edwards discusses the growth in the field of mediation generally and the growth of mediation in India specifically.
Teresa Wakeen

Being Neutral is a Myth

(3/01/20) Teresa Wakeen
Terry Wakeen explains that she believes being neutral is a myth. She still upholds her ethical duty, however, to not force her opinions and judgments on the parties.
Nina Meierding

Interview with Nina Meierding

(2/25/20) Nina Meierding
New interview with Nina Meierding by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Charlie Young

Charlie Young Interview - Mediation in Schools and Prisons

(2/21/20) Charlie Young
This is an interview with Charlie Young by Clare Fowler discussing how mediation principles can be applied in schools and prisons.
Frank Sander

Challenges of Institutionalizing Mediation

(2/15/20) Frank Sander
Frank Sander talks about the challenges institutionalization presents: trying to build on what's good without impairing the quality of the practice, becoming part of the court system without courts taking over mediation.
Chip Rose

The Perfect Mediation (humor video)

(2/10/20) Chip Rose
The Perfect Mediation is a 4 minute video showing how easy mediation can sometimes be. Be sure to to check out all of our continuing education offerings at University.
John Paul Lederach

Authenticity in Relationships Increases Chance of Peace-Building

(2/05/20) John Paul Lederach
John Paul Lederach speaks of the importance of authenticity when building relationships with parties. In his book, he poses a challenge to those who respond "we don't have a voice" in answering the question of why the peace process has been inauthentic.
L. Randolph Lowry

Views on Future of Mediation

(2/01/20) L. Randolph Lowry
Randy Lowry speaks of the developments in the mediation field he foresees: more educational programs in schools, more institutions, more agencies practicing mediation, growth of programs, program expansion at Pepperdine, contribution to medical field.

Mediation Training Academy (humor video)

(2/01/20) Chip Rose, Donald T. Saposnek
This tongue in cheek video shows two instructors at "The Mediation Academy" discussing mediation fee arrangements and 12 steps to avoid mediator emotional co-dependency. Be sure to to check out all of our continuing education offerings at University.

Resolve-O-Matic (humor video)

(2/01/20) Chip Rose, Donald T. Saposnek
Join Chip Rose and Don Saposnek for their tongue-in-check infomercial for Resolve-O-Matic. Hear about all of the many benefits and how Resolve-O-Matic will change your life for the better.
Marvin E. Johnson

When a Moment of Genius Struck

(1/30/20) Marvin E. Johnson
Marvin Johnson talks about a specific case he was asked to mediate - he was able to settle when others felt it was an impossibility. From the outcome, he felt a "moment of genius".
David A. Hoffman

Background: Family and Religious Influences

(1/25/20) David A. Hoffman
David Hoffman describes how his family background contributed to his social values and his tendency to be conflict avoidant.
Howard Gadlin

Ombudsman vs. Mediator

(1/20/20) Howard Gadlin
Howard Gadlin discusses the difference between a mediator's role and an ombudsman's role. Ombudsman uses mediation as a tool, but their role is to assist a group of people within an organization to identify the organization's policies and regulations that are causing internal conflict, then make recommendations.
Clarence Cramer

Ability to Mediate Cases Involving Domestic Violence

(1/15/20) Clarence Cramer
Clarence Cramer shares his disagreement with those who say that domestic violence cases cannot be mediated.
Leonard Riskin

Changing Lawyers' Understanding of Resolving Disputes

(1/10/20) Leonard Riskin
Leonard Riskin saw certain unahappiness in law schools that he linked to the adversarial process of settling disputes. Instead of a win-lose scenario, he attempted to help lawyers see and use mediation as a way to open their minds to a more positive process that would satisfy parties' underlying interests and needs.
Nina Meierding

Mediators Biases

(1/01/20) Nina Meierding
Nina Meierding discusses the evolving state of bias in mediating. She emphasizes the importance of the mediator being aware of his/her own biases and gives examples of her own biases in divorce cases.
Chip Rose

Objective of Mediation

(1/01/20) Chip Rose
Chip Rose's perspective is that the objective of mediation is to assist parties in being collaborative, using a client-centered approach. Attorney mediators coming into the field might have a different objective.
Stephen Erickson

How Mediation Started, How it's Different

(12/24/19) Stephen Erickson
Stephen Erickson shares his view on how mediation came about and its benefits compared to the adversarial process.
Richard Salem

Mediating the Skokie-Nazi Conflict

(12/20/19) Richard Salem
Richard Salem briefly discusses mediating the Skokie-Nazi conflict through the organization CRS (Community Relations Service).
Chris Moore

Multi-partiality: An Effective Position for Mediators in Resolving Disputes

(12/15/19) Chris Moore
Chris Moore explains partiality, neutrality and multi-partiality, the latter being the goal of a mediator's position. He explains multi-partiality within contexts of spousal abuse mediation and exploitation within a third world country.

Building Breakthroughs: Video Interview with Louise Phipps Senft

(12/12/19) Natalie J. Armstrong, Louise Phipps Senft
By creating a space for change, Louise helps people get back on track so they can work more successfully with their advisors.
Howard Bellman

What Success is in Mediation

(12/10/19) Howard Bellman
Howard Bellman describes what he does to be successful in resolving a dispute. He uses the term "(doing) just enough" to end in a settlement.
Bill Lincoln

First Mediation was Riot in Rochester

(12/05/19) Bill Lincoln
Bill Lincoln describes his effectiveness in his first mediation experience, helping to quell a riot in Rochester.
Margaret Shaw

Moments of Genius

(12/01/19) Margaret Shaw
Margaret Shaw describes what is happening in a mediation when she feels "in the groove" of mediating. For her, this feeling comes from feeling connected with clients, having a deep understanding of what the issue is, being aware and knowing intuitively where to go next.
Marvin E. Johnson

Relative Lack of Minorities in Field

(11/30/19) Marvin E. Johnson
Marvin Johnson speaks to why he believes there is a lack of people of color in the mediation profession. He claims much of it has to do with organizations not being welcoming.
Howard Gadlin

Mediation as a Force for Social Change

(11/25/19) Howard Gadlin
Howard Gadlin discusses his view of the mediation field early on. He felt that his interest in activist issues went along with the field, by using it as a force for social change, addressing questions of justice, and making democracy more meaningful and participatory.
Frank Sander

Should Court Mediators Be Lawyers?

(11/20/19) Frank Sander
Frank Sander discusses how ironically, there has been an ongoing battle within the court system of whether or not mediators need to be lawyers to practice within the courts. Sander voted they didn't need to be lawyers, which was the majority opinion.

What a Himalayan Adventure Taught Me About Connection and Dialogue

(11/15/19) Henry Yamposky
Join Henry as he shares his Himalayan motorcycle adventure through pictures and video as well as what he learned about identity, connection, and dialogue.
Peter Adler

Interview with Peter Adler

(11/01/19) Peter Adler
This is a new interview with public policy mediation leader Peter Adler by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
John Helie

John Helie: Awarding His Legacy

(11/01/19) John Helie
Colin Rule introduces John Helie at an awards luncheon. John Helie then accepts the award and discusses the dispute resolution field.
Peter Adler

The Risks of the Increase in Mediation Specializations

(11/01/19) Peter Adler
Peter Adler speaks of the negatives that come with the increase of specializations in the mediation field; mediation will become more rigid, rule-bound, and will develop professional castes and classes.
James Coben

Initial Attraction to Mediation

(11/01/19) James Coben
James Coben describes his initial attraction to mediation which he saw as a much more rational and effective system of solving problems rather than attempting to solve them through the court.
Michael Lang

Ideal Qualities of an Effective Mediator

(10/10/19) Michael Lang
Michael Lang describes some of the qualities a mediator should possess: self-awareness, knowledge of theories and literature, and continual self-education.
John Helie

John Helie: ACR Award and Words of Wisdom

(10/05/19) John Helie
John Helie receives the ACR Mary Parker Follett award. The introduction discusses the history of the mediation field and the part that John Helie played. In his acceptance speech, John shares his wisdom with those just entering the field and those who are long-term mediators.
Peter Adler

Developing Intuition in Mediation

(10/01/19) Peter Adler
Peter Adler describes the art of mediation and how it takes a development of intuition to recognize what a mediator should say and when he/she should say it in a mediation session.
Chip Rose

Mediation as Performance Art

(10/01/19) Chip Rose
Chip Rose describes the art of mediation and how mediators can use different styles to increase their effectiveness.
Chip Rose

Attraction to Client Self-Determination

(10/01/19) Chip Rose
Chip Rose discusses his inspiration for starting out in mediation; the process allowed people to have control of their lives.
Donald T. Saposnek

Moments of Genius

(9/30/19) Donald T. Saposnek
Donald Saposnek details the moments when he feels the most effective and competent while mediating. He uses the basketball analogy of being 'in the zone' by strategic maneuvering.
Howard Bellman

Mediating With Intuition

(9/25/19) Howard Bellman
Howard Bellman talks about mediating in stressful circumstances where politics, personality, and/or emotions are high. Gifted mediators combine talent and training to be able to handle those situations in an intuitive way.
Marvin E. Johnson

Awareness of Unaddressed Race/Ethnic Issues in Field

(9/20/19) Marvin E. Johnson
Marvin Johnson describes what he has tried to do to increase awareness about race and minorities in the field: hold workshops, talk about his experiences, and write about it.
John Lande

Interview with John Lande

(9/10/19) John Lande
This is an interview with John Lande, a leading academic in the fields of law and mediation, by Robert Benjamin as part of Mediate's "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Mint TV

Mediation Gains Popularity in India (video)

(9/10/19) Mint TV
This excellent news report from India shows the new Delhi Mediation Center. Unfortunately, it seems that the sign above the door inadvertently says "Meditation Room." Oops!
Anthony Jackson

Seasoned Mediator Interview - Anthony Jackson

(9/09/19) Anthony Jackson
Advanced mediator discusses interpersonal communication in this Toastmasters interview.
Sid Lezak

The Perfect Mediator

(9/01/19) Sid Lezak
Sid Lezak talks about how the 'perfect mediator' does not have a fixed number of certain attributes or a certain style. Rather, it is someone who is flexible, who can adjust their problem-solving style to the challenges that are presented.
Marilyn McKnight

Beginnings of Divorce Mediation

(9/01/19) Marilyn McKnight
Marilyn McKnight discusses the history and beginning of the divorce mediation field.
Bill Lincoln

Mediating Desegregation Dispute

(9/01/19) Bill Lincoln
Bill Lincoln describes a case he mediated where various ethnic groups called for his leadership in mediating disputes surrounding desegregation in schools.
Leonard Riskin

Leonard Riskin: Importance of Self-Awareness

(8/30/19) Leonard Riskin
Leonard Riskin discusses mediating with mindfulness. He emphasizes the importance of the mediator being aware of his/her thoughts, emotions, and sensations that may arise which can affect the mediation.
Andrew Schepard

Andrew Schepard: Challenges Within Family Mediation

(8/25/19) Andrew Schepard
Andrew Schepard discusses challenges within family mediation: domestic violence, cultural differences and parties' expectations of the mediator, and a need to pre-screen violent parents.
Larry Fong

Cognitive Approach Includes Reducing High Emotions

(8/20/19) Larry Fong
Larry Fong explains his cognitive approach of reducing high conflict or highly emotional clients in a dispute so they can be better decision makers.
Carl Schneider

The Power of Apology

(8/10/19) Carl Schneider
Carl Schneider speaks of the significance of apology and its power to heal damaged relationships by acknowledgement and taking responsibility.
Andrea Schneider

Andrea Schneider Interview - The Future of Mediation and Negotiation in Our Culture, Politics and Society

(8/07/19) Andrea Schneider
This is an interview with Andrea Schneider by Robert Benjamin discussing negotiative strategies.
Peter Robinson

Legal Process of Arbitration vs. Mediation

(8/05/19) Peter Robinson
Peter Robinson discusses differences between legal arbitration and mediation - mediation being the more effective process.
Zena Zumeta

Spiritual Side to Mediation

(8/01/19) Zena Zumeta
Zena Zumeta speaks to the spiritual dimension of the work she does - how helping people learn how to respectfully and effectively be a part their workplace and family is a sacred task.
Michelle LeBaron

Diversifying the Mediation Profession

(8/01/19) Michelle LeBaron
Michelle LeBaron describes how professionals currently in the mediation field might develop new processes of working with more different populations to build on the diversity of practitioners.
Juliana Birkhoff

Mediation is a Field

(7/31/19) Juliana Birkhoff
Juliana Birkhoff explains how her dissertation demonstrates mediation is in fact a field and that what is uniting among experienced mediators is the concept of power.
Howard Bellman

Mediators Use Instinct

(7/15/19) Howard Bellman
Howard Bellman talks about how little training and literature there was about mediation and being trained by senior mediators who used their instinct, which led him to mediate by instinct.
Frank Sander

The Three Phases of Alternative Dispute Resolution

(7/10/19) Frank Sander
Frank Sander speaks of three phases he's noticed in ADR: the Pound Conference followed by ten years of experimentation. The next ten years was the incorporation and practice in law schools and court systems as well as discovering the weaknesses of the practice. The last ten years have been the institutionalization of the field.
Ann Gosline

Ann Gosline Interview: The Future of Mediation and Negotiation in Our Culture, Politics and Society

(7/01/19) Ann Gosline
The wider Influence of mediation and negotiative thinking beyond practice.
Jay Folberg

Institutionalization Brings Loss of Vitality

(6/25/19) Jay Folberg
Jay Folberg discusses that with institutionalization, the field is becoming more focused on practicing a profession and trying to become more lucrative instead of how it was - a more creative social movement.
Sid Lezak

Influential Childhood Experiences

(6/20/19) Sid Lezak
Sid Lezak relates some of his early childhood experiences in Chicago that he believes may have lended to his interest in accommodating others, negotiating, and 'getting along'.
Susan Yates

Interview with Susan Yates: The Future of Mediation and Negotiation in Our Culture, Politics and Society

(6/19/19) Susan Yates
Managing A Force of Nature: ODR and Dispute Resolution Systems Design Standards and Practice: An interview with Susan Yates by Robert Benjamin.
Stephen Erickson

Passion Needed to Mediate

(6/01/19) Stephen Erickson
Stephen Erickson emphasizes that mediators must have passion in order to continue the difficult task of peacemaking.
Doug Yarn

New Interview with Douglas Yarn: The Future of Mediation and Negotiation in Our Culture, Politics and Society

(5/28/19) Doug Yarn
This is a new interview with Doug Yarn, a leading academic in the fields of racial injustice and dispute resolution, by Robert Benjamin as part of Mediate's "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Nancy Welsh

Interview with Nancy Welsh: The Future of Mediation and Negotiation in Our Culture, Politics and Society

(5/26/19) Nancy Welsh
This is an interview with Nancy Welsh, a leading academic in the fields of law and mediation, by Robert Benjamin as part of Mediate's "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Albie Davis

Mediating With Bullies

(5/25/19) Albie Davis
Albie Davis explains that she is okay with mediating with bullies and describes different types of bullies.
Colin Rule

Colin Rule: MegaTrends in Technology

(4/30/19) Colin Rule
Colin Rule, directory of dispute resolution for eBay and PayPal, speaks on megatrends in dispute resolution technology at the Keystone Conference
David Smith

Interview with David J. Smith - The Future of Mediation - Starting a Career

(4/18/19) David Smith
This is an interview by Managing Editor, Dr. Clare Fowler, with David J. Smith, author of Peace Jobs: A Student’s Guide to Starting a Career Working for Peace, on career opportunities for those wanting to break into the dispute resolution field.
Joshua N. Weiss

Dr. Joshua Weiss shares his TED talk on The Wired Negotiator

(4/08/19) Joshua N. Weiss
Dr. Joshua Weiss shares his TED talk on The Wired Negotiator.
Peter Salem

New Interview with Peter Salem - The Future of Mediation and Negotiation in Our Culture, Politics and Society

(3/07/19) Peter Salem
This is a new interview of Peter Salem, long-time Executive Director of the Association of Family and Conciliation Courts (AFCC), by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Jim Melamed

New Interview Series: "The Future of Mediation and Negotiation in Our Culture, Politics and Society"

(1/09/19) Jim Melamed is proud to announce our new video Interview Series: “The Future of Mediation and Negotiation in Our Culture, Politics and Society.” Robert Benjamin, Senior Editor, is lead interviewer for our new interview series.
Dan Berstein

How to Talk About Mental Health Without Offending Everyone - TEDx

(8/11/17) Dan Berstein
Mediator Dan Berstein shares his journey to being open with his bipolar disorder, and how conflict resolution skills can help us overcome barriers to having conversations about mental health. In this profound story, learn how to get past the assumptions, paternalism, and stigma to make room for the other person's story and connect.

Conflict: The Unexpected Gift - Video

(4/15/17) Jack Hamilton, Elisabeth Seaman
This is an interview of my business partner, Jack Hamilton and me, about mediation, conflict resolution and our book, Conflict - The Unexpected Gift.
Steve Vondran

Vondran Tips for Mediation Success - Video

(4/09/17) Steve Vondran
Mediation provides parties (Plaintiff and a Defendant) with an excellent chance to settle their case. But you do not want to blow it and you want to make sure you are properly prepared to handle the case.
Nina Meierding

Culture & Gender Issues in Negotiation & Mediation (video)

(7/27/16) Nina Meierding
This is a video sample from Nina Meierding's seven-hour online course on Culture & Gender Issues in Negotiation & Mediation.
John Paul Lederach

Convincing Violent Groups to be Non-Violent - Video

(7/22/16) John Paul Lederach
John Paul Lederach describes discussing alternatives to violent conflict with groups who felt powerless and that violence was their only avenue of action. One method he uses is to ask them what violence has achieved historically.
Richard Peachey

Counting the Cost of Conflict - Video

(3/29/16) Richard Peachey
This video produced by CMP Resolutions quickly describes a sample grievance process.

Limits of Conversational Structure - Video

(3/09/16) Jeff Conklin
This 4 minute semi-animation by Jeff Conklin illustrates why sequential conversational structure is inadequate for complex issues.

How to Be a Great Facilitator

Have you ever watched a good facilitator? They make it look easy , but its not as easy as you might think. Good facilitators are expert at stimulating discussion, generating ideas and producing outcomes. This video provides a few solid tips starting with preparation. Video by Karen Friedman.

Group Facilitation Workshop Facilitation & Facilitation Training

Meeting Facilitation & Group Facilitation is an effective video with good facilitation skills & facilitation training. Michael Tipper shares tips for facilitating meetings & workshops.

High Conflict Child Custody: Mediation And Settlement

In this video I discuss the dynamics and the psychology of settlement. This is one of the first challenges I faced in my child custody dispute and it really blindsided me.

Conflict Management in the Workplace

Unresolved conflict in the workplace draws significant amount of time and energy away from the task at hand. It can negatively impact employees, customers and friends and family members. This webinar will help you identify and manage conflict as an opportunity to improve and innovate and not stagnate personally and professionally.

Conflict Resolution In The Workplace - Video

Does your team embrace conflict as a way to "iron out" differences and come to a great solution or do they stick their heads in the sand and hope everything will just go away? Video by the Omnia Group.
Stanford School of Business

Stanford How to Negotiate - Video

(2/29/16) Stanford School of Business
This is an instructional video produced by the Stanford School of Business. It covers the process of negotiation by Joel Peterson.
Robert Benjamin

Video Presentation: Game Playing in Negotiation and Mediation - Machiavelli’s Place At the Table

(12/12/15) Robert Benjamin
While often dismissed as disingenuous, irrational, or “Machiavellian,” game playing strategies and devices are a natural and necessary part of the negotiation and mediation of difficult issues and controversies.
Stacy Roberts

5 Tips to Prepare for Mediation

(3/01/15) Stacy Roberts
Utah mediator Stacy Roberts shares her suggestions on how to prepare for the best possible mediation experience. Enjoy this video.
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