This article describes the benefits I see from taking Collaborative training.
(11/09/15)William Levine, Chouteau Levine
These authors assert that most of the traditional values and styles that guide divorce mediation are still applicable.
In order to be effective, trainee mediators need to unlearn much of what they think they already know.
A lot of people cringe when they even hear the word “conflict”, especially at their workplaces. But the truth is, conflict is a natural part of human interactions, and it won’t go away even if you close your eyes and wish really hard!
Michael Lang describes an account where he was teaching reflective practice, a practice that enables mediators to be more aware of their own methods and why they are using them.
I love the cookbook that Andrea and 1001 chefs wrote, Cooking Up a Deal: Negotiation Recipes for Success. It’s a wonderfully short and fun piece to assign for the last day of class.
When I’m mediating, coaching, or training, there are moments I want to illustrate why resistance builds up. There are moments I want to help someone understand in a quick and visceral way that pushing their agenda relentlessly is contributing to getting things good and stuck.
Reports on what lawyers should know, including the MacCrate Report and Educating Lawyers, regularly list problem-solving, negotiation, and dispute resolution as skills that lawyers should have. Best Practices for Legal Education called for law schools to educate students in problem-solving and in practical wisdom, in order to solve clients’ problems effectively and responsibly.
The Health Board South Wales asked us to train their Serious Incident Investigators. Although we know investigating inside and out, this was a new context for us that involved a lot of research and adapting to their needs. And it paid off!
The New York Peace Institute recently conducted a mediation training for the NYPD. They have kindly shared how the training went, tips and tricks for training, and some insights into the cross-over between police and mediation.
(12/17/14)Donald T. Saposnek
The current complexity of our problems, at least in the U.S., is close to the point of overwhelm; for the individuals involved, for the governments that rule them, for the courts that adjudicate them, for the economic systems that support them, and because of the corrupted values that guide them.
This short article presents a technique that the author calls a "Miss Marple Moment." Through the use of parallel stories, a neutral may address attribution and perceived negative intentions, and assist participants in seeing their situation in a different light and help them reflect on their contributions to the conflict. Hopefully, it is a fun read, just like an Agatha Christie book.
I’ve always been intrigued about what it’s like to be someone else. We’re so isolated in our own thoughts and feelings, we only see the surface of each other. And it’s scary to be genuine with other people; there are so many social constructions that formalise how we talk to each other and I find those exhausting and limiting, and often meaningless. So what I love about mediation is that when you’re mediating you’re actually in a space where people are really working hard to not collude with those social constructions.
The answer to your conflicts does not lie in yet another conflict resolution skills workshop to add to all that you’ve taken before (skills training may be worthwhile but there comes a point when more is not better).
Prof. Kim Lovegrove and distinguished lawyers look at Mediation as a dispute resolution process, its advantages, and disadvantages.
Demand for ‘soft skills’ training to prevent conflict is growing, and our clients have increasingly been asking for alternatives to classroom training that will effect behaviour change in a more cost-effective and less time-consuming way. We developed our latest e-learning package, The Courage to Manage: having essential conversations at work, in response.
Most mediation training sessions in the United States usually end somberly with handshakes, the exchange of business cards and perhaps a last bite of the refreshments that have been laid out for snacks during the day. Not so with the energetic group of mediators and facilitators who completed the third and final leg of training of the Athens Migration Dialogue Project in Athens, Greece.
Developing a career as an arbitrator or mediator can be very challenging. Before you consider moving into the field it is important that you talk to those arbitrators and mediators who have done it successfully. Over the years I have had the opportunity to take their counsel. The following are some of the best of their many tips regarding how to develop and sustain an ADR career.
Internationally prominent trainer Nina Meierding shares with her class how to be culturally sensitive during mediation with non-verbal cues.
Learning the structure is the most straightforward bit and the one many clients thinks means the job’s done – they now have mediators on site. But the other ingredients are an ongoing process of life-long learning. Trainees make huge progress during our mediation course but the real learning begins when putting the skills into practice.
Courts in the UK impose cost sanctions on parties who unreasonably refuse or fail to mediate. In the US, mediation is more firmly embedded in the litigation process, the courts applying varying degrees of coercion to encourage the parties to participate in mediation. In some US states, disputes that fall in a certain category have to be mediated before being litigated. In other states, judges have the discretion to order the parties to mediate. The goal of the UK and US approaches is the same: the optimal use of mediation by litigants and less reliance on adjudication.
(3/07/14)Carole Houk, Deborah Katz
Many organizations have embraced alternative dispute resolution. Yet, they continue to search for more comprehensive approaches that help them not only to resolve conflicts that have escalated into disputes but also to manage risk, manage relationships and manage their bottom line. Is the answer to this search integrated conflict management systems (ICMS)?
Larry Susskind discusses his thought process for examining what an advanced mediation class should include. He examines what the basics of a basic mediation class should cover, and what he thinks an advanced class should cover.
The TCM Group workplace mediation video. TCM is a UK group designed to Train, Consult, and Mediate.
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I remember the first time I succeeded in a mediation. I was a newbie mediator, just barely out of my studies and on my own. A university dean I knew from my own days as a college dean hired me to mediate a nagging workplace conflict involving eight women in the same office.