Training Section


Training Articles


Amy Sereday

Disability, Conflict, and Adaptive Thinking

(1/22/19)Amy Sereday

As a conflict resolution practitioner, one of my goals is to change the way people see conflict.

Lorraine Segal

The Ripple Effect of Good Conflict Skills

(1/03/19)Lorraine Segal

When one person gets better conflict skills, the whole organization can shift.

Bruce Edwards

Mediation Skills for the Indian Audience

(12/29/18)Bruce Edwards

Mediation Skills for the Indian Audience

Ronald S. Kraybill

New Trainers Guides

(12/28/18)Ronald S. Kraybill

Every person, every organization, and every community faces conflict throughout the life cycle. These guides are designed to help everyone.

Supreme Court of India - Mediation Training Manual

(12/28/18)Supreme Court of India

Mediation has emerged as a fast growing disputes redressal mechanism. The Supreme Court of India has constituted Mediation and Conciliation Project Committee (MCPC) to oversee the effective implementation of Mediation and Conciliation in the country.

Ronald S. Kraybill

Thomas-Kilmann, Hammer’s ICSI, or Style Matters?

(12/14/18)Ronald S. Kraybill

Trainers considering use of Style Matters as a conflict style inventory should be aware of two other options as well, the Thomas-Kilmann Conflict Mode Instrument and the Hammer Intercultural Conflict Style Inventory.

Bruce Edwards

Mediation Certification: The Sparrow and the Peacock

(12/07/18)Bruce Edwards

Having taught mediation skills for over twenty-five years and, more recently, having developed an online mediation training curriculum, it’s only natural that I stand as a zealous proponent of mediation training.

Lorraine Segal

Good Work Meetings Promote Harmony, Lessen Conflict

(11/16/18)Lorraine Segal

How can well run meetings reduce conflict and promote harmony at work?

Jeff Thompson

7 Traits of the Modern Sociopath and Psychopath

(11/12/18)Jeff Thompson

You hope to never negotiate or engage a subject with anti-social personality disorder but if you do, you better know about their common traits and symptoms.

Phyllis Pollack

Ethical Fading

(10/19/18)Phyllis Pollack

Typically, before I discuss the topic of mediation ethics with my students, I delve into the topic of “negotiation ethics” in general.

John Lande

Reality-Testing Questions for Real Life and Simulations – and Ideas for Stone Soup Assignments

(9/28/18)John Lande

Litigation offers many potential benefits. It can help people solve difficult problems, make relationships and institutions function properly, and promote justice.

John Wade

Evaluative Mediation---Curriculum modules

(8/24/18)John Wade

This article discusses topics that often come up in Evaluative Mediation trainings: A selected number can be included in a course on evaluative mediation, and exercises used to assist “learning” of those topics.

Ronald S. Kraybill

Conflict Styles: Digital vs Paper

(8/15/18)Ronald S. Kraybill

In training with the Thomas Kilmann or my Style Matters conflict style inventories, you have an option to use either a paper or online version. I used to be ambivalent about this choice, but no more.

Larry Gaughan

Spiritual Journeys in a Material World: Thoughts about Spirituality for Divorce Professionals

(7/20/18)Larry Gaughan

This article discusses the spiritual struggle that many of our clients are facing and our role to support them and understand their concerns as they go through divorces and other difficult conflicts.

Jacqueline Burnett-Brown

When Teachers, Parents, and Students are Victims of Stockholm Syndrome

(7/13/18)Jacqueline Burnett-Brown

Teachers need the support of parents and the community in the districts in which they teach.

Lorraine Segal

Bullied or Mobbed? The Dangerous Search for Vindication

(6/22/18)Lorraine Segal

In the 9 years since I left my own toxic workplace, I’ve coached and consulted with people in all stages of being bullying or mobbed (bullied by a group).

John Ford

How Teams Can Work Together Despite Opposing Views

(4/27/18)John Ford

While most of us forge friendships with like-minded people who affirm our strongly held beliefs, we don’t choose our colleagues.

Jen Reynolds

Backhanded Compliments

(4/20/18)Jen Reynolds

Those of us who teach negotiation often focus on building rapport and being attentive to relational dynamics.

Dan Simon

More FAQ’s from Mediators

(4/06/18)Dan Simon

Here are typical questions mediators have at mediation trainings.

Michael Aurit

4 Game-Changing Tips to Build Your Divorce Mediation Practice

(2/15/18)Michael Aurit

Whether you are just opening the doors of your divorce mediation practice, or you have been a professional family mediator for many years, considering these 4 Game Changing Tips with potential clients can be game-changers for developing your more successful mediation practice.

Dan Simon

FAQ’s from Mediators

(2/09/18)Dan Simon

I often present to mediators for an hour or so on the transformative approach. These are certain questions that come up regularly.

Sabine Walsh

Educating the Dispute Resolvers of the Future

(2/09/18)Sabine Walsh

The ICC Mediation Competition in Paris, and the growing number of others like it, are contributing to a change in the way disputes are going to be resolved in the future.

Eric Slepak

Do Android Mediators Dream of Electric Agreements?

(2/09/18)Eric Slepak

With the new year being still fresh enough that some of us, and hopefully not just me, continue to write 2017 on their checks, the future is at the forefront of many of our minds.

Maria Simpson

Juries of Their Peers

(2/02/18)Maria Simpson

When I was in fourth grade, a few millennia ago, our teacher established a system so we could settle a lot of our own disputes.

John Lande

Stone Soup: Takeaways from New Hampshire Mediation Training

(1/19/18)John Lande

As part of recent mediation trainings, Susan Yates and I collected survey data and focus-group-like comments from the training participants.

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