Take a moment to read this quote,
“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw
This is a problem that I think we have all had at one time or another.
You ask your wife to pick up Sally after school while she is reading a book.
Or you tell your husband about that big work event that is coming up while he is watching his hockey game .
Lo and behold, Sally doesn’t get picked up and your husband makes plans on the night of your big work event.
“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw
How often do our co-workers, managers, supervisors, spouses, children, parents, friends put forward a message and think that it has been communicated? How often do we do this?
Have you ever gotten in trouble at work because of this? Have you ever been in a fight with your spouse or children because of this?
Take a moment and make sure the person has heard you. Take a moment and listen to the person talking to you.
Sounds easy right?
Yep, it sounds easy, but it’s difficult. Be conscious of what’s happening around you and let the people around you know when they have your attention.
Go Ahead, Be Stupid! Yes, the title is a bit gimmicky but what I am trying to say is 'playing dumb' works in mediation and negotiation. It does not matter...
By Jeff ThompsonInstitute for the Study of Conflict Transformation by Dan SimonThe research on mediation approaches shows a connection between transformative methods and the best outcomes on all levels. (See this article...
By Dan SimonIndisputably Yesterday the AP reported that prosecutors in Nashville, Tennessee “made sterilization of women part of plea negotiations at least four times in the past five years.” The cases all...
By Cynthia Alkon