I recently sent a message on the DRLE listserv about a transition in managing it and the DRLE website from Jim Levin...
By John Lande
Quality mediation courses include communication skills that enable the mediator to more effectively draw out information, which is necessary, if...
By Nancy Neal Yeend
As part of my preparation to teach a class on mediation confidentiality, I reviewed the Uniform Mediation Act with all of its...
By Phyllis Pollack
A sample of over 3,000 phrases for negotiators, mediators, and judges, on more than 400 topics in the book from...
By John Barkai
So often we embark on a difficult communication or react to a conflict situation by trying to discuss it before...
By Cinnie Noble
