Conflict Systems Section


Conflict Systems Articles


Andrea Schneider

ADR & Activism Through Art - Maya Angelou and Frida Kahlo

(4/01/21)Andrea Schneider

This article focuses on creativity and negotiation role models.

Lorraine Segal

The Power of Gratitude

(4/01/21)Lorraine Segal

Why do you think so many people do not feel gratitude? How would you articulate why a simple emotion can be so elusive?

Dakota Murphey

Confidentiality and Protecting Client Data in an Online Environment

(3/26/21)Dakota Murphey

Protecting client confidentiality is critical, not only to protect your business’ reputation but also to adhere to strict legislation around safeguarding data.

Phyllis Pollack

One Year Later: Zoom Fatigue

(3/19/21)Phyllis Pollack

Almost one year ago, life for most of us changed irrevocably: we went from commuting to and from our offices and fighting traffic to commuting between our bedrooms and “home” offices and fighting over internet access.

Colin Rule

Evolution of the Mediation Field: Monthly Conversation Series with Field Leaders

(3/10/21)Colin Rule

As an ongoing Mediate.com Premium Membership benefit, Mediate is now hosting, on a monthly basis, an ongoing series of live online conversations with top mediators and conflict resolvers from around the world.  Here is detailed description of the first 9 live conversations.

LaDawn Whiteside

Certified Eviction Mediators in Montana -- by videoconference and in person

(2/25/21)LaDawn Whiteside, Temple McLean, Chandler Rowling

The effect of COVID 19 is broader than paying for rent. We looked for options.

Frank Burke

Mediating and Resolving COVID-19 Related Contract and Commercial Lease Disputes

(2/11/21)Frank Burke

The COVID-19 pandemic and a series of government shutdown orders have negatively impacted many contracts and commercial leases, either preventing or slowing performance and upending the expectations of contracting parties.

Robin Gise

Effective Virtual Mediation: 10 Lessons After 10 Months

(2/05/21)Robin Gise

On the last day I was physically present in the office in March 2020, I completed a multi-party mediation with two parties appearing by Zoom at the last minute due to health concerns. How things have changed since that meeting.

Jim Melamed

How Can We Best Make and Maintain Quality Mediators?

(1/23/21)Jim Melamed, Forrest (Woody) Mosten

Under the leadership of Forrest (Woody) Mosten, Mediate.com's Online Mediation Training Task Force is tackling a huge issue: "How can the mediation field now and in the future best make and maintain quality mediators?

George Siedel

5 Zoom Lessons for Leaders

(1/08/21)George Siedel

During the pandemic, business leaders can learn from educators about overcoming the communication challenges that video conferencing platforms present.

Christopher Nolland

How To Screw Up a Mediation in our Brave New World

(1/04/21)Christopher Nolland

FUBAR Zoom mediation: A Field Guide for Mediators. FUBAR = Fouled Up Beyond All Recognition

Veronica Cravener

Resolving Legal Battles, One Text Message at a Time

(12/27/20)Veronica Cravener, Jessica Kavinsky

The Franklin County Municipal Court (FCMC), located in Columbus, Ohio offers online, text-message mediation. This article highlights the data from mediations completed entirely online, by text message, in one of FCMC’s mediations programs.

Mary Salisbury

What a Financial Affidavit Won’t Do

(12/07/20)Mary Salisbury

I was recently reminded of the difference in the depth of information and subsequently the analysis that I perform when I do my financial analysis versus what information is provided by clients when they are asked to fill out a Financial Affidavit.

Simon Boehme

Legal Design and Dispute Tech: Before the Conflict

(12/04/20)Simon Boehme

Technology continues to create new conflict, and with that, find new ways to resolve that conflict.

Noah Shaw

Review Analyzes Impact of Conflict and Stress on the Workplace

(10/26/20)Noah Shaw

With the advent of COVID-19, workplace conflict and stress have become front of mind problems for many organizations.

ADR Institute of Canada

Task Force Recommends ODR Platforms to the ADR Institute of Canada

(9/21/20)ADR Institute of Canada

The ADR Institute of Canada (ADRIC) has an Online Dispute Task Force (ODRTF).  The Task Force formed a sub-committee on Platforms.  After evaluating 12 systems, the sub-committee recommends three platforms: CREKODR, Caseload Manager, and the Sport Dispute Resolution Centre of Canada (SDRCC).

Simon Boehme

You Mediate on Zoom. Now What?

(9/14/20)Simon Boehme

ODR is More Than Zoom

Colin Rule

Separating the People from the Problem - Colin Rule and the Rise of Online Dispute Resolution

(7/31/20)Colin Rule

This article from Harvard's "The Practice," shines a light on ODR and its evolution using Colin Rule’s career as a guide. In building ODR systems for the world’s largest online marketplace and for court systems across the country, Rule’s career offers a window through which to observe and understand the larger ODR movement—a movement that is all the more important as the world grapples with the continued impacts of COVID-19.

Frank Sander

Concerns and Optimism for Future

(7/31/20)Frank Sander

Frank Sander reflects on his concerns within the field, which include the tension of quality vs. quantity of the practice, the lack of studies of cost effectiveness, disappointments with the court system fees, and the difficulty of getting more young people/apprentices into the field. However, he's optimistic about the future of mediation.

Emma-May Litchfield

2nd Key-Data: Run the Global Pound Conference (GPC) Series Every 5-7 Years

(7/28/20)Emma-May Litchfield, Danielle Hutchinson

As insights and priorities continue to emerge from the data from the 2016-17 Global Pound Conference, its unique value becomes increasingly apparent.

Margaret Shaw

Hopes for Future of Mediation

(7/27/20)Margaret Shaw

Margaret Shaw talks about what she hopes to see in the future for mediation: that mediation in schools will make a difference; certification regulations will form slowly, so as not to lose the flexibility of the field; that there will be an increased emphasis on collaboration in society.

Pierrick Le Goff

4th Key-Professionalism: Act to Ensure Mediation is Respected as a True Professional Practice

(7/20/20)Pierrick Le Goff

This article discusses the importance of professionalism to ensure that mediation is being taken seriously.

Mediate.com ZZZZZ

Mediate.com Launches MediationExpress Online Mediation Service

(6/30/20)Mediate.com

Mediate.com has launched an affordable and confidential online mediation service for property, eCommerce and workplace disputes. Participants keep full decision-making control and can get started for only $99.

Joseph Stulberg

Successful Mediation Techniques in Complex Disputes

(6/14/20)Joseph Stulberg

Joe Stulberg shares how great mediators he's observed are very analytical and have a sense of pragmatic creativity.

Mediate.com ZZZZZ

Online Dispute Resolution Pioneer Colin Rule Named Mediate.com CEO

(6/13/20)Mediate.com

Mediate.com announced today that Colin Rule has been named President and Chief Executive Officer. Jim Melamed, the company’s co-founder and CEO for 25 years, is now chair of the board and general counsel.

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