Conflict Systems Section


Conflict Systems Articles


The GPC North America Report

(2/11/20) Emma-May Litchfield and Danielle Hutchinson, Resolution Resources, Australia

The International Mediation Institute is delighted to present the GPC North America Report—a comparative analysis and recommendations based on open text questions asked at GPC events in the USA and Canada.

John Paul Lederach

Authenticity in Relationships Increases Chance of Peace-Building

(2/05/20)John Paul Lederach

John Paul Lederach speaks of the importance of authenticity when building relationships with parties. In his book, he poses a challenge to those who respond "we don't have a voice" in answering the question of why the peace process has been inauthentic.

Howard Gadlin

Ombudsman vs. Mediator

(1/20/20)Howard Gadlin

Howard Gadlin discusses the difference between a mediator's role and an ombudsman's role. Ombudsman uses mediation as a tool, but their role is to assist a group of people within an organization to identify the organization's policies and regulations that are causing internal conflict, then make recommendations.

Ranse Howell

The Business of Disputes in Sports: A Chinese Perspective

(12/12/19)Ranse Howell

As part of a broader commitment to expand JAMS’ global footprint, the JAMS International Operations group recently organized an event in Beijing, China.

Comparing Mediation And Lok Adalat: Toward An Integrated Approach To Dispute Resolution In India

(9/20/19)Gregg Relyea, Niranjan J. Bhatt

To resolve litigated disputes, Indian courts are using a variety of modern methods, including mediation, and traditional methods, including Lok Adalat, on a broad scale. Lok Adalat (the "people's court") is derived from the ancient panchayat system of justice, where panchas, village elders, helped people resolve their disputes.

Beth Graham

Pouring a Little Psychological Cold Water on ODR

(9/12/19)Beth Graham

In her scholarly work, Professor Sternlight looks at the potential good and bad aspects of online dispute resolution (“ODR”).

Beth Myers

Mediation’s New Clothes

(8/30/19)Beth Myers

This paper discusses pivotal elements of the 21st Century identity crisis within and about the American mediation industry.

Robert Bergman

Revolutionizing Mediation through Technology

(7/30/19)Robert Bergman

In recent years, as the world has migrated toward a reliance on social networks, the internet of things, and digital transactions, disputes have grown exponentially in terms of number and complexity.

Frank Sander

Interview with Frank Sander

(7/25/19)Frank Sander

This is the complete interview by Robert Benjamin with Harvard Law Professor Frank Sander, founder of the Multi-Door Courthouse movement, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Series.

Alfred Ramos

Mediating Custody in Highly Contested Divorce Cases

(6/27/19)Alfred Ramos

Child custody is often the most contentious aspect of divorce proceedings.

Peter Salem

New Interview with Peter Salem - The Future of Mediation and Negotiation in Our Culture, Politics and Society

(3/07/19)Peter Salem

This is a new interview of Peter Salem, long-time Executive Director of the Association of Family and Conciliation Courts (AFCC), by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.

Tim Hicks

Embodied Conflict - Chapter II. The Neural Encoding Function

(3/02/19)Tim Hicks

Embodied Conflict presents the neural encoding function in layman’s terms, outlining seven key characteristics and exploring their implications for communication, relationship, and conflict resolution.

Tim Hicks

Introduction to Embodied Conflict: the neural roots of conflict and communication

(3/01/19)Tim Hicks

Embodied Conflict presents the neural encoding function in layman’s terms, outlining seven key characteristics and exploring their implications for communication, relationship, and conflict resolution.

Supreme Court of India - Mediation Training Manual

(12/28/18)Supreme Court of India

Mediation has emerged as a fast growing disputes redressal mechanism. The Supreme Court of India has constituted Mediation and Conciliation Project Committee (MCPC) to oversee the effective implementation of Mediation and Conciliation in the country.

Jim Melamed

Online Dispute Resolution (ODR) for Lawyers

(12/21/18)Jim Melamed

This chapter focuses on areas of ODR that are likely to involve attorneys, Attorney involvement in ODR tends to be for more complex and substantial disputes, such as resolving all divorce issues or settling an estate or resolving ongoing business issues. These are areas of “integrative” ODR practice, where there are multiple issues and, commonly, a continuing relationship.

John Lande

Dispute System Design for Facebook

(12/14/18)John Lande

This article discusses dispute system design criteria for the kind of institution that Mr. Zuckerberg suggested.

Jennifer Shack

Findings from an Evaluation of Eight Foreclosure Mediation Programs

(12/07/18)Jennifer Shack

One great benefit of evaluating eight programs with different approaches to resolving the same cases is that it allowed me to uncover program design factors and other variables that promote program success.

Colin Rule

Justice

(9/15/18)Colin Rule

As a non-lawyer who teaches in law schools, I have been brought into the “justice” conversation many times. I am asked: How can you be sure your online systems will deliver justice?

Peter Adler

Lessons from the Iroquois

(7/10/18)Peter Adler

In our mediation efforts, once we are in the realm of “public policy,” we are inevitably poking our noses into questions of intergenerational equity and “governance” and how authentic collaboration can be achieved or improved.

David Larson

ODR for All: Digital Accessibility and Disability Accommodations in Online Dispute Resolution

(5/22/18)David Larson, Lainey Feingold

The promise of online dispute resolution (ODR) depends on accessibility.

Marcy Einhorn

Online Dispute Resolution: the “New Normal”

(5/18/18)Marcy Einhorn

It may come as a surprise that online dispute resolution has been around for more than twenty years.

Peter Adler

The Ghosts of Melos

(4/17/18)Peter Adler

Intermediaries, honest brokers, and would-be peacemakers have much to learn from warfare. In fact if you want to understand mediation, learn about war.

Gregg Relyea

Social Media-tion: A Bridge for Young Mediators to Enter--and Re-Define--The Profession?

(4/05/18)Gregg Relyea

For years, a gap has existed between mediation training of young students and entry into the field as professional mediators.

Doug Yarn

Interview with Doug Yarn - Views from the Eye of the Storm

(3/21/18)Doug Yarn

This is the complete interview by Robert Benjamin with Doug Yarn, a leading conflict resolution academic, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.

Shirli Kirschner

Dispute Management Plans and ADR

(3/09/18)Shirli Kirschner

Three myths relevant to Dispute Management Plans (DMPs) exist.

Click here for MORE ARTICLES