International Center for Cooperation and Conflict ResolutionIn both research and practice, conflicts at work are often categorized based on what they are about: conflicts over the actual work that is...
By Nick ReddingFrom the blog of Nancy Hudgins (This is the fifth in a series of Seven Mistakes Really Good Negotiators Make.) Impasse. Like running into a brick wall. It’s self-defeating to...
By Nancy HudginsWhen parties are white-anting each other outside the mediation room, things are in a downward, and probably for the moment fatal, spiral. Confidentiality went long ago, now it's who can...
By Geoff Sharp