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Juliana Birkhoff describes a shift in her goal of making peace in the world to her satisfaction with making more incremental progress.
By Juliana BirkhoffSELECT A MEDIATOR WISELY (if you have the chance to). If you are sent to mediation by a court you may have no chance to select your mediator. (However, some...
By Nancy KramerConflict mediators are a strange breed. The best ones, not unlike police or firefighters, are drawn to manage difficult situations and heated controversies that most other people would just as...
By Robert Benjamin
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