From the First Mediation Blog of Jeff Krivis and Mariam Zadeh.
The U.S. Equal Employment Opportunity Commission (EEOC) and Cracker Barrel Old Country Store, Inc. have signed a Universal Agreement to Mediate (UAM) to resolve workplace disputes prior to an EEOC investigation or potential litigation.
One of the EEOC’s key efforts has been to expand mediation, thus far entering into 178 national and regional UAMs with private sector employers, including several Fortune 500 companies.
Additionally, EEOC district offices have entered into approximately 1,275 mediation agreements with employers at the local levels within their respective jurisdictions. Under the EEOC’s National Mediation Program, more than 110,000 charges of employment discrimination have been mediated.
Under the terms of the UAM, all eligible charges of discrimination filed with the EEOC Miami District Office in the State of Florida in which Cracker Barrel Old Country Store is named as an employer/respondent will be referred to the EEOC’s mediation unit, as appropriate.
Established in 1969, Cracker Barrel operates 582 company-owned locations in 41 states.
From the blog of Nancy Hudgins(This is the third in a series of 7 Mistakes Really Good Negotiators Make.) If you think I’m talking about clients’ emotions you’d be half...By Nancy Hudgins