Roger Fisher talks about his recent book, Beyond Reason and explains the importance of emotion. Negotiators should build rapport by expressing their appreciation of the other party/parties, expressing affiliation, autonomy, acknowledging each other’s status or expertise, and choosing a fulfilling role.
From the Blog of Phyllis G. Pollack. Almost four years ago (February 23, 2007), I posted a blog on ‘Fairness”. I had attended a training session in which the teacher...
By Phyllis PollackFrom Lorraine Segal's Conflict Remedy BlogIs it right to lock up teens forever when their brains are still developing? I read in the newspaper a few days ago that the...
By Lorraine SegalBreaking News; In a rare show of trans-Tasman collaboration, Prof Laurence Boulle of Bond University in Queensland, Australia has combined with Wellington barrister and founding president of the Arbitrators &...
By Geoff Sharp