This presentation introduces four specific steps for effectively transforming even the most provocative personal attacks into something constructive. Listeners may wish to also read Chapter 4 of Party-Directed Mediation, Interpersonal Negotiation Skills. April 2012, Duration: about 10 minutes plus homework.
Click here for the JAMS ADR Blog In a recent episode of Arbitrate.com’s “Arbitration Conversation,” JAMS CEO Chris Poole speaks with host Amy Schmitz on his journey to becoming CEO...By Chris Poole
Conflict. The word conjures up images of opposition, fighting, adversaries, and other negative images. Yet, conflict can also be a very positive force, often bringing about critically needed adaptation in...By Jerry Straks
International and Comparative Mediation: Legal Perspectives By Nadja Alexander What marks this book out as exceptional, valuable, inspiring and even myth-busting is its contemporary focus on the legal and regulatory...By Michael Leathes