Recommended ADR Links

Copyright Deborah S. Laufer, May 2001
May be reproduced, only with attribution, by Federal, State, and all nonprofit organizations.
Please contact author for other requests to reproduce or distribute.

Table of Contents


Bibliographies & Search Tools


Codes, Model Rules and Guidelines


Federal Resources


Electronic Resources


International Resources


Journals, Newsletters, Publishers


National Organizations


Resources and References


Rosters of Neutrals


State Resources


University Programs


A. University Courses of Study on ADR


B. ADR Institutes located at Universities



Bibliographies & Search Tools


Abstracts of Selected Readings on Transformative Approaches to Conflict
http://www.colorado.edu/conflict/transform/abslist.htm


ADRWorld Library Search
http://www.adrworld.com/database.asp


Annotated Bibliography on the Evolution of Cooperation
Axelrod and D’Ambrosio, University of Michigan
http://www.pscs.umich.edu/research/Publications/Evol_of_Coop_Bibliography.html


Annotated Bibliographical Resources for
Conflict Resolution Education (CRENet) http://www.crenet.org/Research/newbib.htm Arbitration and Mediation Resources
General Services Administration
http://fedlaw.gsa.gov/legal89.htm


Archie Zariski’s Conflict and Dispute Resolution Links
http://carmen.murdoch.edu.au/~zariski/bookmark/adrbook.htm


Bibliography of Organizational Conflict Management
Dana Mediation Institute prepared by John Ford
http://www.mediationworks.com/dmi/rsch/bibcr.htm


Bibliography of Readings on Transformative Approaches to Conflict,
Conflict Resolution Consortium, U of Colorado
http://www.colorado.edu/conflict/transform/transbib.htm


Bibliography on Conflict Resolution

Georgetown College, Justice and Peace Studies http://www.georgetown.edu/departments/pjp/conresbib.html


Conflict Research Consortium: Core Literature Abstracts
http://www.colorado.edu/conflict/abstract.htm


Conflict Resolution Education Research and Evaluation Synopsis and Bibliography 1998
http://www.crenet.org/Research/bibliography.htm


Conflict Resolution Resource Center
http://www.conflict-resolution.net/index.cfm


Conflict Resolution Programs in Schools
Department of Education Database (ERIC)
http://www.ed.gov/databases/ERIC_Digests/ed338791.html


Diverse Traditions Bibliography
National Conference on Peacemaking and Conflict Resolution
http://www.apeacemaker.net/dtbiblio.html


Emory Law Library, Electronic Reference Desk – ADR
http://www.law.emory.edu/FOCAL/adr.html


ExpertLaw.Com
http://www.expertlaw.com/experts/ADR/


FindLaw
http://www.findlaw.com/01topics/11disputeres/index.html


George Mason University,
Libraries of Conflict Analysis and Resolution,
http://library.gmu.edu/resources/socsci/conflict.html


The ‘Lectric Law Library Lawcopedia’s
Alternative Dispute Resolution Topic Area
http://www.lectlaw.com/tadr.htm


Lex Mundi — The World’s Largest
Association of Independent Law Firms, ADR Index Page
http://www.hg.org/adr.html


Nolo (Law for All) Lawsuites & Mediation Reference Page http://www.nolo.com/category/cm_home.html


Peace Operations Bibliography collated by Xintong Lin, TIPP http://www.gmu.edu/departments/t-po/resource-bk/lin/lin.html


Program on Negotiation at Harvard Law School Clearinghouse, Publications Search http://www.pon.org/search.cfm


Readings in Dispute Resolution: A Selected Bibliography by Catherine Morris http://www.peacemakers.ca/bibliography/bib8design.html


Restorative Justice, a searchable library http://www.restorativejustice.org/library/Bibliography.html


Social and Environmental Conflict: Bibliographic Resources http://www.conflictresearch.com/framing/bibliography.htm


Wayne University, Bill Warters’ List of Essential Readings in Dispute Resolution http://www.mtds.wayne.edu/readings.htm


Willamette Law Online, Dispute Resolution http://www.willamette.edu/law/wlo/dis-res/





Codes, Model Rules and Guidelines


Due Process Protocol for Mediation and Arbitration of Statutory Disputes Arising Out of the Employment Relationship. American Arbitration Association http://www.adr.org/rules/employment/protocol.html


Code of Professional Responsibility for Arbitrators of Labor-Management Disputes of the National Academy of Arbitrators, American Arbitration Association, and Federal Mediation and Conciliation Service http://www.adr.org/rules/ethics/labor_code.html


Commercial Arbitration and Mediation Center for the Americas (CAMCA) Mediation and Arbitration Rules http://www.adr.org/rules/international/camca_rules.html


Commercial Arbitration and Other Alternative Dispute Resolution Methods. Rules of Procedure of the Inter-American Arbitration Commission http://www.sice.oas.org/dispute/comarb/iacac/rop_e.asp


eCommerce Dispute Management Protocol Principles for Managing Business-to-Business Relationships American Arbitration Association http://www.adr.org/rules/guides/ecomm_protocol.html


Ethics and Standards in ADR CPR-Georgetown Commission on Ethics and Standards of Practice in ADR http://www.cpradr.org/cpr-george.html


Georgia Commission on Dispute Resolution Ethical Standards for Neutrals http://www2.state.ga.us/courts/adr/appendxc.htm


Hawaii State Standards for Private and Public Mediators http://www.state.hi.us/jud/adrstds.htm


International Court of Arbitration, Rules of Arbitration http://www.iccwbo.org/court/english/arbitration/rules.asp


Key Bridge Foundation, Standards of Conduct for ADA Mediation http://www.keybridge.org/ada_main/kbf_center_for_mediation_ada_mediator_standards.htm



Labor Arbitration Rules American Arbitration Association http://www.adr.org/rules/labor/laborarbrules.html


Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution, Uniform Rules on Dispute Resolution http://www.nespidr.org/rules.htm


Online Mediators Protocols for Online Mediation Mediation and Information Resource http://www.onlinemediators.com/onlineprotocols2.htm


Model Ombudsman Act for State Governments http://www.usombudsman.org/References/modelombudact.htm


Model Sexual Harassment Claim Resolution Process American Arbitration Association http://www.adr.org/rules/employment/sexual_harassment_claim_resolution.html


Model Standards of Conduct for Mediators ABA, AAA and SPIDR http://www.mediate.com/articles/spidrstds.cfm


NASD Code of Arbitration Procedure http://www.nasdadr.com/arb_code/arb_code.asp


National Rules for the Resolution of Employment Disputes American Arbitration Association http://www.adr.org/rules/employment/employment_rules2.html


Oregon Mediation Association Standards of Practice http://www.to-agree.com/omastds.htm


Principles for ADR Provider Organizations CPR-Georgetown Commission on Ethics and Standards of Practice in ADR http://www.cpradr.org/providerprinciples.htm


Uniform Mediation Act http://www.pon.harvard.edu/guests/uma/


University and College Ombuds Association Standards of Practice http://www.colorado.edu/Ombuds/UCOA/SOP.html





Federal Resources


Army Corps of Engineers – Institute for Water Resources Alternative Dispute Resolution http://www.wrsc.usace.army.mil/iwr/AlternativeDisputeResolution/ADR.htm


ACE — Interest-Based Negotiation http://www.wrsc.usace.army.mil/iwr/AlternativeDisputeResolution/ADRibn.htm


ACE — ADR Continuum – Description of Methods http://www.wrsc.usace.army.mil/iwr/AlternativeDisputeResolution/ADRom.htm


Army Corps of Engineers – Partnering http://www.hq.usace.army.mil/cemp/c/partner.htm http://www.hq.usace.army.mil/cepa/pubs/partner.htm http://www.hq.usace.army.mil/cemp/c/partgui8.wpd


Army Materiel Command, Alternative Dispute Resolution http://www.amc.army.mil/amc/command_counsel/adr/alternativedispute.html


Army Materiel Command, ADR Guide: http://www.amc.army.mil/amc/command_counsel/resources/documents/ADRProgr.pdf


Army Materiel Command, Partnering for Success http://www.amc.army.mil/amc/command_counsel/partnering.html


Council of Federal EEO and Civil Rights Executives http://www.fedcivilrights.org


Defense Logistics Agency, ADR Home Page http://www.dscc.dla.mil/offices/doccr/adr/adr.html


Ü DLA ADR Specialist’s Training Manual http://www.dscc.dla.mil/downloads/doccr/adr/adrtrain.doc


Department of Agriculture Conflict Prevention and Resolution Center http://www.usda.gov/cprc/


Department of Agriculture Animal and Plant Health Inspection Agency


Conflict Prevention and Resolution Homepage http://www.aphis.usda.gov/opd/cpr.html


Formal Complaints Mediation Service http://www.aphis.usda.gov/oa/crec/formalmediationprocess.htm


How Can We Communicate Better at Work http://www.aphis.usda.gov/opd/commun.html


Department of Agriculture, Farm Service Agency Agricultural Mediation Program www.fsa.usda.gov/pas/publications/facts/html/mediate01.htm


Department of Agriculture: Research, Education, and Economics, Cooperative Resolution Program http://www.ars.usda.gov/afm2/coopres/


Ü Department of the Air Force, ADR Home Page http://www.adr.af.mil./


Ü Department of the Air Force, ADR Guidance for Air Force Acquisitions, http://www.adr.af.mil/acquisition/index.html


Department of the Army, Operations Support Command, Office of Counsel, Partnering in Defense Contracts http://www.osc.army.mil/others/gca/partnering/


Department of Education Informal Dispute Resolution Center http://www.ed-oha.org/idr.html


Department of Energy, Office of Dispute Resolution http://www.gc.doe.gov/adr/


Department of Energy, Albuquerque Operations Office Mediation Program, Mediation Booklet http://www.doeal.gov/oeo/internet/fy00booklet.htm


Department of Health and Human Services, Departmental Appeals Board, ADR Division http://www.os.dhhs.gov/progorg/dab/


Department of the Interior, Bureau of Land Management Alternative Dispute Resolution Page http://www.blm.gov/nradr/


Ü Department of the Interior, Bureau of Reclamation Conflict Management Guidebook http://www.usbr.gov/hr/conflict/


Department of Justice, ADR Homepage http://www.usdoj.gov/disputeresolution.htm


Department of Justice, Americans with Disabilities Act Mediation Program, http://www.usdoj.gov/crt/ada/mediate.htm


Department of Justice, Office of Dispute Resolution http://www.usdoj.gov/odr/


Ü Department of Justice, Report to the President on Alternative Dispute Resolution (January 2001) http://www.adr.gov/presi-report.htm


Department of Justice, Voluntary Civil Dispute Resolution Policy, Issued March 1999 http://www.usdoj.gov/crt/adr/broch.html


Department of Labor, Alternative Dispute Resolution http://www.dol.gov/dol/asp/public/programs/adr/main.htm


Department of Labor, Early Resolution of EEO Complaints Program (EREC) http://www.dol.gov/dol/oasam/public/regs/compliance/erec_pol.htm


Department of Labor, Settlement Judge Program http://www.oalj.dol.gov/settlement_judge.htm


Department of the Navy, Mediator Certification http://ogc.navy.mil./adr/Mediacert.html


Department of the Navy, Principles of Conflict Resolution http://ogc.navy.mil./principles.html


Department of Transportation, ADR Homepage http://www.dot.gov/adr


Ü Department of Veterans Affairs, Dispute Resolution Programs http://www.va.gov/adr/descript.htm


Contracting ADR Program http://www.va.gov/adr/Cntrindx.htm


Early Mediation Program http://www.va.gov/adr/EMPIndex.htm


General Counsel’s Office http://www.va.gov/adr/GCindex.htm


Veterans Health Administration http://www.va.gov/adr/VHAIndex.htm


Environmental Protection Agency, ALJ – ADR Neutrals for Superfund Cases http://www.epa.gov/aljhomep/about.htm


Environmental Protection Agency, Stakeholder Involvement http://www.epa.gov/stakeholders/index.htm


Environmental Protection Agency, Region 1, ADR Page http://www.epa.gov/region01/steward/adr/index.html


Equal Employment Opportunity Commission, Mediation http://www.eeoc.gov/mediate/index.html


Federal Acquisition Regulations (FAR) General Structure http://hydra.gsa.gov/far/current/html/toc.html


Ü Federal ADR Program Managers’ Resource Manual http://www.adr.gov/manual/


Federal Aviation Administration Office of Dispute Resolution for Acquisition http://www.faa.gov/agc/


Federal Dispute Resolution Conference (Participating Agencies: DoD, EEOC, FMCS, GAO, HHS, MSPB, NASA, NAVY, OPM, OSC, USDA, USPS, VA) http://www.fdr-conference.org/


Federal Energy Regulatory Commission, ADR Page http://www.ferc.fed.us/ogc/adr/adr.htm


Federal Executive Board, Atlanta Alternative Dispute Resolution Shared Neutrals http://r4.gsa.gov/febatlhralternativedisputes.htm


Federal Executive Board, Seattle Alternative Dispute Resolution Committee http://www.northwest.gsa.gov/sfeb/sfebadr.htm


Federal Judicial Center ADR and Settlement Programs in the Federal District Courts: A Sourcebook for Judges and Lawyers (1996) http://www.fjc.gov/ALTDISRES/adrsource/adrblurb.html


Federal Labor Relations Authority Collaboration and ADR Program http://www.flra.gov/24.html


Federal Labor Relations Authority, Office of General Counsel Alternative Dispute Resolution http://www.flra.gov/gc/adr/adr_faq.html


Federal Mediation and Conciliation Service http://www.fmcs.gov


Federal Service Impasses Panel (FLRA) A Guide to Dispute Resolution Procedures Used by the Federal Service Impasses Panel http://www.flra.gov/fsip/fsip_drp.html


Federal Trade Commission Resolving Consumer Disputes http://www.ftc.gov/bcp/conline/pubs/general/dispute.htm


Federal Trade Commission ADR for Online Consumer Transactions (comments) http://www.ftc.gov/bcp/altdisresolution/comments/index.htm


Ü Finding and Hiring Quality Neutrals: What Every Government Official Needs to Know (1996) Pou/Honeyman http://www.convenor.com/madison/fh.htm


General Services Administration, Arbitration and Mediation Resources http://fedlaw.gsa.gov/legal89.htm


General Services Administration Board of Contract Appeals Rules for Alternative Dispute Resolution http://www.gsbca.gsa.gov/ADRules.htm


For the GSBCA, see also: Private Website maintained by GSBCA Judge Allan H. Goodman http://users.erols.com/arbmed/gsbca.htm


Government Information Locator Service (GILS) For Federal Register and Presidential Documents on ADR, http://www.access.gpo.gov/su_docs/gils/gils.html


Government Printing Office Access Legislative, Judicial, Regulatory & Executive Searches http://www.access.gpo.gov/su_docs/


Graduate School USDA Conflict Management Certificate Program http://www.grad.usda.gov/


Institute for Environmental Conflict Resolution http://www.ecr.gov/


Ü Interagency ADR Working Groups http://www.adr.gov/


Confidentiality in Federal ADR Programs http://www.adr.gov/confid.pdf


Core Principles for Non-Binding Workplace ADR Programs http://www.adr.gov/coreprin.htm


Developing Guidance for Binding Arbitration http://www.adr.gov/arbitra.htm


Electronic Guide to Federal Procurement ADR http://www.adr.af.mil/iadrwg/


Evaluation of Federal ADR Programs http://www.adr.gov/evalu.pdf


Federal ADR Program Managers’ Resource Manual http://www.adr.gov/manual/


Report to the President on ADR (January 2001) http://www.adr.gov/presi-report.htm


Ü Interagency ADR Working Group, Contract and Procurement Section, Electronic Guide to Federal Procurement ADR, http://www.adr.gov/


Ü Interagency Shared Neutrals Program (Washington, DC Metro area) (administered by HHS-DAB) http://www.os.dhhs.gov/progorg/dab/


Internal Revenue Service, Dept. of the Treasury Appeals and Alternative Dispute Resolution http://www.irs.gov/prod/ind_info/appeals/appeals-201.html http://www.irs.ustreas.gov/ind_info/appeals/appeals-201.html


Internal Revenue Service, Dept. of the Treasury Fast Track Mediation http://www.irs.gov/prod/ind_info/appeals/pub-proc.html http://www.irs.ustreas.gov/ind_info/appeals/appeals-202.html


International Trade Administration, Department of Commerce Primer on International Alternative Dispute Resolution http://www.ita.doc.gov/legal/adr.html


National Institutes of Health, Center for Alternative Dispute Resolution, http://www.nih.gov/od/ors/od/cadr.htm


National Institutes of Health, Center for Cooperative Resolution, http://www4.od.nih.gov/ccr/


National Institutes of Health, Peer Resolution Panels http://www4.od.nih.gov/ccr/menu.html


National Oceanic and Atmospheric Administration (NOAA) Department of Commerce, Alternative Dispute Resolution http://www.adr.noaa.gov/


Ü Office of Personnel Management, ADR Resource Guide http://www.opm.gov/er/adrguide/adrhome.html-ssi


Office of Personnel Management Federal Executive Institute & Mgmt Development Centers http://www.leadership.opm.gov/fs33.html


Office of Special Counsel Mediation Program http://www.osc.gov/adr.htm




Electronic Resources


ADR and Settlement Programs in the Federal District Courts: A Sourcebook for Judges and Lawyers Federal Judicial Center (1996) http://www.fjc.gov/ALTDISRES/adrsource/adrblurb.html


ADR Suitability Screen CPR Institute for Dispute Resolution http://www.cpradr.org/suitscrn2.htm


ADRWorld.Com http://www.adrworld.com/index.asp


Alternative Dispute Resolution: Employers’ Experiences with ADR in the Workplace, General Accounting Office Report GAO/GGD-97-157 http://www.gao.gov/archive/1997/gg97157.pdf


Alternative Dispute Resolution Practitioners Guide Center for Democracy and Governance United States Agency for International Development http://www.usaid.gov/democracy/techpubs/adr/


Are You a Good Negotiator? by Bobbi Paul http://www2.tltc.ttu.edu/Zanglein/ADR/goodnego.htm


Best Practices of Private Sector Employers Equal Employment Opportunity Commission http://www.eeoc.gov/task/practice.html


Campus Mediation Training Resources (roleplays and videos) http://www.mtds.wayne.edu/audiovis.html


Cardozo Online Journal of Conflict Resolution (COJCR): http://www.cardozo.yu.edu/cojcr/index.html


Communication Skills Test by Queendom.com http://www.queendom.com/tests/relationships/communication_skills.html


Conflict Management in Higher Education Report http://www.culma.wayne.edu/CMHER/Newsletter.html


Conflict Resolution Programs in Schools Department of Education Database (ERIC) http://www.ed.gov/databases/ERIC_Digests/ed338791.html


Consumer Guide to Selecting a Mediator http://www.ajc.state.ak.us/Reports/mediatorframe.htm


CPR Institute for Dispute Resolution OnLine Form Book http://www.cpradr.org/formbook/index.html


Department of Agriculture: Problems in Processing Discrimination Complaints, General Accounting Office Testimony GAO/T-RCED-00-286 http://www.gao.gov/archive/2000/rc00286t.pdf


Disputing Culture: Lawyers and ADR by Archie Zariski (June 2000) Murdoch University Electronic Journal of Law http://www.murdoch.edu.au/elaw/issues/v7n2/zariski72.html


Drafting Dispute Resolution Clauses – A Practical Guide American Arbitration Association http://www.adr.org/rules/guides/clausebook.html


Elgin, Suzette Haden Peacetalk 101 (full text of book) http://www.forlovingkindness.org/


Evaluation of the Equal Employment Opportunity Commission Mediation Program http://www.eeoc.gov/mediate/report/index.html


Federal Judicial Center – Publications on ADR http://www.fjc.gov/pubs.html


Finding and Hiring Quality Neutrals: What Every Government Official Needs to Know (1996) Charles Pou & Chris Honeyman. http://www.convenor.com/madison/fh.htm


Framing and Reframing in Land Use Change Conflicts Sandra Kaufman & Janet Smith Cleveland State University, College of Urban Affairs http://urban.csuohio.edu/~sanda/papers/frames98.htm


Grievance Mediation Procedures American Arbitration Association http://www.adr.org/rules/commercial/grievance_mediation_procedures.html


Guide to Dispute Resolution Practitioners and Researchers by Chris Honeyman http://www.crinfo.org/guide/


Guide for Employment Arbitrators American Arbitration Association http://www.adr.org/rules/guides/employment_guide.html


Instructional Communications Centre McGill University Interactive On-line Negotiation Demos http://ww2.mcgill.ca/icc/demoset.htm


International Online Training Program on Intractable Conflict http://www.colorado.edu/conflict/peace/


International Trade Administration, Department of Commerce Primer on International Alternative Dispute Resolution http://www.ita.doc.gov/legal/adr.html


Inventory of Conflict and Environment, Case Studies American University http://www.american.edu/projects/mandala/TED/ice/iceall.htm


Introduction to Alternative Dispute Resolution (course) Center for Distance Learning James Madison University http://www.jmu.edu/mediation/scom231.html


Keirsey Temperament Sorter II http://www.advisorteam.com/user/ktsintro.asp


Melamed, James C., JD, Civil and Workplace Mediation http://www.to-agree.com/table.htm


Online Journal of Peace and Conflict Resolution Tabula Rasa Institute http://www.trinstitute.org/ojpcr/


Practicum in Conflict Resolution (course) Department of Communication Studies University of Texas at Austin http://www.utexas.edu/courses/maxwell/teach/371/index.htm


Program on Negotiation at Harvard Law School Clearinghouse, Publications Search http://www.pon.org/search.cfm


Program to Resolve Employment Disputes Center for Public Resources Institute for Dispute Resolution http://www.cpradr.org/empdispu_toc.htm


Recent Developments in Dispute Resolution (electronic distribution) Willamette Law Online http://www.willamette.edu/law/wlo/dis-res/


Resolving Employment Disputes – A Practical Guide American Arbitration Association http://www.adr.org/rules/guides/resolving_employment_disputes.html


Rising Trends in EEO Complaint Caseloads in the Federal Sector, General Accounting Office Report GAO/GGD-98-157BR http://www.gao.gov/archive/1998/gg98157b.pdf


Teaching Conflict Management Courses in Academia Bill Warters, Wayne State University Mediating Theory and Democratic Systems Program http://www.mtds.wayne.edu/Teach_Tools.html


Transformative Approaches to Conflict http://www.colorado.edu/conflict/transform/index.html


What Motivates You Questionnaire by Pertinent Information http://pertinent.com/pertinfo/business/exercises/motivate.html




International Resources


ADR Center (Italy) http://www.adrcenter.com/


Arbitration Court to the Economic Chamber of the Czech Republic http://www.arbcourt.cz/


Arbitration Foundation of South Africa http://www.arbitration.co.za/index.html


Arbitration and Mediation Institute of Canada, Inc. http://www.amic.org/


Australian Law Reform Commission Alternative or assisted dispute resolution http://www.austlii.edu.au/au/other/alrc/publications/bp/2/alternative.html


Australian National Alternative Dispute Resolution Advisory Council (NADRAC) http://law.gov.au/aghome/advisory/nadrac/nadrac.htm


Belgian Centre for Arbitration and Mediation http://www.cepina.be/


Cairo Regional Centre for International Commercial Arbitration (CRCICA) (Egypt) http://www.crcica.org.eg/crcica98.htm


Canadian Forum on Dispute Resolution Department of Justice, Canada ”Charting the Course” http://canada.justice.gc.ca/en/ps/drs/cc/forum1.html


Centre for Peace and Development (Cambodia) Combodia Development Resource Institute http://www.cdri.org.kh/cccr.htm


Centre for the Study of Conflict (Northern Ireland) http://cain.ulst.ac.uk/csc/


Centro de Arbitraje de Mexico http://www.camex.com.mx/english/eindex.html


Hong Kong International Arbitration Court http://www.hkiac.org/


Initiative on Conflict Resolution and Ethnicity (INCORE) (Northern Ireland) http://www.incore.ulst.ac.uk/


Institute of Arbitrators and Mediators (Australia) http://www.iama.org.au/


International ADR http://www.internationaladr.com/


International Centre for Settlement of Investment Disputes http://www.worldbank.org/icsid/index.html


International Court of Arbitration International Dispute Resolution Services http://www.iccwbo.org/court/english/intro_court/introduction.asp


Law Engaged in ADR (LEADR) (Australia) http://www.leadr.com.au/


London Court of International Arbitration http://www.lcia-arbitration.com/town/square/xvc24/


Permanent Court of Arbitration http://www.pca-cpa.org/


Responding to Conflict: Skills and Strategies for Peace (UK) http://www.respond.org/




Journals, Newsletters, Publishers


ADRonline monthly Center for Information Technology and Dispute Resolution http://aaron.sbs.umass.edu/adronline2001/05/adronline.htm


African Journal on Conflict Resolution http://www.accord.org.za/publications/j2/foreword.htm


Atrium Society Bookstore http://www.atriumsoc.org/Bookstore/bookstor.html


Cardozo Online Journal of Conflict Resolution (COJCR): http://www.cardozo.yu.edu/cojcr/index.html


Center for Peacemaking and Conflict Studies (PACS) Bookshop, http://www.fresno.edu/pacs/bookshop.shtml


Conflict Management E-Newsletter John Ford and Associates http://www.mediate.com/johnford


Conflict Management in Higher Education Report http://www.culma.wayne.edu/CMHER/Newsletter.html


Conflict Resolution Journal School of International and Public Affairs Columbia University, http://www.crjournal.org/


Conflict Resolution Newsletter by Mediate.Com http://www.mediate.com


CRInfo Newsletter http://www.crinfo.org/v2_news_disc_signup.cfm


Dewey Publications http://www.deweypub.com/


Dispute Resolution Journal American Arbitration Association http://www.adr.org/publications/drj/drj.html


Grynbaum’s Mediation Update: An ADR Newsletter for the Construction Industry (published by MRI, LLC) To receive by e-mail contact Joseph Grynbaum MENDEL7@att.net


Harvard Negotiation Law Review Harvard Program on Negotiation http://www.pon.harvard.edu/publ/hnlr/index.html


International Negotiation: A Journal of Theory and Practice http://www.business.carleton.ca/interneg/reference/journals/in/


Jossey Bass http://www.josseybass.com/


Journal of Mediation, Conciliation and Conflict Resolution Martin Institute, University of Idaho http://peace.martin.uidaho.edu/conflict_journal/conflict.html


Mediation On-Line A Newsletter from ADR Resources subscribe at http://adrr.com/


The Mediator Institute for Environmental Negotiation, University of Virginia http://www.virginia.edu/~envneg/mediator.html


Negotiation Journal, Harvard Program on Negotiation http://www.pon.harvard.edu/publ/negojnl/index.html


Ohio State Journal on Dispute Resolution http://www.law.ohio-state.edu/JDR/JDRHOME.htm


Online Journal of Peace and Conflict Resolution Tabula Rasa Institute http://www.trinstitute.org/ojpcr/


Recent Developments in Dispute Resolution (electronic distribution) Willamette Law Online http://www.willamette.edu/law/wlo/dis-res/


Resolution Bookshop http://www.resolutionbookshop.com/homepage.stm


Syracuse University Press Syracuse Studies in Peace and Conflict Resolution http://sumweb.syr.edu/su_press/seriestitlelisting/peacebooks.htm



National Organizations


Alliance for Education in Dispute Resolution Administered by Cornell Institute on Conflict Resolution at the School for Industrial and Labor Relations http://www.ilr.cornell.edu/alliance/default.htm


American Arbitration Association http://www.adr.org/


American Bar Association Section of Dispute Resolution http://www.abanet.org/dispute/home.html


American College of Civil Trial Mediators http://www.acctm.org/


Association for Conflict Resolution (ARC) (formerly SPIDR) http://www.acresolution.org/


Association of Family and Conciliation Courts http://www.afccnet.org/


Better Business Bureau, Dispute Resolution Program http://www.adr.bbb.org/ http://www.bbb.org/complaints/aboutResolution.asp


Commercial Dispute Resolution Center http://www.netside.net/cdrca/


CPR Institute for Dispute Resolution http://www.cpradr.org/


International Academy of Mediators http://www.iamed.org


National Association for Community Mediation http://www.nafcm.org


National Association of Securities Dealers NASD Dispute Resolution http://www.nasdadr.com/


The Ombudsman Association (TOA) http://www.ombuds-toa.org


US Ombudsman Office (USOA) http://www.usombudsman.org/



Resources and References


Academy of Management Conflict Management Division http://www.aom.pace.edu/cmd/


Access Resources (Judith Cohen) http://www.mediate.com/accessresources/


Action Evaluation Research Institute http://www.ariassociates.haverford.edu/


ADA Consultants http://www.istal.com/SMOKE/


Ü ADR Resources (Stephen R. Marsh) http://adrr.com/


Health Care Dispute Resolution Course Materials http://adrr.com/smu/health/


American West Institute for Conflict Resolution (Barbara Ashley Phillips) http://www.mediate.com/baphillips/index.htm


Atrium Society http://www.atriumsoc.org/


Ü Campus Mediation Resources http://www.mtds.wayne.edu/campus.htm


Carter Center http://www.cartercenter.org/


CDR Associates http://www.mediate.org/


Center for Dispute Settlement http://www.cdsusa.org/


Center for Medical Ethics and Mediation http://www.wh.com/cmem/


Civil Rights Mediation, Oral History Project http://www.colorado.edu/conflict/civil_rights/


Conflict Research Consortium http://www.colorado.edu/conflict/


Conflict Resolution Center International http://www.conflictres.org/


Conflict Resolution Education Network (CRENet) http://www.crenet.org/


Ü Conflict Resolution Information Resource (CRInfo) http://www.crinfo.org/


ConflictResolver.Com http://www.conflictresolver.com/


Consensus Building Institute http://www.cbi-web.org/


Cornell University Legal Information Institute http://www.law.cornell.edu/topics/collective_bargaining.html


Dispute Resolution Resources, John M. Livingood http://dwp.bigplanet.com/johnl123/disputeresolutionresources


Hieros Gamos Guide to Alternative Dispute Resolution http://www.hg.org/adr.html Introduction to Alternative Dispute Resolution http://hg.org/adrintro2.html


Honeyman, Chris; The Guide to Dispute Resolution Practitioners and Researchers http://www.crinfo.org/guide/


Institute for Organizational and Personal Transformation http://www.i-opt.com/home.htm


International Association for Public Participation http://www.pin.org/


International Ombudsman Institute http://www.law.ualberta.ca/centres/ioi/index.htm


JAMS/Endispute http://www.jamsadr.com/home.asp


Justice Center of Atlanta http://www.justicecenter.org/


Key Bridge Foundation for Education and Research http://www.keybridge.org/


The Mediation Center, The Internet Mediator (Jim Melamed) http://www.to-agree.com/


Mediation Information and Resource Center http://www.mediate.com/


Mediation Works Incorporated http://www.mwi.org/


Mosten Mediation Centers http://www.mostenmediation.com/


National Center for Alternative Dispute Resolution http://www.natlctr4adr.org/


National Conference on Peacemaking and Conflict Resolution http://www.apeacemaker.net/


Online Ombuds Office (UMass) http://aaron.sbs.umass.edu/center/ombuds/default.htm


Partnerships Against Violence Network http://www.pavnet.org/


PeaceNet (formerly ConflictNet) http://www.igc.org/igc/gateway/pnindex.html


Policy Consensus Initiative http://www.policyconsensus.org


Resolution Works http://www.resolutionworks.org/


RESOLVE: Center for Environmental and Public Policy Dispute Resolution http://www.resolve.org/


State of Neutrality: A Domain Dedicated to ADR in Labor and Employment (edited by Gregory James Van Pelt) http://www.neutrality.com/


TLI Systems, Inc. http://www.tlisystems.com/


University and College Ombuds Association http://www.colorado.edu/Ombuds/UCOA


Virtual Magistrate — Online Dispute Resolution http://www.vmag.org



Rosters of Neutrals


The Academy of Family Mediators Referral Service http://www.igc.org/afm/afmref.html


ADRWorld – Roster of Neutrals and ADR Providers http://www.adrworld.com/adrexchange.asp


Alabama State Court Mediator Roster http://www.alabar.org/Adr/roster.html


American Arbitration Association Qualification Criteria for Admittance to the AAA National Roster of Arbitrators and Mediators http://www.adr.org/roster/qualifications.html


American Arbitration Association Roster of Neutrals – Mediators and Arbitrators http://www.adr.org/


CPR Panels of Distinguished Neutrals http://www.cpradr.org/


Federal Executive Board, Atlanta Alternative Dispute Resolution Shared Neutrals http://r4.gsa.gov/febatlhralternativedisputes.htm


Federal Mediation and Conciliation Service Arbitration Office (Roster of Arbitrators for Labor-Management Disputes) http://www.fmcs.gov/agency/abtitrat/index.htm


Global Arbitration Mediation Associates, Inc. http://www.gama.com/


Honeyman, Chris; The Guide to Dispute Resolution Practitioners and Researchers http://www.crinfo.org/guide/


Institute for Environmental Conflict Resolution Roster of Environmental Neutrals http://www.ecr.gov/roster.htm


Interagency Shared Neutrals Program (Washington, DC Metro area) http://www.os.dhhs.gov/progorg/dab/


Mediation Information and Resource Center, Mediator Referral Service, http://www.mediate.com/mediator/


Minnesota Statewide ADR – Rule 114 Neutrals Roster http://www.courts.state.mn.us/adr/index.html


Mosten Mediation Centers – Roster http://www.mostenmediation.com/mmc/index.cfm



State Resources


Alabama Supreme Court, Commission on Dispute Resolution http://www.alabar.org/Adr/adrstup.html


Alabama Center for Dispute Resolution http://www.alabamaadr.org/adrinfo.html


Alaska, Courts and Judiciary Alternative Dispute Resolution http://www.uaa.alaska.edu/just/links/courts.html#dispute


Alaska, Office of the Ombudsman http://www.state.ak.us/local/akpages/LEGISLATURE/ombud/home.htm


Arkansas Alternative Dispute Resolution Commission http://www.state.ar.us/directory/detail2.cgi?ID=1172


California Report on ADR in Civil Cases http://www.courtinfo.ca.gov/reference/3_courtsadmin.htm#ADR


California Dispute Resolution Council http://www.cdrc.net/


Chicago Area Chapter of SPIDR http://www.spidrchicago.org/


Colorado Office of Dispute Resolution http://www.gofourth.org/disp-rez.htm


District of Columbia, Multi-Door Dispute Resolution Division Superior Court of the District of Columbia http://www.dcbar.org/dcsc/resolution.html


Florida Conflict Resolution Consortium http://consensus.fsu.edu/


Florida Dispute Resolution Center http://www.flcourts.org/osca/divisions/adr/index.html


Georgia Commission on Dispute Resolution http://www2.state.ga.us/Courts/adr/adrhome.htm


Ü Georgia Commission on Dispute Resolution Requirements for Qualification and Training of Neutrals http://www2.state.ga.us/courts/adr/appendxb.htm


Hawaii Center for Dispute Resolution http://www.hawaii.gov/jud


(Illinois) Center for Analysis of Alternative Dispute Resolution Systems (CAADRS) http://www.caadrs.org/


(Idaho) US Courts, District of Idaho http://pubweb.id.uscourts.gov/adr.htm


Iowa Peace Institute http://www.iapeace.org/index.htm


Kansas Judicial Branch Dispute Resolution http;//www.kscourts.org/adr


Maryland Alternative Dispute Resolution Commission http://www.courts.state.md.us/adr.html


Massachusetts Association of Mediation Programs and Practitioners http://www.mampp.org/index.html


Massachusetts Office of Dispute Resolution http://www.state.ma.us/modr


Michigan State Bar, Alternative Dispute Resolution Section http://www.michbar.org/sections/adrs/


Michigan Supreme Court Commission on Dispute Resolution http://www.supremecourt.state.mi.us/cdrp.htm


Minnesota State Bar, ADR Section http://www2.mnbar.org/sec/conflict.htm


New England Chapter of the Society of Professionals in Dispute Resolution http://www.nespidr.org/


New Jersey Office of Complementary Dispute Resolution http://www.judiciary.state.nj.us/services/cdr.htm


New York State ADR Office http://www.courts.state.ny.us/adr


New York State Dispute Resolution Association, Inc. http://www.nysdra.org


North Carolina Business Mediation Service http://www.zerolitigation.com/


North Carolina Dispute Resolution Commission http://www.aoc.state.nc.us/www/drc/index.html


Northern Virginia Mediation Service http://www.gmu.edu/departments/nvms/


Ohio Supreme Court Dispute Resolution Office http://www.sconet.state.oh.us/dispute_resolution/


Ohio Commission on Dispute Resolution and Conflict Management http://www.state.oh.us/cdr/


Oregon Dispute Resolution Commission http://www.odrc.state.or.us


South Carolina Council for Conflict Resolution http://www.scmediate.org/


Tennessee ADR Commission http://www.tsc.state.tn.us/geninfo/ADR/adrdir.htm


Tennessee: Mediation Services of Putnam County http://www.fortunecity.com/meltingpot/chile/1189/


State Bar of Texas Alternative Dispute Resolution Section http://www.texasadr.org


Utah State Bar, ADR Section http://www.utahbar.org/sites/adr/


Vermont Human Rights Commission http://www.hrc.state.vt.us/mediation.htm


Virginia Department of Dispute Resolution Services http://www.courts.state.va.us/drs/main.htm


Virginia Department of Employment Dispute Resolution http://www.edr.state.va.us


Wisconsin Supreme Court – Court-Annexed ADR http://www.courts.state.wi.us/WCS/sc.html


Wisconsin Director of State Courts Office Medical Malpractice Mediation http://www.courts.state.wi.us/WCS/dsc.html



University Programs A. University Courses of Study on ADR


American University International Peace and Conflict Resolution School of International Service (MA in International Peace and Conflict Resolution) http://www.american.edu/academic.depts/sis/peace/


Antioch University McGregor’s Conflict Resolution Program (MA in conflict resolution) http://www.mcgregor.edu/imacr.html


Appalachian Law School (Virginia) http://www.asl.edu/


California State University, Dominguez Hills MS in Behavioral Science Negotiation and Conflict Management http://www.csudh.edu/dominguezonline/beh.htm


Columbia University, Teachers College International Center for Cooperation and Conflict Resolution (Graduate studies and certificate program) http://www.tc.columbia.edu/icccr/


Cornell University Graduate Minor in Peace Studies and Peace Science http://www.einaudi.cornell.edu/PeaceProgram/minor.html


Eastern Mennonite University Conflict Transformation Program http://www.emu.edu/ctp/


Fresno Pacific University Center for Peacemaking and Conflict Studies http://www.fresno.edu/pacs/


George Mason University Institute for Conflict Analysis and Resolution http://web.gmu.edu/departments/ICAR/


Georgetown College, School of Foreign Service Program on Justice and Peace http://www.georgetown.edu/departments/pjp/


Hamline University School of Law Certificate and various ADR programs http://www.hamline.edu/law/adr/index.html


Harvard Mediation Program http://www.law.harvard.edu/Academic_Affairs/Clinical_Program/hmp/index.html


Harvard Program on Negotiation http://www.pon.harvard.edu/


Indiana State University, Conflict Resolution Programs http://homeroom.indstate.edu/crp/


Kent State University (Political Science Department) Center for Applied Conflict Management http://dept.kent.edu/cacm/


Nova Southeastern University Graduate School of Humanities and Social Studies Department of Conflict Analysis and Resolution http://www.nova.edu/shss/DCAR/


Nova Southeastern University School of Social and Systemic Studies (Dispute Resolution) http://www.nova.edu/ssss/DR/


Ohio State University College of Law Dispute Resolution Program http://www.osu.edu/units/law/ADRbrochure.pdf http://www.osu.edu/units/law/centers.htm


Pepperdine University Strauss Institute for Dispute Resolution, http://law.pepperdine.edu/straus/


Stanford Law School, Gould Center Negotiation & Mediation Teaching Program http://www.law.stanford.edu/programs/gould/program.shtml


Syracuse University (Maxwell School) Program on the Analysis and Resolution of Conflicts (PARC) http://www.maxwell.syr.edu/parc/parcmain.htm


University of California – Irvine School of Social Sciences Global Peace and Conflict Studies http://www.socsci.uci.edu/ss :DP::PROGGPACS, PROG,HOMEP,GPACS


University of Denver Masters of Arts Degree in Conflict Resolution http://www.du.edu/con-res/


University of Missouri-Columbia, School of Law LLM in Dispute Resolution http://mail.law.missouri.edu/~llmdr/


University of Notre Dame Joan B. Kroc Institute for International Peace Studies http://www.nd.edu/~krocinst/


University of North Carolina Institute of Government Public Dispute Resolution Program http://ncinfo.iog.unc.edu/programs/dispute/index.html


Willamette University College of Law Center for Dispute Resolution http://www.willamette.edu/wucl/cdr.html


Woodbury College (Vermont) Mediation/Conflict Management Program http://www.woodbury-college.edu/public/Academics/mcm.html



B. ADR Institutes located at Universities


A.A. White Dispute Resolution Institute University of Houston, Bauer College of Business http://www.uhexeced.com/pdp/aaw_series.html


Center for Alternative Dispute Resolution Bowie State University http://www.bowiestate.edu/academics/profess/adr.htm


Center for Dispute Resolution, Willamette University http://www.willamette.edu/wucl/cdr.html


Center for Law, Policy & Social Science Ohio State University College of Law Dispute Resolution (Nancy Rogers) http://www.osu.edu/units/law/CLPSS/DisputeResolution.htm


Center for Information Technology and Dispute Resolution University of Massachusetts http://aaron.sbs.umass.edu/center/Default.htm


Center for International Development and Conflict Management, University of Maryland http://www.bsos.umd.edu/cidcm/


Center for Peace and Conflict Studies Program on Mediating Theory and Democratic Systems Wayne State University http://www.pcs.wayne.edu/


Center for Public Policy Dispute Resolution University of Texas School of Law http://www.utexas.edu/law/acadprogs/cppdr/index.html


Center for Research in Conflict and Negotiation Pennsylvania State University http://www.smeal.psu.edu/crcn/


Center for the Study of Dispute Resolution University of Missouri School of Law http://www.law.missouri.edu/csdr/


City University of New York (CUNY) John Jay College of Criminal Justice Dispute Resolution Consortium http://web.jjay.cuny.edu/~dispute/


Colorado Internet Center for Environmental Problem Solving http://www.colorado.edu/conflict/environment/


Conflict Research Consortium University of Colorado http://www.colorado.edu/conflict/index.html


Cornell/PERC – Institute on Conflict Resolution http://www.ilr.cornell.edu/depts/ICR/


Dispute Resolution Institute Hamline University School of Law http://www.hamline.edu/law/adr/index.html


Consortium on Negotiation and Conflict Resolution Georgia State University http://law.gsu.edu/CNCR/


Dispute Resolution Research Center Northwestern University Kellogg Graduate School of Management http://www.kellogg.nwu.edu/drrc/


Gould Center for Conflict Resolution Stanford University Law School http://www.law.stanford.edu/programs/gould/#conflict


Harvard Program on Negotiation http://www.pon.harvard.edu/


Indiana Conflict Resolution Institute Indiana University School of Public and Environmental Affairs http://www.spea.indiana.edu/icri/


Institute for Conflict Analysis and Resolution at George Mason University http://www.gmu.edu/departments/ICAR/


Institute for Environmental Negotiation University of Virginia http://www.virginia.edu/~envneg/IEN.html


Institute for Justice and Peace Building Eastern Mennonite University http://www.emu.edu/ctp/ifp.htm


Institute for Study of Alternative Dispute Resolution (ISADR) Humboldt State University http://www.humboldt.edu/~isadr/


Institute of Conflict Resolution (Cornell/PERC) Cornell University School of Industrial and Labor Relations http://www.ilr.cornell.edu/depts/ICR/


Institute on Global Conflict and Cooperation University of California (La Jolla) http://www-igcc.ucsd.edu/


Martin Institute Center for Peace Studies and Conflict Resolution, University of Idaho http:// http://www.martin.uidaho.edu/


Mediation Skills Project, University of Georgia http://www.cviog.uga.edu/Info/medskill/MSP.htm


Natural Resources Leadership Institute North Carolina State University http://www.ces.ncsu.edu/depts/agecon/PIE/nrli/


Stanford Center on Conflict and Negotiation http://www.stanford.edu/group/sccn/

                        author

Deborah Laufer

Deborah Schick Laufer became the Manager for Mediation Services at the World Bank.  She is also Executive Director of the Federal ADR Network (FAN), which she founded in 1998. The Federal ADR Network focuses on distributing ADR information and materials electronically.  Ms. Laufer is an experienced trainer in interest-based bargaining,… MORE >

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