A Mediation Renaissance 

Online Mediation & The Future
Skills, Strategies & Issues

with Jim Melamed

Sponsored by Mediate.com & the Maricopa County Association of Family Mediators

June 11 and 18, 2021
(3 hours each day - 6 hours total)
Online: 9 am to noon each day (Pacific Time)
Early registration ends May 31.

Topics to be covered:

June 11, 2021 - Jim Melamed is joined by Dr. Clare Fowler

•    Everything Has Changed
•    Maximizing Mediation as a Theory of Mediation
•    Rapport Development and Creating Resource States
•    Question Forms & Key Questions
•    The Problem-Solving Frame
•    Anticipatory Time Framing
•    Getting Current: Acknowledgement and Venting
•    Easy Points of Agreement
•    De-positioning
•    Indirect Techniques
•    A Theory of Mediation
•    Resolving Pressing Issues
•    A Problem-Solving Approach
•    Sharing Perspectives
•    3 Main Mediation Strategies

June 18, 2021 - Jim is joined by Dr. Clare Fowler and Mediate.com CEO Colin Rule

•    Open Discussion Forum
•    Keys to Online Mediation Success
•    New Online Mediation Ethical Issues
•    New Online Mediation Training Issues
•    Marketing Mediation Generally
•    Marketing Online Mediation 
•    Professional vs. Organizational Marketing
•    Creating a Culture of Respect and Optimization
•    National Mediation Policy Act
•    The Future of Mediation

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About Jim Melamed:

Jim Melamed co-founded Mediate.com in 1996 and served as CEO through June 2020 (25 years). Before Mediate.com, Jim founded The Mediation Center in Eugene, Oregon in 1983 and served as Executive Director of the Academy of Family Mediators (AFM) from 1987 to 1993. Jim was also the first President and Executive Director of the Oregon Mediation Association (1985-86). Jim's undergraduate degree is in psychology from Stanford University and his law degree is from the University of Oregon. Jim has received the following awards: The Oregon Mediation Association's 2003 Award for Excellence; The Oregon State Bar's 2006 Sidney Lezak Award of Excellence; The Association for Conflict Resolution (ACR) 2007 John Haynes Distinguished Mediator Award; The Academy of Professional Family Mediators (APFM) "Getting To Yes" Award (2012); The APFM's first Outstanding Mediator Award (2018); and the Oregon Mediation Association's 2020 Lifetime Achievement Award.

About Colin Rule:

Colin Rule is CEO of Resourceful Internet Solutions, Inc. ("RIS"), home of Mediate.com, MediateUniversity.com, Arbitrate.com, CaseloadManager.com and a number of additional leading online dispute resolution initiatives.  From 2017 to 2020, Colin was Vice President for Online Dispute Resolution at Tyler Technologies. Tyler acquired Modria.com, an ODR provider that Colin co-founded, in 2017.  Previously, from 2003 to 2011, Colin was Director of Online Dispute Resolution for eBay and PayPal.  Further, Colin co-founded Online Resolution in 1999, one of the first online dispute resolution (ODR) providers, and served as its CEO and President.  Colin also worked for several years with the National Institute for Dispute Resolution in Washington, D.C. and the Consensus Building Institute in Cambridge, MA. Colin is the author of Online Dispute Resolution for Business, published by Jossey-Bass in September 2002, and co-author of The New Handshake: Online Dispute Resolution and the Future of Consumer Protection, published by the ABA in 2017. Colin received the first Frank Sander Award for Innovation in ADR from the American Bar Association in 2020, and the Mary Parker Follett Award from the Association for Conflict Resolution (ACR) in 2013. Colin holds a Master’s degree from Harvard University’s Kennedy School of Government in conflict resolution and technology, a graduate certificate in dispute resolution from UMass-Boston, a B.A. from Haverford College, and Colin served as a Peace Corps volunteer in Eritrea from 1995-1997.  You can read many of Colin's articles and see some of his talks at colinrule.com/writing.

About Clare Fowler:

Clare Fowler is Executive Vice-President and Managing Editor at Mediate.com.  Clare received her Master's of Dispute Resolution from the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and her Doctorate in Organizational Leadership, focused on reducing workplace conflicts, from Pepperdine University School of Education. Clare also coordinated the career development program for The Straus Institute dispute resolution students. In addition to her editorial duties at Mediate.com, Clare coordinates online case management for ADR programs, agencies and courts.

Mediate.com is an Approved California State Bar CLE provider.  Most states offer reciprocity or the ability to individually apply for CLE/CEU credit.

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