Gary Furlong has extensive experience in mediation, mediation training, alternative dispute resolution, organizational facilitation, negotiation, and conflict resolution. Gary is past president of the ADR Institute of Ontario, is a Chartered Mediator (C. Med.) and holds his Master of Laws (ADR) from Osgoode Hall Law School. As a mediator, Gary has worked in the areas of commercial, personal injury, estates, construction, shareholder, insurance, wrongful dismissal, real estate, and workplace conflicts, and specializes in intervening in difficult organizational and workplace disputes. Gary was regularly called in to the court-annexed ADR Centre in Toronto for the first three years, and has been a Roster Mediator with the Ontario Mandatory Mediation Program, Toronto from its inception to September 2005. Gary is currently available, off-roster, to mediate mandatory cases at his private rate. Gary has mediated personal injury, insurance and long-term disability claims ranging from $30,000 to over $1 million dollars. Estates files include multi-party claims ranging in size from $200,000 to well over a million dollars. Contract and tort claim files have ranged from $10,000 to $2 million dollars. Gary was a regular mediator and fact-finder with the Education Relations Commission, and was also appointed a Provincial Facilitator and mediator with the Education Improvement Commission, assisting with the financial reorganization and amalgamation of school boards in Ontario. Gary is also on the Law Society of Upper Canada complaint mediation panel, and the Teachers College of Ontario mediation panel. Gary has conducted fact-finding and investigations for the past 6 years. Gary is one of the busiest Partnering facilitators to the construction industry, and has pioneered the use of Partnering in unique organizational settings. Gary has mediated a number of construction matters, both construction design and contract issues, along with construction lien disputes.
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Conflict Resolution Toolbox: Introduction
This is a handbook for conflict resolution practitioners aimed at helping them understand and analyze conflict more effectively in their work. The full text from the first chapter is available online.
Conflict Analysis Models for Mediators and Other Practitioners
This article is drawn from "A Practitioner’s Handbook of Conflict Analysis Models". In this introduction the author examines the significance of the terms 'practitioner', 'theory' and 'model'. Subsequent articles focus on six different conflict models that can be used to both diagnose a conflict situation, as well as gain some guidance around what intervention might help and why.
Dispute Resolution: Beyond the Open Door in Large Canadian Companies
While dispute resolution skills and systems have been a hot topic
of discussion in the Canadian legal community for the last few
years, it has been unclear how advanced the use of dispute
resolution skills is in the Canadian business community.