Steven P. Cohen, President of The Negotiation Skills Company in Pride's Crossing, MA is a graduate of Columbia Law School and Brandeis University. Mr. Cohen received formal training in Negotiation, Advanced Negotiation, and Mediation at Harvard Law School where he was appointed a member of the Alumni Advisory Board of the Harvard Negotiation Project.
How To Fight Fires Without Burning Bridges(02/18/02)
Whether the predicament is commercial lenders who are stressed out by the direction to "never lose a deal because of the rate," department chiefs contending over budget issues,or human resources directors wrestling with issues of diversity - the use of good negotiation skills can resolve, manage, and, most importantly, prevent conflicts.
Negotiating The New Health Care Minefields(10/15/01)
What are we doing if the old issues have not gone away? It is a universe of entitlements - patients consider themselves entitled to excellent care, professionals feel entitled to rewards for their years of preparation, and executives feel entitled to a little respect.
Focusing On Interests Rather Than Positions -- Conflict Resolution Key(09/10/01)
We can take positive steps to prepare for the decision-making process and we can monitor our own behavior - and that of other participants -- as the process goes forward. By following a few common sense rules we can reduce conflict and turn it into cooperation and reach solutions that really work for all the participants.