Grande Lum is the Provost and Vice President of Academic Affairs at Menlo College in Atherton, California. Prior to joining Menlo, he was Director of the Divided Community Project (DCP) at the Ohio State University Moritz College of Law. Previously, Grande Lum was nominated by President Barack Obama and confirmed by the Senate in 2012 as the Director of the Community Relations Service (CRS), an agency within the Department of Justice. Before joining CRS, Grande Lum was a clinical professor at the University of California Hastings School of the Law, where he directed the Center for Negotiation and Dispute Resolution. He is the author of The Negotiation Fieldbook (McGraw-Hill 2nd Edition, 2010); Tear Down the Wall: Be Your Own Mediator in Conflict (Optimality, 2013); and the forthcoming America’s Peacemakers: The Community Relations Service and Civil Rights (University of Missouri, November 2020. Co-authored with Bertram Levine). He earned a bachelor’s degree in psychology from UC Berkeley and a law degree from Harvard.
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Articles and Video:
To Prevent More George Floyd Tragedies, We Need Federal Peacemakers to Bring Communities and Law Enforcement Together
For decades, Community Relations Service mediators from the Department of Justice have been working with community leaders to address the mistreatment of black and brown people by law enforcement.
Which Presidential Candidate Would be Best at Conflict Resolution
We are in a critical moment in this country’s history as we choose our next president. A president’s strength and skillfulness in conflict resolution is among the most important factors contributing to success. If we underestimate the critical importance of a candidate’s conflict resolution expertise and abilities, we do so at our own peril. The four qualities we must look at to compare the presidential candidates are 1) Balance competition and collaboration 2) Utilize conflict as a pathway rather than merely managing it 3) understand conflict from a number of perspectives and apply it in effective problem solving and 4) Be comfortable in his or her own skin. These qualities will enable a President to act decisively and solve critical problems facing our society, nation and world.
A New ICON for Negotiation Advice
Getting to YES has been the foundation of our professional mediation, facilitation and training work. Drawing on our experience, in this article we will introduce the ICON teaching tool that our clients find useful for preparing for difficult negotiations.
Countering Hard Ball Tactics
Inevitably, you will run into people whose behavior pushes
your buttons. How can you minimize the impact of such tactics?
Fundamentally, you have to "change the game." Too often, people feel
forced into a corner. Choosing any of the following behaviors will allow
you to stand up for yourself, get the results you want and not intensify
the conflict in these situations.
Persuasion Without Coercion
Escape the "dog eat dog" mentality in negotiation and mediation. There
are concrete steps you can take to utilize fairness in persuasion.
Adversaries To Allies: Lessons From The San Diego City Schools Contract Negotiations
Interest-based negotiation has been hailed as the savior of the contract
bargaining process, enabling parties to reach better deals and work
better together to implement them. This article supplies
critical principles for any labor and management groups seeking to
implement interest-based bargaining in a contentious environment.