Bob Delaney

Bob Delaney Bob Delaney's outgoing and consistently positive attitude tends to irritate non-morning people, especially before their coffee. As well as being a Knowledge Manager at HR.com, Bob is an Academic Instructor at a local college where he teaches in the Post-graduate Diploma Program in Human Resources Management. His academic credentials are separately in Economics and Industrial Relations, Human Resources Management, Business Administration and Alternative Dispute Resolution. Bob is joyfully terrorized by his 3 year old daughter and bores his wife to tears when he talks and writes (no he can't do both at the same time) about HR, I.R. and economics. His favorite use of his "spare"(?) time is with his family and finding a shady spot in the outdoors to relax.


Contact Bob Delaney

Website: www.hr.com

Articles and Video:

Building An Internal System For Resolving Disputes (10/20/01)
Dispute resolution is a key competency that managers and organizations cannot afford to do without. It is unrealistic to assume that individuals can be trained to the same level of expertise and effectiveness in addressing or resolving disputes. The lack of a defined organizational system for handling disputes means that this important task is handled in an ad hoc, power based, and often unilateral way.

The Sources Of Conflict Are Found In The History Of The Relationship (09/25/01)
The recent terrorist attack on the World Trade Center has forced me to evaluate the thinking that has gone on in regards to resolving the dispute. Of course the dispute in this case has taken on proportions that have been unknown in recent times. War is the ultimate result of poor dispute resolution.

Techniques For Resolving Cross-Cultural Disputes (08/20/01)
The major sources of disputes involve roles, emotions, misinformation (and misinterpretation) and values. These will all be present in the workforce, whether there is a degree of cultural integration or not. The presence of various cultures may increase the potential for the sources of conflict to come to the surface in a harmful way.

Understanding Alternative Dispute Resolution (06/15/01)
Alternative Dispute Resolution (ADR) has been around for a long time. In its simplest form, ADR is a negotiation between parties to come to a mutually beneficial outcome.

Interview With David Lipsky-Part 2 (01/09/01)
This is the second part of an interview conducted for HR.com. Professor David Lipsky is a leading academic and researcher in the area of Collective bargaining and Dispute Resolution. He has been on the faculty of Cornell University since 1969 and has held various positions including Dean of the School of Industrial and Labor Relations and has served on the Board of Directors of The Industrial Relations Research Association.

Interview With David Lipsky-Part 1 (01/05/01)
Professor David Lipsky is a leading academic and researcher in the area of Collective bargaining and Dispute Resolution. He has been on the faculty of Cornell University since 1969 and has held various positions including Dean of the School of Industrial and Labor Relations and has served on the Board of Directors of The Industrial Relations Research Association.