Kevin Stapley

Kevin Stapley

Kevin Stapley, founder of the Confrontation, Aggression & Liability Management (CALM) Program, is a highly trained conflict management professional with 20 years experience within the dynamic Health Care sector. In addition to providing confrontation management training, Kevin provides a variety of ADR services such as mediation, conflict coaching and consulting, always striving to exceed client's expectations. Kevin possesses a degree in Psychology, a Certificate in Dispute Resolution from York U, and is a WFA with the Workplace Fairness Institute.




Contact Kevin Stapley

Website: www.getconflictcompetent.com

Articles and Video:

Want to Know the “Secret” to Managing Confrontational and Aggressive Behaviors? (04/20/18)
In this article, you will learn two key methods that experienced de-escalators use to maintain control of these high risk, high emotion situations, and guide the agitated person back into a calmer state of mind.