Tim Hicks has a private practice based in Eugene, Oregon providing mediation, facilitation, and conflict management consultation and services to individuals and organizations. From 2006 to 2014, he was the first director of the Masters degree program in Conflict and Dispute Resolution at the University of Oregon. His most recent book, Embodied Conflict: the neural basis of conflict and communication (Routledge, 2018), is available with a 20% discount by using the code FLR40 at www.routledge.com/9781138087118.
When And Why To Use An External Mediator(06/25/00)
For a mediation program to be successful in the corporate setting, access to an external mediator is critical. If an internal mediator program is instituted, it should include the option for staff to request an external mediator. The more serious the conflict, the more important it is that the parties have access to an external mediator.
What Is Mediation And How Does It Fit Into The Workplace?(05/12/00)
Mediation provides a structured setting in which the parties meet with a neutral third party to accomplish what they have been unable to accomplish on their own: hear and understand each other; become clearer on what their interests and goals are; problem solve and build agreements.
Keep Your Workplace Team Tuned Up(09/25/98)
When there are problems with a team, you can’t trade it in. Regular tune-ups keep teams on the road in today’s fast-paced work environment.Team Tune Ups can focus on various functional elements, including: communication; problem solving; conflict resolution; decision making; effective meetings; team identity; team mission ; clarifying objectives and expectations; interdependence and coordination; interaction with other groups; creativity; productivity; and performance evaluation.