Consumer Protection BC

Consumer Protection BC

Consumer Protection BC promotes a fair marketplace for BC consumers and businesses. We were established in 2004 as a not-for-profit corporation to strengthen consumer protection in BC. We operate using a cost recovery model and we are the only organization of its kind in Canada.


Articles and Video:

The Singapore Convention on Mediation - Where’s Europe? (03/26/21)
International commercial mediation - what a settlement agreement can do.

Consumer Protection Online Dispute Resolution in BC - The Basics (Video) (01/09/12)
Find out the basics about Consumer Protection BC's Online Dispute Resolution pilot project. It's an easy and convenient way for consumers to resolve their disputes with businesses.