Mr. Roy Cheng Wui-Kei, Adjunct Lecturer, University of Hong Kong, School of Professional And Continuing Education (HKU SPACE), is a mediation trainer, assessor and accredited mediator of Hong Kong Mediation Accreditation Association Limited (HKMAAL). Roy is also the Director of ISE Consultants Limited (mediation) and Founder of the Hong Kong Institute of Mediation and author of the book "Getting to Harmony".
From Roy Cheng
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Without Mediation, Everyone Sinks in Dock-Workers Strike(10/15/13)
Before any discussion begins, the parties should be requested to sign an Agreement to Mediate which prescribes the confidential obligations of the parties and nails them to a commitment to remain in the process – no matter how hard the problem is to resolve.