Sample Online Family Mediation 20-hr Curriculum


Day 1 - Welcome and Overview (2 hr)

A.  Welcome, Quick Zoom Orientation, Recording Notice, Introductions and Participant Outcomes in Chat
B.  How the Covid-19 Crisis Has Impacted Family & Divorce Mediation 
C.  A Brief Historical Review and  The Past as Prologue 
D.  What is Online Mediation?
      1. The Evolution of ODR
      2. Communicating Through Technology
      3. Comparing Face-to-Face (FTF) and Online Mediation
      4. Asynchronous and Synchronous Interaction and Advantages and Disadvantages of ODR
      5. Critiques of ODR 
Exercise: Your Emerging Online Family Mediation Business Plan 


Day 2 - Moving Your Practice Online (2 hr)

Additional Guest Presenter: Amanda Singer
A. Converting a Face-to-Face Family Mediation Practice to an Online Family Mediation Practice
B. Selling Clients on Online Mediation 
Exercise: Open Forum - Cumulative Issues Associated with Moving Your Practice Online 
 

Day 3 - Online Mediation Communication Skills (2 hr)

A. Open Question Forum
B. How Parties and Mediators Behave Differently Online and Diversity and Cross-Cultural Communication 
C. Core Skills for Online Mediators 
      1. Online active listening
      2. Reframing
      3. Caucusing
      4. Brainstorming
      5. Managing power differentials
      6. Drafting agreements
D.  Maximizing Mediation and Advanced Online Communication Skills 
 

Day 4 - Getting Your Mediation Started and Video Mastery (2 hr)

A. Getting Your Online Mediation Started:
Sample Online Agreement to Mediate, Sample Ground Rules, Sample Contact Page, and Opening Statement
B. Intake and Scheduling 
C. Video Mediation: Nuts and Bolts 
      1. Non-verbals
      2. Using breakouts and holds
      3. Screen sharing
      4. Dealing with technical issues
      5. Handling outages
D. Zoom Mastery for Mediators 
Exercise: Developing & Delivering A New Online Opening Mediator Statement (Breakout Rooms then Group Debrief)
 

Day 5 - Mediation Strategy - Pressing Issues - Parenting (2 hr)

A. Open Question Forum
B  Mediation Strategy and Resolving Pressing Issues
C. Mediating Parenting Plans -
D. Exercise: Fishbowl with Parenting Dispute 


Day 6 - System Design and Platforms (2 hr)

A. Open Question Forum
B. Mediating Online - The DNMEA Model and Fundamentals of ODR System Design 
C. Online Functions for Mediators to Accomplish 
D. Platform Demonstrations: Introducing CREKODR, MODRIA, Caseload Manager and more
E. The Use of Normative Stories, Exemplars and AI 


Day 7 - Financial Disclosure, Budgeting, Child Support & Finances (2 hr)

AUsing Forms and Surveys in Online Mediation 
B. Financial Disclosure 
C. Budgeting
D. Child Support Guideline Consideration 
E. Custom Calculations and Additional Child Expense Issues 
F. Exercise: Fish Bowl on Child Finances 


Day 8 - Mediating Spousal Support and Property & Debt Division (2 hr)

Additional Guest Presenter: Julie Gentili Arbrust
A. Mediating Spousal Support Issues Online 
B. Mediating Property, Debt and Tax Issues Online 
C. The "Shelf of Differences," Package Dealing and Integrative Negotiation
D. Group Forum: Experiences Mediating Spousal Support and Your "End Game" 

 

Day 9 - Domestic Violence Issues and Online Mediation Ethics (2 hr)

Additional Guest Presenter: Don Saposnek
A. Domestic Violence Screening and Online Mediation
B. Ethical Standards for Online Mediators
C. Exercise: Ethical Dilemmas 

 

Day 10 - Drafting, Finalizing and Moving Forward (2 hr)

A. Mediating Legal Issues and Involving Attorneys 
B. Developing the Marital Settlement Agreement or Memorandum of Understanding
C. Open Forum on Finalizing Documents and The Ability to File Online 
D. Mediate.com Membership, Certification and Online Mediator Certification 
E. Getting Cases and Marketing 
F. ODR Events and Ongoing Skills Development
G. Conclusion and Wrap Up