Online Mediation Task Force
May 7 - Standards, Ethics & New Technologies for Online Mediation & Online Mediation Training
Hosts: Colin Rule, Leah Wing, Dan Rainey and Melissa Kucinski
What ethical, professional and technical standards are needed for online mediation and online mediation training?
Forum #3 Chat
Forum #3 Evaluation and Comment Form
Forum #3 Materials:
- Introductory Slides - Task Force Information (Jim Melamed's slides)
- Multi-Jurisdictional Issues in Mediation (from Melissa Kucinski)
- Creating a Universal Code of Disclosure (7 Keys Collection)
- Creating Universal Code of Disclosure (Cyberweek)
- Establishing Standards for Online Domestic Relations Mediation (Jim Melamed)
Resources:
- Mediate.com Online Dispute Resolution Section: www.mediate.com/ODR
- National Center for Technology and Dispute Resolution: ODR.info
- International Council for Online Dispute Resolution: ICODR.org
- Sample 12-hr Online Mediation Curriculum
- Sample 20-hr Online Mediation Curriculum
- Sample 20-hr Online Family & Divorce Mediation Curriculum
Organizational Standards:
- ‘Applying the criteria’—a brief intro to standards developed by IMI and several of their key uses
- Easy-read online mediation competences for individuals
- Criteria for ODR-QAPs (programs assessing online mediation competence - see videos at the top of the page)
- Training program criteria and trainer/coach/assessor criteria
- Links to some of the research in relation to online mediation
- Information on IMI Logbook
- Logbook launch post (also announces re-launch of YMI/IMI mentorship framework):
- Standards of Practice - PDF
- APFM Standards for Introductory Family Mediation Training Programs
- Certification and Accreditation of Professional Family Mediators
- Certified Advanced Practitioner Requirements / Application
- Model Standards of Conduct for Mediators
- Model Standards for Mediator Certification Programs
- Model Standards of Practice for Family and Divorce
- Recommended Standards for School-Based Peer Mediation
Additional Topics raised by registrants for consideration:
- What ethical, professional and technical standards are needed for online mediation and online mediation training?
- Are there, or will there be, broadly accepted and fairly expected standard "ground rules" for online mediation?
- What are best practices for confidentiality, privacy and security issues in online mediation?
- How do various aspects of privacy and confidentiality online interact with state and international boundaries?
- How can we best stay current with ongoing online mediation innovation?
- How do we best assist people that are visually impaired?
- How do we best assist participants to gain access to services and help them to capably use online platforms?
- How do we mediate online with people with hearing disabilities. Can this be done without subtitles? Do we need a person with the capability of sign language? Might we in time use an AVATAR for sign language instead of a person?
- Should there be "technical equity" in online mediation, so that all parties and mediators have the same level of technical access?
- How are mediators addressing the issues of Digital Trust, Data Trust and AI Ethics?
- What are various platforms for online mediation besides Zoom?
- What measurement is best used to determine the effectiveness of an online mediation?
- What measurement is best used to determine the effectiveness of an online mediation program's diversity, equity & inclusion?
- What are the pros/cons of online mediators being licensed like other professions?
- What are predicted norms in online mediation?
- What are the participant privacy/confidentiality issues when mediating for participants at their homes, and also for mediators mediating from home?
- What quality assurance systems exist for online mediation and online mediation training? What systems should exist?