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Online Dispute Resolution: Theory and Practice – A Treatise on Technology and Dispute Resolution

author

author

Mohamed S. Abdel Wahab

author

July 7, 2022

Mohamed S. Abdel Wahab, Ethan Katsh and Daniel Rainey( Eds.)

Published, sold and distributed by Eleven International Publishing
The Hague, Netherlands www.elevenpub.com

Foreward by Richard Suskind

Contributors, Publisher and Copyright Information

Ethan Katsh

ODR: A Look at History – A Few Thoughts About the Present and Some Speculation About the Future

Leah Wing and Daniel Rainey

Online Dispute Resolution and the Development of Theory

Orna Rabinovich-Einy and Ethan Katsh

Lessons from Online Dispute Resolution for Dispute Systems Design

Arno R. Lodder and John Zeleznikow

Artificial Intelligence and Online Dispute Resolution

Sanjana Hattotuwa

Mobiles and ODR: Why We Should Care

Vikki Rogers

Knitting the Security Blanket for New Market Opportunities – Establishing a Global Online Dispute Resolution System for Cross-Border Online Transactions for the Sale of Goods

Aura Esther Vilalta

ODR and E-Commerce

Pablo Cortés

Online Dispute Resolution for Consumers – Online Dispute Resolution Methods for Settling Business to Consumer Conflicts

Colin Rule and Harpreet Singh

ODR and Online Reputation Systems – Maintaining Trust and Accuracy Through Effective Redress

Daniel Rainey

ODR and Culture

Noam Ebner

ODR and Interpersonal Trust

Daniel Rainey and Ethan Katsh

ODR and Government

Ruha Devanesan and Jeffrey ArestyODR and Justice – An Evaluation of Online Dispute Resolution’s Interplay with Traditional Theories of Justice

Nicolas W. Vermeys and Karim BenyekhlefODR and the Courts

Frank Fowlie

Online Dispute Resolution and Ombudsmanship

Ernest Thiessen, Paul Miniato and Bruce Hiebert

ODR and eNegotiation

Noam Ebner

Mohamed S. Abdel Wahab

ODR and e-Abritation – Trends & Challenges

Arthur Pearlstein, Bryan Hanson and Noam EbnerODR in North America

Marta Poblet and Graham Ross

Tania Sourdin and Chinthaka Liyanage

The Promise and Reality of Online Dispute Resolution in Australia

Zhao Yun, Timothy Sze, Tommy Li and Chittu Nagarajan

Online Dispute Resolution in Asia

Gabriela R. Szlak

Online Dispute Resolution in Latin America – Challenges and Opportunities

Mohamed S. Abdel Wahab

Online Dispute Resolution for Africa

author

Ethan Katsh

Professor Ethan Katsh is the director of the Center for Technology and Dispute Resolution and Professor Emeritus of Legal Studies at the University of Massachusetts. Along with Janet Rifkin, he wrote the first book on ODR, Online Dispute Resolution: Resolving Disputes in Cyerspace (2001). Professor Katsh is a graduate ofthe… MORE >

author

Mohamed S. Abdel Wahab

Dr. Mohamed S. Abdel Wahab (MCIArb.), Licence en Droit (CAI), LL.M. (CAI), CIArb Dip. International Commercial Arbitration (Balliol College, Oxford University), MPhil and Ph.D (Manchester University, UK), is an Assistant Professor, Faculty of Law (Cairo University, Egypt). He is a Founding Partner of Zulficar & Partners where he serves as… MORE >

author

Daniel Rainey

Daniel Rainey is a mediator, author and trainer, and a principal in Holistic Solutions, Inc., an organisation that offers training and consulting in a variety of conflict engagement modes. Until 2017, he served as the Chief of Staff for the US National Mediation Board and is the Co-Chair of IMI’s… MORE >

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