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Online Dispute Resolution: Theory and Practice – A Treatise on Technology and Dispute Resolution

Mohamed  S. Abdel Wahab, Ethan Katsh and Daniel Rainey( Eds.)
Published, sold and distributed by Eleven International Publishing
The Hague, Netherlands
 Foreward by Richard Suskind
 Contributors, Publisher and Copyright Information
Ethan Katsh
ODR: A Look at History – A Few Thoughts About the Present and Some Speculation About the Future
Leah Wing and Daniel Rainey
Online Dispute Resolution and the Development of Theory
Orna Rabinovich-Einy and Ethan Katsh
Lessons from Online Dispute Resolution for Dispute SystemsDesign
Arno R. Lodder and John Zeleznikow
Artificial Intelligence and Online Dispute Resolution
Sanjana Hattotuwa
Mobiles and ODR: Why We Should Care 
Vikki Rogers
Knitting the Security Blanket for New Market Opportunities – Establishinga Global Online Dispute Resolution System for Cross-BorderOnline Transactions for the Sale of Goods
Aura Esther Vilalta
ODR and E-Commerce
Pablo Cortés
Online Dispute Resolution for Consumers – Online Dispute Resolution Methods for Settling Business to Consumer Conflicts
Colin Rule and Harpreet Singh
ODR and Online Reputation Systems – Maintaining Trust and Accuracy Through Effective Redress
Daniel Rainey
ODR and Culture
Noam Ebner
ODR and Interpersonal Trust
Daniel Rainey and Ethan Katsh
ODR and Government
Ruha Devanesan and Jeffrey ArestyODR and Justice – An Evaluation of Online Dispute Resolution’s Interplay with Traditional Theories of Justice
Nicolas W. Vermeys and Karim BenyekhlefODR and the Courts
Frank Fowlie
Online Dispute Resolution and Ombudsmanship
Ernest Thiessen, Paul Miniato and Bruce Hiebert
ODR and eNegotiation
Noam Ebner
Mohamed S. Abdel Wahab
ODR and e-Abritation – Trends & Challenges
Arthur Pearlstein, Bryan Hanson and Noam EbnerODR in North America
Marta Poblet and Graham Ross
ODR in Europe
Tania Sourdin and Chinthaka Liyanage
The Promise and Reality of Online Dispute Resolution in Australia
Zhao Yun, Timothy Sze, Tommy Li and Chittu Nagarajan
Online Dispute Resolution in Asia
Gabriela R. Szlak
Online Dispute Resolution in Latin America – Challenges and Opportunities
Mohamed S. Abdel Wahab
Online Dispute Resolution for Africa

Ethan Katsh

Professor Ethan Katsh is the director of the Center for Technology and Dispute Resolution and Professor Emeritus of Legal Studies at the University of Massachusetts. Along with Janet Rifkin, he wrote the first book on ODR, Online Dispute Resolution: Resolving Disputes in Cyerspace (2001).  Professor Katsh is a graduate ofthe… MORE >


Mohamed S. Abdel Wahab

Dr. Mohamed S. Abdel Wahab (MCIArb.), Licence en Droit (CAI), LL.M. (CAI), CIArb Dip. International Commercial Arbitration (Balliol College, Oxford University), MPhil and Ph.D (Manchester University, UK), is an Assistant Professor, Faculty of Law (Cairo University, Egypt).  He is a Founding Partner of Zulficar & Partners where he serves as… MORE >


Daniel Rainey

Daniel Rainey is a mediator, author and trainer, and a principal in Holistic Solutions, Inc., an organisation that offers training and consulting in a variety of conflict engagement modes.  Until 2017, he served as the Chief of Staff for the US National Mediation Board and is the Co-Chair of IMI’s… MORE >

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