Before the pandemic, losing your internet connectivity was frustrating; now, losing connectivity can truly be detrimental to your health and safety. This article proposes a new model for redress where independent ombudspersons help consumers get fair redress for lost connections, enabling equitable outcomes and leveling the playing field.
(10/13/20)Clare Fowler, Jim Melamed, Colin Rule
Mediation 20/20 Day 2 Video: The current state of the field: obstacles and opportunities.
(10/06/20)John Helie, Jim Melamed, Colin Rule
This video, developed by new Mediate.com CEO, Colin Rule, recounts the founding of Mediate.com, now more than 25 years ago by John Helie and Jim Melamed.
(10/06/20)Jim Melamed, Clare Fowler, Colin Rule
Mediation 20/20 Complete Day 1 Video - What Have We Achieved? How Did We Get Where We Are? Welcome and Celebration with Jim Melamed and John Helie plus panel.
This article illustrates that mediation improves conflict resolution and is associated with increased activity in the nucleus accumbens, a key region in the brain's reward circuitry.
(9/21/20)ADR Institute of Canada
The ADR Institute of Canada (ADRIC) has an Online Dispute Task Force (ODRTF). The Task Force formed a sub-committee on Platforms. After evaluating 12 systems, the sub-committee recommends three platforms: CREKODR, Caseload Manager, and the Sport Dispute Resolution Centre of Canada (SDRCC).
They said it couldn’t be done. I said it couldn’t be done. Six months ago, this would have been unthinkable.
ODR is More Than Zoom
All you need to know is – there is No Mo Fo Mo. Everything prior to 2019 B.C. (Before Corona) was a rehearsal; we are now living in the real digital age.
As more mediators practice via Zoom and experience Zoom fatigue, they are discovering something about themselves.
(9/03/20)Ehsan Ali, Alnoor Maherali
COVID-19 caused a surge in commercial and interpersonal conflict. At the same time, courts are closed, halting society’s traditional route of dispute resolution.
Employee contracts, which were rarely straightforward before the pandemic, are particularly complicated now.
Recently I’ve been pondering a certain aspect of my experience with mediating divorces. It’s about something that often comes up in my encounters with my mediation clients.
Mediate.com is proud to make the first day of our 10 day Online Family Mediation course available for free! The overall 20-hour training is available both "live" September 14-25 and is also available as a recorded course on an ongoing basis. Enjoy!
Today’s post explores the role of body language in virtual or remote mediations, where mediators see participants in a box and on a screen as opposed to in a chair and in person.
According to brand new 8/16/2020 data from Alexa.com, Mediate.com is most visited and most linked mediation website, by far!
Disputes generally are an integral part of human interactions arising from different human transactions
ODR is the use of technology and the internet to foster the effectiveness and efficiency of the dispute resolution process.
(8/02/20)Nadja Alexander, Lela Love
Mediate.com has published a series of peer reviewed articles and videos under the collective title Seven Keys to Unlock Mediation’s Golden Age. The objective of the Seven Keys is to encourage discussion among all stakeholders on navigating mediation’s best future.
"Mediation 20/20: Navigating Mediation's Best Future" is the theme of Mediate.com's 25th Anniversary Online Conference taking place online September 30 to October 2, 2020. This conference is both a focused think-tank conference dedicated to defining the best course for mediation's continued growth and a celebration of Mediate.com's first 25 years.
This article from Harvard's "The Practice," shines a light on ODR and its evolution using Colin Rule’s career as a guide. In building ODR systems for the world’s largest online marketplace and for court systems across the country, Rule’s career offers a window through which to observe and understand the larger ODR movement—a movement that is all the more important as the world grapples with the continued impacts of COVID-19.
This article discusses the practical considerations or the do’s and don’ts of conducting a mediation online.
(7/28/20)Emma-May Litchfield, Danielle Hutchinson
As insights and priorities continue to emerge from the data from the 2016-17 Global Pound Conference, its unique value becomes increasingly apparent.
I believe it is time to start a conversation about whether shorter, staggered sessions ought to be considered a best practice when mediating civil and commercial cases via videoconference.
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Where medicine may have been conventional, the most conservative profession is often thought to be law.