Online Dispute Resolution Section
One Year Later: Zoom Fatigue
Almost one year ago, life for most of us changed irrevocably: we went from commuting to and from our offices and fighting traffic to commuting between our bedrooms and “home” offices and fighting over internet access.
For Ombuds Moving Online
Software should be smart enough to support you and not be a time-suck. That is why we call it a platform and not a canyon.
Evolution of the Mediation Field: Monthly Conversation Series with Field Leaders
As an ongoing Mediate.com Premium Membership benefit, Mediate is now hosting, on a monthly basis, an ongoing series of live online conversations with top mediators and conflict resolvers from around the world. Here is detailed description of the first 9 live conversations.
Announcing the Launch of the New and Improved Arbitrate.com
After many months of work, we are very proud to announce the launch of a new Arbitrate.com site, sporting a sleek design and a powerful set of updated features and capabilities. Please consider joining Arbitrate.com and sign up for our free Arbitration Today newsletter.
After Lockdown, Businesses will Need to be More Human Than Ever
Working remotely during the coronavirus pandemic has highlighted the need for organizations to demonstrate their emotional qualities.
[NAWJ Podcast] Technology in the Courts and in ADR: Meeting the Moment
JAMS has developed a multi-pronged strategy to offer virtual ADR to its clients.
Of Pandemic and Perseverance: NYCLA’s ADR Committee Makes Lemonade Out of Lemons in 2020
Among many challenging occurrences, the deadly coronavirus pandemic, protest-related violence resulting from deplorable civil rights violations, natural disasters, and all-too-regular political shockwaves— ultimately culminating in unprecedented siege and sorrow at the Capitol—definitively made 2020 humanity’s “year of the lemon.”
Effective Virtual Mediation: 10 Lessons After 10 Months
On the last day I was physically present in the office in March 2020, I completed a multi-party mediation with two parties appearing by Zoom at the last minute due to health concerns. How things have changed since that meeting.
How Can We Best Make and Maintain Quality Mediators?
Under the leadership of Forrest (Woody) Mosten, Mediate.com's Online Mediation Training Task Force is tackling a huge issue: "How can the mediation field now and in the future best make and maintain quality mediators?
5 Zoom Lessons for Leaders
During the pandemic, business leaders can learn from educators about overcoming the communication challenges that video conferencing platforms present.
How To Screw Up a Mediation in our Brave New World
FUBAR Zoom mediation: A Field Guide for Mediators. FUBAR = Fouled Up Beyond All Recognition
Resolving Legal Battles, One Text Message at a Time
The Franklin County Municipal Court (FCMC), located in Columbus, Ohio offers online, text-message mediation. This article highlights the data from mediations completed entirely online, by text message, in one of FCMC’s mediations programs.
Navigating Cybersecurity in ADR
Cybersecurity is the protection of internet-connected systems like hardware, software and data from cyber-threats and unauthorized access that can be designed to access, delete, or extort a user’s sensitive and personal data.
Legal Design and Dispute Tech: Before the Conflict
Technology continues to create new conflict, and with that, find new ways to resolve that conflict.
Is There a Zoom Mediation in Your Future?
During the state of emergency, courts have been working at less than full capacity.
ODR and Virtual Mediation: High Conflict People in Online Mediation
Now that online mediation has become normalized, how have mediators handled the shift? How does in-person mediation differ from online mediation and what have mediators done to capitalize on those differences to excel in virtual mediations? What is the future of online dispute resolution (ODR) and virtual mediation? This article focuses on the aspects of dealing with High Conflict Personalities when in an online mediation process.
Let’s Settle This Online
The benefits of online mediation for personal injury disputes. Much attention has been given to online mediation, in addition to other types of online dispute resolution (ODR), as it has seen widespread acceptance as of late due to restrictions on in-person gatherings. Is that acceptance forced in light of the need to keep claims moving forward with no viable alternative, or are parties finding that online mediation may, in fact, be preferable to face-to-face in some cases?
APFM, NAFCM, MBB & ACR Co-Sponsor National Mediation Policy Act!
The APFM, NAFCM, MBB & ACR have joined Mediate.com's groundbreaking efforts to set America on a better path by sponsoring the "National Mediation Policy Act" (NMPA). The Act declares a national policy favoring voluntary mediation over disputes being litigated, remaining unresolved or resulting in violence.
How Mediation Saved the World
Greetings from the future, 10 years in the future to be exact, November 28, 2030 to be even more precise. It is Thanksgiving Day 2030, and we are here testing a previously secret joint project of Mediate.com and Zoom wherein future text and image communications, up to 10 years into the future, can now be sent and published “backward in time.” Crazy, I know.
Online Mediation Training at Mediate University
One of Mediate.com’s most popular features over the last decade has been Mediate University. From its launch with just a few courses in (2010), Mediate University has grown to a rich repository of courses from many of the leading mediation trainers in the world.
Virtual Mediation Can and Must Be Done Right
Use these strategies to avoid pitfalls and make the most out of virtual mediation. Especially during Covid-19, virtual mediation can and must be facilitated with excellence.
How to Bring Civility to Political Arguments
Civility, respect, understanding, and the willingness to listen. These are core conversational virtues that are universally appreciated.
Cyberweek 2020: The Online Mediation Surge and ODR
In this talk, Noam Ebner discusses the migration of the mediation profession online during the COVID-19 era, and the wider impacts of this phenomenon on the ODR field and on the practice of mediation, online and in traditional mediation rooms.
Cyberweek 2020: How to Get Started with Video Mediation
In this Cyberweek 2020 presentation, Clare Fowler and Colin Rule review how mediators can get started with online video mediation.
Cyberweek 2020: Creating a Code of Disclosure for Online Mediators
This Cyberweek 2020 session describes a suggested Code of Disclosure for Online Mediators to help modernize mediation ethics as we mediate online.