Almost one year ago, life for most of us changed irrevocably: we went from commuting to and from our offices and fighting traffic to commuting between our bedrooms and “home” offices and fighting over internet access.
Software should be smart enough to support you and not be a time-suck. That is why we call it a platform and not a canyon.
As an ongoing Mediate.com Premium Membership benefit, Mediate is now hosting, on a monthly basis, an ongoing series of live online conversations with top mediators and conflict resolvers from around the world. Here is detailed description of the first 9 live conversations.
(3/09/21)Amy Schmitz, Colin Rule
After many months of work, we are very proud to announce the launch of a new Arbitrate.com site, sporting a sleek design and a powerful set of updated features and capabilities. Please consider joining Arbitrate.com and sign up for our free Arbitration Today newsletter.
Working remotely during the coronavirus pandemic has highlighted the need for organizations to demonstrate their emotional qualities.
JAMS has developed a multi-pronged strategy to offer virtual ADR to its clients.
(2/19/21)Elan E. Weinreb, Chris Fladgate, Nelson Timken
Among many challenging occurrences, the deadly coronavirus pandemic, protest-related violence resulting from deplorable civil rights violations, natural disasters, and all-too-regular political shockwaves— ultimately culminating in unprecedented siege and sorrow at the Capitol—definitively made 2020 humanity’s “year of the lemon.”
On the last day I was physically present in the office in March 2020, I completed a multi-party mediation with two parties appearing by Zoom at the last minute due to health concerns. How things have changed since that meeting.
(1/23/21)Jim Melamed, Forrest (Woody) Mosten
Under the leadership of Forrest (Woody) Mosten, Mediate.com's Online Mediation Training Task Force is tackling a huge issue: "How can the mediation field now and in the future best make and maintain quality mediators?
During the pandemic, business leaders can learn from educators about overcoming the communication challenges that video conferencing platforms present.
FUBAR Zoom mediation: A Field Guide for Mediators. FUBAR = Fouled Up Beyond All Recognition
(12/27/20)Veronica Cravener, Jessica Kavinsky
The Franklin County Municipal Court (FCMC), located in Columbus, Ohio offers online, text-message mediation. This article highlights the data from mediations completed entirely online, by text message, in one of FCMC’s mediations programs.
(12/18/20)Julian Granka Ferguson
Cybersecurity is the protection of internet-connected systems like hardware, software and data from cyber-threats and unauthorized access that can be designed to access, delete, or extort a user’s sensitive and personal data.
Technology continues to create new conflict, and with that, find new ways to resolve that conflict.
During the state of emergency, courts have been working at less than full capacity.
(12/01/20)Jared Lee, Andressa Bortolin
Now that online mediation has become normalized, how have mediators handled the shift? How does in-person mediation differ from online mediation and what have mediators done to capitalize on those differences to excel in virtual mediations? What is the future of online dispute resolution (ODR) and virtual mediation? This article focuses on the aspects of dealing with High Conflict Personalities when in an online mediation process.
The benefits of online mediation for personal injury disputes. Much attention has been given to online mediation, in addition to other types of online dispute resolution (ODR), as it has seen widespread acceptance as of late due to restrictions on in-person gatherings. Is that acceptance forced in light of the need to keep claims moving forward with no viable alternative, or are parties finding that online mediation may, in fact, be preferable to face-to-face in some cases?
The APFM, NAFCM, MBB & ACR have joined Mediate.com's groundbreaking efforts to set America on a better path by sponsoring the "National Mediation Policy Act" (NMPA). The Act declares a national policy favoring voluntary mediation over disputes being litigated, remaining unresolved or resulting in violence.
Greetings from the future, 10 years in the future to be exact, November 28, 2030 to be even more precise. It is Thanksgiving Day 2030, and we are here testing a previously secret joint project of Mediate.com and Zoom wherein future text and image communications, up to 10 years into the future, can now be sent and published “backward in time.” Crazy, I know.
One of Mediate.com’s most popular features over the last decade has been Mediate University. From its launch with just a few courses in (2010), Mediate University has grown to a rich repository of courses from many of the leading mediation trainers in the world.
Use these strategies to avoid pitfalls and make the most out of virtual mediation. Especially during Covid-19, virtual mediation can and must be facilitated with excellence.
Civility, respect, understanding, and the willingness to listen. These are core conversational virtues that are universally appreciated.
In this talk, Noam Ebner discusses the migration of the mediation profession online during the COVID-19 era, and the wider impacts of this phenomenon on the ODR field and on the practice of mediation, online and in traditional mediation rooms.
(11/07/20)Clare Fowler, Colin Rule
In this Cyberweek 2020 presentation, Clare Fowler and Colin Rule review how mediators can get started with online video mediation.
(11/07/20)Ana Gonçalves, Daniel Rainey
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This Cyberweek 2020 session describes a suggested Code of Disclosure for Online Mediators to help modernize mediation ethics as we mediate online.