(6/25/21)Eric R. Galton
A funny thing happened on April 1, 2020. After over 30 years and 7,500 cases as an in person, high-touch mediator, I grudgingly became, out of necessity born by COVID-19, a virtual, online mediator.
As a society, we have not resolved many enduring disputes, or convinced each other, or even discussed them intelligently, but ended up instead screaming at one another, clashing violently, and being prepared to manipulate, and even jettison the entire democratic process if it doesn’t back the candidates and policies we support.
This post provides an overview of some findings from an empirical study on online mediation. Nearly 500 mediators from around the world answered questions about advantages, obstacles, best practices, and settlement rates. The post provides an overview and analysis of English-language responses.
(6/03/21)Clare Fowler, Jonathan Rodrigues
How can we best support the development of online mediation and online mediation training for youth and in our schools? This Youth and Schools 2-hour Forum builds upon the 2-day "Young Minds, Global Voices Online Conference."
As the COVID-19 pandemic recedes, every aspect of our pre-pandemic ways of work is under review. Simply returning to our old ways is not the answer.
(5/18/21)Forrest (Woody) Mosten, Brian Galbraith
What can mediators learn from the online experience of other collaborative dispute resolution professionals? How do we best integrate online mediation with conflict & life coaching, collaborative practice and limited scope representation?
(5/17/21)Tricia Jones, Forrest (Woody) Mosten
How do we best integrate online mediation and online mediation training with conflict & life coaching, collaborative practice, mentorship, clinics, simulations and video feedback?
Join colleagues from around the world for Mediate's Forum on Standards, Ethics & New Technologies for Online Mediation. Among the featured presenters are Colin Rule, Leah Wing, Dan Rainey and Melissa Kucinski.
(5/08/21)Alberto Elisavetsky, Maria Victoria Marun
This article discusses our concerns: how it has cost us and it is difficult for human beings to understand what are the steps we have to take in order to achieve the future.
It’s clear that COVID-19 has catapulted Online Dispute Resolution (ODR) into the spotlight. In this universally stressful year, there is great promise for online mediation.
(5/01/21)Forrest (Woody) Mosten, Jim Melamed
The second Forum of the Online Mediation Training Task Force centered on new and emerging issues of online mediation and the training of mediators online.
(4/19/21)Jim Melamed, Forrest (Woody) Mosten
How do we best support the growth of mediation around the world? This Forum shared the perspectives of panelists from Nigeria, Argentina, Russia and India who compared and contrasted their experiences with online mediation and online training in developing mediation cultures.
Mediate.com is ranked the top mediation website by Alexa in its April 14, 2021 global website rankings. In business since 1996, Mediate.com has over 25,000 searchable mediation articles, blog posts, news items and videos and hosts the most utilized mediator directory in the world.
One of the most important things a mediator must do- if not the most important- is to build trust and rapport with the parties. In pre-Covid days, this was a bit easier; the mediator could sit face to face with each party and schmooze.
A guide on best practices related to the collection and use mobile evidence and the software options available best suited to assist.
Protecting client confidentiality is critical, not only to protect your business’ reputation but also to adhere to strict legislation around safeguarding data.
Almost one year ago, life for most of us changed irrevocably: we went from commuting to and from our offices and fighting traffic to commuting between our bedrooms and “home” offices and fighting over internet access.
Software should be smart enough to support you and not be a time-suck. That is why we call it a platform and not a canyon.
As an ongoing Mediate.com Premium Membership benefit, Mediate is now hosting, on a monthly basis, an ongoing series of live online conversations with top mediators and conflict resolvers from around the world. Here is detailed description of the first 9 live conversations.
(3/09/21)Amy Schmitz, Colin Rule
After many months of work, we are very proud to announce the launch of a new Arbitrate.com site, sporting a sleek design and a powerful set of updated features and capabilities. Please consider joining Arbitrate.com and sign up for our free Arbitration Today newsletter.
Working remotely during the coronavirus pandemic has highlighted the need for organizations to demonstrate their emotional qualities.
JAMS has developed a multi-pronged strategy to offer virtual ADR to its clients.
(2/19/21)Elan E. Weinreb, Chris Fladgate, Nelson Timken
Among many challenging occurrences, the deadly coronavirus pandemic, protest-related violence resulting from deplorable civil rights violations, natural disasters, and all-too-regular political shockwaves— ultimately culminating in unprecedented siege and sorrow at the Capitol—definitively made 2020 humanity’s “year of the lemon.”
On the last day I was physically present in the office in March 2020, I completed a multi-party mediation with two parties appearing by Zoom at the last minute due to health concerns. How things have changed since that meeting.
(1/23/21)Jim Melamed, Forrest (Woody) Mosten
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Under the leadership of Forrest (Woody) Mosten, Mediate.com's Online Mediation Training Task Force is tackling a huge issue: "How can the mediation field now and in the future best make and maintain quality mediators?