Online Dispute Resolution Section


Jim Melamed

Mediation 20/20 Conference - Day 3 Video

(10/19/20)Jim Melamed, Clare Fowler, Colin Rule

Mediation 20/20 Complete Day 3 Video: (1) Envisioning Mediation for a New Generation - Where Should We Go? Technology and New Generational Expectations; and (2) Moving Forward - How Do We Get There?

John Sturrock

Mediators Green Pledge

(10/19/20)John Sturrock

Promoting the Mediators Green Pledge is now the purpose of a new WoMACC site. It seems to be one way to commit to our future. I invite you to sign up to the Green Pledge and to promote it to those you know and work with.

John Lande

Asynchronous Instruction in this Year of Living Dangerously

(10/16/20)John Lande

Probably every student and instructor has had difficult challenges this year accommodating to the routines needed because of the pandemic.

Josh Srago

Envisioning Online Dispute Resolution (ODR) for Internet Service Provider Outages

(10/15/20)Josh Srago

Before the pandemic, losing your internet connectivity was frustrating; now, losing connectivity can truly be detrimental to your health and safety. This article proposes a new model for redress where independent ombudspersons help consumers get fair redress for lost connections, enabling equitable outcomes and leveling the playing field.

Clare Fowler

Mediation 20/20 Conference - Day 2 Video

(10/13/20)Clare Fowler, Jim Melamed, Colin Rule

Mediation 20/20 Day 2 Video: The current state of the field: obstacles and opportunities.

Jim Melamed

Mediation 20/20 Conference - Day 1 Video

(10/06/20)Jim Melamed, Clare Fowler, Colin Rule

Mediation 20/20 Complete Day 1 Video - What Have We Achieved? How Did We Get Where We Are? Welcome and Celebration with Jim Melamed and John Helie plus panel.

John Helie

Video: Mediate.com: The First 25 Years

(10/06/20)John Helie, Jim Melamed, Colin Rule

This video, developed by new Mediate.com CEO, Colin Rule, recounts the founding of Mediate.com, now more than 25 years ago by John Helie and Jim Melamed.

Francois Bogacz

Impact of Couple Conflict and Mediation on How Romantic Partners are Seen: An fMRI study

(9/28/20)Francois Bogacz

This article illustrates that mediation improves conflict resolution and is associated with increased activity in the nucleus accumbens, a key region in the brain's reward circuitry.

ADR Institute of Canada

Task Force Recommends ODR Platforms to the ADR Institute of Canada

(9/21/20)ADR Institute of Canada

The ADR Institute of Canada (ADRIC) has an Online Dispute Task Force (ODRTF).  The Task Force formed a sub-committee on Platforms.  After evaluating 12 systems, the sub-committee recommends three platforms: CREKODR, Caseload Manager, and the Sport Dispute Resolution Centre of Canada (SDRCC).

John Sturrock

They Said It Couldn’t Be Done – Mediation Training Online

(9/15/20)John Sturrock

They said it couldn’t be done. I said it couldn’t be done. Six months ago, this would have been unthinkable.

Simon Boehme

You Mediate on Zoom. Now What?

(9/14/20)Simon Boehme

ODR is More Than Zoom

Jonathan Rodrigues

No Mo Fo Mo

(9/08/20)Jonathan Rodrigues

All you need to know is – there is No Mo Fo Mo. Everything prior to 2019 B.C. (Before Corona) was a rehearsal; we are now living in the real digital age.

Clare Fowler

Zoom Fatigue Uncovers Mediators' Secret Weapon

(9/05/20)Clare Fowler

As more mediators practice via Zoom and experience Zoom fatigue, they are discovering something about themselves.

Online Mediation Worth the Screen Time

(9/03/20)Ehsan Ali, Alnoor Maherali

COVID-19 caused a surge in commercial and interpersonal conflict. At the same time, courts are closed, halting society’s traditional route of dispute resolution.

Kayla Matthews

Employee Contracts Are Becoming Complicated Amid COVID-19

(8/29/20)Kayla Matthews

Employee contracts, which were rarely straightforward before the pandemic, are particularly complicated now.

Laurie Israel

Bearing Witness in Mediation

(8/28/20)Laurie Israel

Recently I’ve been pondering a certain aspect of my experience with mediating divorces. It’s about something that often comes up in my encounters with my mediation clients.

Jim Melamed

Mediating Online: Family Mediation Course

(8/26/20)Jim Melamed

Mediate.com is proud to make the first day of our 10 day Online Family Mediation course available for free! The overall 20-hour training is available both "live" September 14-25 and is also available as a recorded course on an ongoing basis. Enjoy!

David Ross

From Eye-Rolls to Grimaces: Understanding Body Language in Virtual Mediations

(8/21/20)David Ross

Today’s post explores the role of body language in virtual or remote mediations, where mediators see participants in a box and on a screen as opposed to in a chair and in person.

Jim Melamed

Comparing Mediation Websites

(8/17/20)Jim Melamed

According to brand new 8/16/2020 data from Alexa.com, Mediate.com is most visited and most linked mediation website, by far!

Morenike Obi-Farinde

Online Dispute Resolution (ODR): A Viable Solution to Speed and Efficiency Issues in ADR

(8/07/20)Morenike Obi-Farinde

Disputes generally are an integral part of human interactions arising from different human transactions

R Abhishek

Time for India to Move Online!

(8/06/20)R Abhishek

ODR is the use of technology and the internet to foster the effectiveness and efficiency of the dispute resolution process.

Nadja Alexander

Seven Keys to Unlock Mediation’s Golden Age - The Introduction

(8/02/20)Nadja Alexander, Lela Love

Mediate.com has published a series of peer reviewed articles and videos under the collective title Seven Keys to Unlock Mediation’s Golden Age. The objective of the Seven Keys is to encourage discussion among all stakeholders on navigating mediation’s best future.

Mediate.com ZZZZZ

Mediate.com's 25th Anniversary "Mediation 20/20" Online Conference

(8/01/20)Mediate.com

"Mediation 20/20: Navigating Mediation's Best Future" is the theme of Mediate.com's 25th Anniversary Online Conference taking place online September 30 to October 2, 2020. This conference is both a focused think-tank conference dedicated to defining the best course for mediation's continued growth and a celebration of Mediate.com's first 25 years.

Colin Rule

Separating the People from the Problem - Colin Rule and the Rise of Online Dispute Resolution

(7/31/20)Colin Rule

This article from Harvard's "The Practice," shines a light on ODR and its evolution using Colin Rule’s career as a guide. In building ODR systems for the world’s largest online marketplace and for court systems across the country, Rule’s career offers a window through which to observe and understand the larger ODR movement—a movement that is all the more important as the world grapples with the continued impacts of COVID-19.

Phyllis Pollack

Some Practical Considerations When Mediating Online!

(7/28/20)Phyllis Pollack

This article discusses the practical considerations or the do’s and don’ts of conducting a mediation online.

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