Online Dispute Resolution Section


Tricia Jones

May 14 Forum on Experiential Training and Mentoring

(5/10/21)Tricia Jones, Forrest (Woody) Mosten

How do we best integrate online mediation and online mediation training with conflict & life coaching, collaborative practice, mentorship, clinics, simulations and video feedback? Please complete the Survey Monkey Pre-Forum Questionnaire!

Colin Rule

Full Video Posted of May 7 Forum on Standards, Ethics & New Technologies for Online Mediation

(5/08/21)Colin Rule

Join colleagues from around the world for Mediate's May 7 Forum on Standards, Ethics & New Technologies for Online Mediation. Among the featured presenters are Colin Rule, Leah Wing, Dan Rainey and Melissa Kucinski.

Alberto Elisavetsky

Artificial Intelligence, ODR, The Black Swan, and ...Imaginative Cells

(5/08/21)Alberto Elisavetsky, Maria Victoria Marun

This article discusses our concerns: how it has cost us and it is difficult for human beings to understand what are the steps we have to take in order to achieve the future.

Adrienne Baker

Online Dispute Resolution: Mediating in the Time of COVID-19

(5/08/21)Adrienne Baker

It’s clear that COVID-19 has catapulted Online Dispute Resolution (ODR) into the spotlight. In this universally stressful year, there is great promise for online mediation.

Forrest (Woody) Mosten

Full Video Posted of April 30 Forum on Online Mediation Training

(5/01/21)Forrest (Woody) Mosten, Jim Melamed

The second Forum of the Online Mediation Training Task Force took place on April 30 and centered on new and emerging issues of online mediation and the training of mediators online. The full video of this second Forum is now here posted!

Jim Melamed

Online Mediation Training Forum Updates

(4/29/21)Jim Melamed

The Video of Mediate's Global Growth Forum is now posted. An additional Forum on "Experiential Training, Mentoring and Case Consultation," with hosts Tricia Jones & Forrest (Woody) Mosten, has been added on Friday, May 14. The Forum "Beyond Mediation: Interdisciplinary Collaborative Practice, Coaching and Limited Scope Representation" is now on Friday, May 21. See the updated Forum Schedule. Free registration.

Jim Melamed

Full Video Posted of April 23 Forum on the Global Growth of Mediation

(4/19/21)Jim Melamed, Forrest (Woody) Mosten

How do we best support the growth of mediation around the world?  This Forum will share the perspectives of panelists from Nigeria, Argentina, Russia and India to compare and contrast the experiences of online mediation and training in developing mediation cultures. 

Colin Rule

Mediate is Top Ranked Mediation Website

(4/15/21)Colin Rule

Mediate.com is ranked the top mediation website by Alexa in its April 14, 2021 global website rankings. In business since 1996, Mediate.com has over 25,000 searchable mediation articles, blog posts, news items and videos and hosts the most utilized mediator directory in the world.

Phyllis Pollack

Trust and Rapport - ODR Style!

(4/10/21)Phyllis Pollack

One of the most important things a mediator must do- if not the most important- is to build trust and rapport with the parties. In pre-Covid days, this was a bit easier; the mediator could sit face to face with each party and schmooze.

Carrie Gour

Using Text Messages and Emails in Mediation, Family, or Divorce Court

(4/09/21)Carrie Gour

A guide on best practices related to the collection and use mobile evidence and the software options available best suited to assist.

Dakota Murphey

Confidentiality and Protecting Client Data in an Online Environment

(3/26/21)Dakota Murphey

Protecting client confidentiality is critical, not only to protect your business’ reputation but also to adhere to strict legislation around safeguarding data.

Phyllis Pollack

One Year Later: Zoom Fatigue

(3/19/21)Phyllis Pollack

Almost one year ago, life for most of us changed irrevocably: we went from commuting to and from our offices and fighting traffic to commuting between our bedrooms and “home” offices and fighting over internet access.

Clare Fowler

For Ombuds Moving Online

(3/19/21)Clare Fowler

Software should be smart enough to support you and not be a time-suck. That is why we call it a platform and not a canyon.

Forrest (Woody) Mosten

Mediate.com Announces 5 Online Mediation Training Forums

(3/16/21)Forrest (Woody) Mosten, Jim Melamed

Forrest (Woody) Mosten, Task Force Chair, and Jim Melamed, Mediate.com Board Chair, invite you to participate in five (5) open Forums seeking to further Online Mediation Training. See the Forum Schedule and Register!

Colin Rule

Evolution of the Mediation Field: Monthly Conversation Series with Field Leaders

(3/10/21)Colin Rule

As an ongoing Mediate.com Premium Membership benefit, Mediate is now hosting, on a monthly basis, an ongoing series of live online conversations with top mediators and conflict resolvers from around the world.  Here is detailed description of the first 9 live conversations.

Amy Schmitz

Announcing the Launch of the New and Improved Arbitrate.com

(3/09/21)Amy Schmitz, Colin Rule

After many months of work, we are very proud to announce the launch of a new Arbitrate.com site, sporting a sleek design and a powerful set of updated features and capabilities. Please consider joining Arbitrate.com and sign up for our free Arbitration Today newsletter.

Arran Heal

After Lockdown, Businesses will Need to be More Human Than Ever

(3/08/21)Arran Heal

Working remotely during the coronavirus pandemic has highlighted the need for organizations to demonstrate their emotional qualities.

Jennifer Shack

For Family Cases Involving Reports of Intimate Partner Violence, Shuttle and Videoconference Mediation Are Safe, Effective and Preferred by Parents

(3/05/21)Jennifer Shack

In a randomized controlled trial of family cases involving parents reporting high levels of intimate partner violence (IPV), parents felt safer in and were more satisfied with shuttle and videoconference mediation than litigation.

Richard Birke

[NAWJ Podcast] Technology in the Courts and in ADR: Meeting the Moment

(2/26/21)Richard Birke

JAMS has developed a multi-pronged strategy to offer virtual ADR to its clients.

Elan E. Weinreb

Of Pandemic and Perseverance: NYCLA’s ADR Committee Makes Lemonade Out of Lemons in 2020

(2/19/21)Elan E. Weinreb, Chris Fladgate, Nelson Timken

Among many challenging occurrences, the deadly coronavirus pandemic, protest-related violence resulting from deplorable civil rights violations, natural disasters, and all-too-regular political shockwaves— ultimately culminating in unprecedented siege and sorrow at the Capitol—definitively made 2020 humanity’s “year of the lemon.”

Robin Gise

Effective Virtual Mediation: 10 Lessons After 10 Months

(2/05/21)Robin Gise

On the last day I was physically present in the office in March 2020, I completed a multi-party mediation with two parties appearing by Zoom at the last minute due to health concerns. How things have changed since that meeting.

Jim Melamed

How Can We Best Make and Maintain Quality Mediators?

(1/23/21)Jim Melamed, Forrest (Woody) Mosten

Under the leadership of Forrest (Woody) Mosten, Mediate.com's Online Mediation Training Task Force is tackling a huge issue: "How can the mediation field now and in the future best make and maintain quality mediators?

George Siedel

5 Zoom Lessons for Leaders

(1/08/21)George Siedel

During the pandemic, business leaders can learn from educators about overcoming the communication challenges that video conferencing platforms present.

Christopher Nolland

How To Screw Up a Mediation in our Brave New World

(1/04/21)Christopher Nolland

FUBAR Zoom mediation: A Field Guide for Mediators. FUBAR = Fouled Up Beyond All Recognition

Veronica Cravener

Resolving Legal Battles, One Text Message at a Time

(12/27/20)Veronica Cravener, Jessica Kavinsky

The Franklin County Municipal Court (FCMC), located in Columbus, Ohio offers online, text-message mediation. This article highlights the data from mediations completed entirely online, by text message, in one of FCMC’s mediations programs.

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