Online Dispute Resolution Section
Online Dispute Resolution Moves to the Courts
The second half of 2018 has seen a marked increase in conferences including, if not focused solely on, developments in Online Dispute Resolution and online mediation.
Comparative Data on Mediator Directory Websites
According to new data from Alexa.com, Mediate.com is most visited and most linked mediator directory website.
Online Dispute Resolution (ODR) for Lawyers
This chapter focuses on areas of ODR that are likely to involve attorneys, Attorney involvement in ODR tends to be for more complex and substantial disputes, such as resolving all divorce issues or settling an estate or resolving ongoing business issues. These are areas of “integrative” ODR practice, where there are multiple issues and, commonly, a continuing relationship.
ODR as an Effective Method to Ensure Access to Justice: The Worrying, But Promising Brazilian Case
After an introduction to the historical aspects of dispute resolution, this article discusses the relevance of Online Dispute Resolution (ODR) methods for a smooth transition to the Internet Age.
Justice
As a non-lawyer who teaches in law schools, I have been brought into the “justice” conversation many times. I am asked: How can you be sure your online systems will deliver justice?
Why Labelling and Group Identity Matters in Conflict?
Labels are increasingly being used to leverage support for group identities and ideals.
Leaving Facebook
I was a fan of Facebook from my first login. I registered right after it opened to the public in 2006, and I led most of my friends onto the platform. I am now choosing to leave Facebook.
In Isolation Together
Ok, we’ve got a problem: Britain has announced a new Minister of Loneliness.
Two Converging Trends
Us mediators and consultants try to help people create constructive engagements and dialogues that lead to real problem solving.
India’s Internet Citizens Can Finally Settle Online!
This millennial generation demands quick, accessible and tech-ridden supply of solutions to all its needs. How, then, does this generation remain indifferent and accommodating of the traditionally inefficient court system?
ODR for All: Digital Accessibility and Disability Accommodations in Online Dispute Resolution
The promise of online dispute resolution (ODR) depends on accessibility.
Online Dispute Resolution: the “New Normal”
It may come as a surprise that online dispute resolution has been around for more than twenty years.
The New Handshake: Using ODR to Create Value for Consumers and Businesses
ODR can help address a problem often referred to as “access to justice” (A2J).
Social Media-tion: A Bridge for Young Mediators to Enter--and Re-Define--The Profession?
For years, a gap has existed between mediation training of young students and entry into the field as professional mediators.
Interview with John Helie
This is the complete interview by Robert Benjamin with John Helie, founder of ConflictNet and co-Founder of Mediate.com, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.
The Medium Makes the Difference!
The last decade and a half has seen an explosion in communication by every means imaginable other than face to face. For this reason, I believe its points are worth revisiting.
Small Claims Courts 2.0 - Online Dispute Resolution in Action at Franklin County Municipal Court
For decades now, small claims courts have been offering a great service to our society. But now that most of us have a smart-phone, they can do an even better job.
Difficult Conversations in the Modern Era of (Anti-) Social Media
Recent events show that our social problems are exacerbated by a wide variety of anti-social media behaviors.
Ethical Principles for Online Dispute Resolution: A GPS Device for the Field
The disruptive force of technology has led to innovative dispute resolution practices that increase access to justice and also raise new ethical considerations.
Elementary, My Dear Watson!
Nowadays, there are two recurring questions regarding Artificial Intelligence that are very difficult to be answered: How far will humans interact with machines? And until what point humans can be replaced?
Access to Information and Justice: Where does ODR lead us to?
This is an article describing the 2017 Online Dispute Resolution Conference in Paris.
5 Tips for Adding Video to your Mediation Practice
As more services go digital, it is necessary for legal and mediation professional to follow the trend. Clients expect an equal level of convenience and access in purchasing legal and mediation services that is provided in other online services.
Conflict and the Advent of Social media in the Evolution of Society
Social media is changing how society behaves at a pace that we just cannot fathom. We have embraced it with open arms, but have we taken three steps back to digest it and understand how societal social skills have been affected?
The Ambivalence of Self-Regulation in ODR
ODR is thought to supplement existing ADR methods to address disputes quickly and adequately using technology and the Internet.
ODR's Role in In-Person Mediation and Other 'Must Know' Takeaways About ODR
This article covers a number of practical aspects of online mediation to broaden the understanding of how ODR can benefit a mediation practice.