Online Dispute Resolution Section
Mediate.com's 25th Anniversary "Mediation 20/20" Online Conference
"Mediation 20/20: Navigating Mediation's Best Future" is the theme of Mediate.com's 25th Anniversary Online Conference taking place online September 30 to October 2, 2020. This conference is both a focused think-tank conference dedicated to defining the best course for mediation's continued growth and a celebration of Mediate.com's first 25 years.
Separating the People from the Problem - Colin Rule and the Rise of Online Dispute Resolution
This article from Harvard's "The Practice," shines a light on ODR and its evolution using Colin Rule’s career as a guide. In building ODR systems for the world’s largest online marketplace and for court systems across the country, Rule’s career offers a window through which to observe and understand the larger ODR movement—a movement that is all the more important as the world grapples with the continued impacts of COVID-19.
Seven Keys to Unlock Mediation’s Golden Age - The Introduction
Mediate.com has published a series of peer reviewed articles and videos under the collective title Seven Keys to Unlock Mediation’s Golden Age. The objective of the Seven Keys is to encourage discussion among all stakeholders on navigating mediation’s best future.
Some Practical Considerations When Mediating Online!
This article discusses the practical considerations or the do’s and don’ts of conducting a mediation online.
2nd Key-Data: Run the Global Pound Conference (GPC) Series Every 5-7 Years
As insights and priorities continue to emerge from the data from the 2016-17 Global Pound Conference, its unique value becomes increasingly apparent.
In an ODR World, Is the Time Right to Switch to Multiple Shorter, Staggered Mediation Sessions?
I believe it is time to start a conversation about whether shorter, staggered sessions ought to be considered a best practice when mediating civil and commercial cases via videoconference.
Online Dispute Resolution: You Can Do This!
Aspects of ODR have been with us in one form another for decades.
Using E-Mediation and Online Mediation Techniques for Conflict
Where medicine may have been conventional, the most conservative profession is often thought to be law.
5th Key-Technology: Embrace and Integrate Relevant New Technologies
Much ink has been spilled on the future of mediation, and how robots may someday take over from humans. However, mediation is not an empirical science that can be reduced to algorithms.
5th Key-Technology: Take Advantage of ODR’s Full Potential
Online Dispute Resolution (“ODR”) is now universal, especially since the Coronavirus pandemic began.
Designing for the Intensity of Online Mediation
The rapid shift to the greatest use of video conferencing technology has occurred, but how are we adapting ourselves and our mediations? Relatively simple adjustments to remote mediation can result in a higher likelihood of outcomes that would have likely occurred during face to face mediation.
Telephone Mediation in an Age of Social Distancing: Does It Work?
Is all the technology really necessary, and worth the price?
Mediate.com Launches MediationExpress Online Mediation Service
Mediate.com has launched an affordable and confidential online mediation service for property, eCommerce and workplace disputes. Participants keep full decision-making control and can get started for only $99.
Conflict Resolution in the Time of COVID-19--Voices from Seven Continents of the World: Australia
This article series includes viewpoints on the current state of conflict resolution from all 7 continents. This article focuses on North America.
Online Dispute Resolution Pioneer Colin Rule Named Mediate.com CEO
Mediate.com announced today that Colin Rule has been named President and Chief Executive Officer. Jim Melamed, the company’s co-founder and CEO for 25 years, is now chair of the board and general counsel.
Why is This Mediation Different from All Other Mediations?
We wonder does the change in methods push us to let go of our models of practice in favor of “whatever gets the job done?”
Support Tools for Video Conferencing During ODR
There are a wide range of concepts which fall within ODR.
The Demand for Online Mediation Spikes during COVID-19 Coronavirus Outbreak
As the internet has evolved and expanded, it has greatly affected our lifestyle and modes of communication, making it easier for cross-country trading and interactions.
Online Dispute Resolution (ODR): The Great Tool in Times of Pandemic
Those of us who have been working for many years, not only in the academic field, but also in a practical way in On Line Dispute Resolution (ODR), that we call on line or electronic, feel that in these times "the future is here ”
Resolucion de Conflictos en Linea (ODR) La Gran Herramienta en Tiempos de Pandemia
Los que nos dedicamos hace muchos años a trabajar, no sólo en el ámbito académico, sino también en forma práctica en la Resolución de conflictos a distancia, a la que denominamos en línea, o electrónica, sentimos en estos tiempos que “el futuro está aquí”.
In Zoom We Trust
My first real-life experience with pandemic-forced online dispute resolution was in early April — a baptism by fire.
ODR Tips and Tricks
With the COVID-19 pandemic and everybody home, Internet becomes the highway of contact with the world. And, in mediation, mass transmigration to ODR.
4 Things You Definitely Need to Become an Accomplished Online Mediator
The success of online mediation depends 95% on your mediation experience and skills.
Lessons from Teaching Facilitation Online
What a dispute resolution teacher has learned about connecting online.
Making Sense of COVID Through the Lens of Mediation
As I look out of the window of my home office and take in the stillness of a complete lockdown that has been imposed in the wake of COVID-19, I am struck by the sense of balance that exists amidst the chaos and panic that also overwhelms me.