Online Dispute Resolution Section
Educating the Next Generation in Resolving Social Media Disputes
Educating the next generation about conflict resolution skills--early in life--is essential on many levels.
Revolutionizing Mediation through Technology
In recent years, as the world has migrated toward a reliance on social networks, the internet of things, and digital transactions, disputes have grown exponentially in terms of number and complexity.
Establishing Standards for Online Domestic Relations Mediation
Leading national family mediation organizations, including Mediate.com, have abided by common standards for divorce and family mediation for over two decades. Do these standards need to be updated to address issues of online mediation? If so, how?
Interview with Nancy Welsh: The Future of Mediation and Negotiation in Our Culture, Politics and Society
This is an interview with Nancy Welsh, a leading academic in the fields of law and mediation, by Robert Benjamin as part of Mediate's "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.
Comparing Mediation Websites
According to brand new 5/22/19 data from Alexa.com, Mediate.com is most visited and most linked mediation website, by far!
Expanding Access to Remedies Through E-Court Initiatives
Amy J. Schmitz, Elwood L. Thomas Missouri Endowed Professor of Law at the University of Missouri School of Law, has published a timely article titled “Expanding Access to Remedies Through E-Court Initiatives.”
APFM, NAFCM, MBB & ACR Sponsor National Mediation Policy Act!
The APFM, NAFCM, MBB & ACR have joined Mediate.com's groundbreaking efforts to set America on a better path by sponsoring the "National Mediation Policy Act" (NMPA). The Act declares a national policy favoring voluntary mediation over disputes being litigated, remaining unresolved or resulting in violence.
Pew Charitable Trusts Calls for Standardization of US Court ODR Programs
The Pew Charitable Trusts (“Pew”) has reportedly issued a call for the establishment of a national body to standardize online dispute resolution (“ODR”) procedures in civil courts across the United States.
Online Dispute Resolution Moves to the Courts
The second half of 2018 has seen a marked increase in conferences including, if not focused solely on, developments in Online Dispute Resolution and online mediation.
Online Dispute Resolution (ODR) for Lawyers
This chapter focuses on areas of ODR that are likely to involve attorneys, Attorney involvement in ODR tends to be for more complex and substantial disputes, such as resolving all divorce issues or settling an estate or resolving ongoing business issues. These are areas of “integrative” ODR practice, where there are multiple issues and, commonly, a continuing relationship.
ODR as an Effective Method to Ensure Access to Justice: The Worrying, But Promising Brazilian Case
After an introduction to the historical aspects of dispute resolution, this article discusses the relevance of Online Dispute Resolution (ODR) methods for a smooth transition to the Internet Age.
Justice
As a non-lawyer who teaches in law schools, I have been brought into the “justice” conversation many times. I am asked: How can you be sure your online systems will deliver justice?
Why Labelling and Group Identity Matters in Conflict?
Labels are increasingly being used to leverage support for group identities and ideals.
Leaving Facebook
I was a fan of Facebook from my first login. I registered right after it opened to the public in 2006, and I led most of my friends onto the platform. I am now choosing to leave Facebook.
In Isolation Together
Ok, we’ve got a problem: Britain has announced a new Minister of Loneliness.
Two Converging Trends
Us mediators and consultants try to help people create constructive engagements and dialogues that lead to real problem solving.
India’s Internet Citizens Can Finally Settle Online!
This millennial generation demands quick, accessible and tech-ridden supply of solutions to all its needs. How, then, does this generation remain indifferent and accommodating of the traditionally inefficient court system?
ODR for All: Digital Accessibility and Disability Accommodations in Online Dispute Resolution
The promise of online dispute resolution (ODR) depends on accessibility.
Online Dispute Resolution: the “New Normal”
It may come as a surprise that online dispute resolution has been around for more than twenty years.
The New Handshake: Using ODR to Create Value for Consumers and Businesses
ODR can help address a problem often referred to as “access to justice” (A2J).
Social Media-tion: A Bridge for Young Mediators to Enter--and Re-Define--The Profession?
For years, a gap has existed between mediation training of young students and entry into the field as professional mediators.
Interview with John Helie - Views from the Eye of the Storm
This is the complete interview by Robert Benjamin with John Helie, founder of ConflictNet and co-Founder of Mediate.com, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.
The Medium Makes the Difference!
The last decade and a half has seen an explosion in communication by every means imaginable other than face to face. For this reason, I believe its points are worth revisiting.
Small Claims Courts 2.0 - Online Dispute Resolution in Action at Franklin County Municipal Court
For decades now, small claims courts have been offering a great service to our society. But now that most of us have a smart-phone, they can do an even better job.
Difficult Conversations in the Modern Era of (Anti-) Social Media
Recent events show that our social problems are exacerbated by a wide variety of anti-social media behaviors.