Online Dispute Resolution Section
Leaving Facebook
I was a fan of Facebook from my first login. I registered right after it opened to the public in 2006, and I led most of my friends onto the platform. I am now choosing to leave Facebook.
In Isolation Together
Ok, we’ve got a problem: Britain has announced a new Minister of Loneliness.
Comparative Data on Mediation Websites: Most Visited and Most Linked
According to Alexa.com, Mediate.com is most visited and most linked dispute resolution website. See the new data here!
Two Converging Trends
Us mediators and consultants try to help people create constructive engagements and dialogues that lead to real problem solving.
India’s Internet Citizens Can Finally Settle Online!
This millennial generation demands quick, accessible and tech-ridden supply of solutions to all its needs. How, then, does this generation remain indifferent and accommodating of the traditionally inefficient court system?
ODR for All: Digital Accessibility and Disability Accommodations in Online Dispute Resolution
The promise of online dispute resolution (ODR) depends on accessibility.
Online Dispute Resolution: the “New Normal”
It may come as a surprise that online dispute resolution has been around for more than twenty years.
The New Handshake: Using ODR to Create Value for Consumers and Businesses
ODR can help address a problem often referred to as “access to justice” (A2J).
Social Media-tion: A Bridge for Young Mediators to Enter--and Re-Define--The Profession?
For years, a gap has existed between mediation training of young students and entry into the field as professional mediators.
Interview with John Helie
This is the complete interview by Robert Benjamin with John Helie, founder of ConflictNet and co-Founder of Mediate.com, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.
The Medium Makes the Difference!
The last decade and a half has seen an explosion in communication by every means imaginable other than face to face. For this reason, I believe its points are worth revisiting.
Small Claims Courts 2.0 - Online Dispute Resolution in Action at Franklin County Municipal Court
For decades now, small claims courts have been offering a great service to our society. But now that most of us have a smart-phone, they can do an even better job.
Difficult Conversations in the Modern Era of (Anti-) Social Media
Recent events show that our social problems are exacerbated by a wide variety of anti-social media behaviors.
Ethical Principles for Online Dispute Resolution: A GPS Device for the Field
The disruptive force of technology has led to innovative dispute resolution practices that increase access to justice and also raise new ethical considerations.
Elementary, My Dear Watson!
Nowadays, there are two recurring questions regarding Artificial Intelligence that are very difficult to be answered: How far will humans interact with machines? And until what point humans can be replaced?
Access to Information and Justice: Where does ODR lead us to?
This is an article describing the 2017 Online Dispute Resolution Conference in Paris.
5 Tips for Adding Video to your Mediation Practice
As more services go digital, it is necessary for legal and mediation professional to follow the trend. Clients expect an equal level of convenience and access in purchasing legal and mediation services that is provided in other online services.
Conflict and the Advent of Social media in the Evolution of Society
Social media is changing how society behaves at a pace that we just cannot fathom. We have embraced it with open arms, but have we taken three steps back to digest it and understand how societal social skills have been affected?
The Ambivalence of Self-Regulation in ODR
ODR is thought to supplement existing ADR methods to address disputes quickly and adequately using technology and the Internet.
ODR's Role in In-Person Mediation and Other 'Must Know' Takeaways About ODR
This article covers a number of practical aspects of online mediation to broaden the understanding of how ODR can benefit a mediation practice.
Will artificial intelligence (AI) , Amazon Echo Alexa , play a role in your Mediation Practice?
I'm going to share a little secret, Akexa does meditations and affirmations--and maybe more?
Online Dispute Resolution: Stinky, Repugnant, or Drab
Professor Robert Condlin, University of Maryland Francis King Carey School of Law, has written an interesting paper entitled, “Online Dispute Resolution: Stinky, Repugnant, or Drab.”
No Sheriff in Town: Governance for the ODR Field
Online Dispute Resolution (ODR), the practice of resolving disputes via the Internet or digital applications, has been developing since the mid-1990s. As the field has grown and gained traction, it has increasingly received attention from professional associations and industry leaders in the world of alternative dispute resolution (ADR) More recently, it has begun to receive recognition from sources outside of this field – in both the public and private sectors.
Mediacion Online Una Realidad del Siglo XXI
El impacto de las nuevas tecnologías y en particular el uso de Internet han hecho posible el establecimiento de nuevos métodos para la resolución de los conflictos, y es aquí donde entra en juego la Mediación, pudiéndose la misma desarrollar por este medio.
Conflict Resolution Terms Defined
I’ve had repeated requests for the language I use to describe and define common conflict resolution terms like dispute, conflict, mediation, and facilitation. Here’s the language I use and a PDF download suitable for printing.