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Featured Articles 

Mediating with Cultural Competence
by Lisa Derr
Starting with ourselves is the first step to cultural competence.

How Mediation Saved the World
by Jim Melamed
Greetings from 10 years in the future. It is Thanksgiving Day 2030 and we are here testing a joint project of and Zoom wherein future text and image communications can now be sent and published “backward in time.”  

Online Mediation Training at Mediate University
by Colin Rule
One of’s most popular features over the last decade has been Mediate University.  From its launch with just a few courses in (2010), Mediate University has grown to a rich repository of courses from many of the leading mediation trainers in the world.

How to Bring Civility to Political Arguments
by Kwame Christian
Civility, respect, understanding, and the willingness to listen. These are core conversational virtues that are universally appreciated.

Top 10 Tips for Property Disputes
by Sharon Woodhouse
This article looks at how to resolve your property dispute as a commercial tenant, home renter, or landlord.

Cyberweek 2020: Opening Session Interview of Jim Melamed by Ethan Katsh
The is Cyberweek 2020's Opening Session: an interview of Jim Melamed, long-time CEO at, by Ethan Katsh on 25 years of Online Dispute Resolution and

Mediation in the News

'GOING COVID': Why more couples are seeking counsellors, mediation, divorce
The pandemic may be taking a toll on relationships as some couples counsellors, divorce lawyers, and a family mediation firm all report they've seen an uptick in business since the pandemic.

Today’s Business: Refining the process of alternative dispute resolution during a pandemic
With the COVID-19 pandemic, the world has changed, and the Alternative Dispute Resolution process along with it.

Philly’s Eviction Diversion Program shows some early success
Diane Buchanan wasn’t sure what to think when she got an automated text message and email asking her to participate in mediation with her landlord.

Resolving Employment Disputes through Mediation
From health and safety concerns of COVID-19 to systemic discrimination issues amidst the Black Lives Matter movement, to continued fallout from the #MeToo movement, employers are facing a new dispute resolution environment.

Why Mediation Is the Holy Grail for Health Care Disputes
In health care cases, whether the dispute is between a health care system and an insurance company or a hospital and a physician, patients are the ones who are most affected.

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Featured Blog Posts

Objectivity is Imperative
by Kathleen Beck

Research Looks at Meaningful Ways to Promote Intergroup Contact
by Natalie Davis

Take Charge Gracefully
by Ron Kraybill

ODR and Virtual Mediation: High Conflict People in Online Mediation
by Jared Lee and Andressa Bortolin

Difficult Conversations
by Phyllis Pollack

Healing our Divisions in Troubled Times
by Lorraine Segal


A problem well stated is a problem half solved.

A will finds a way.

Success doesn't come to go to it.

What you plant now, you harvest later.

Life will always be what we ourselves make it.

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Edited by Dr. Clare Fowler and Jim Melamed. Feedback and news for potential inclusion in future newsletters may be sent to If you wish to stop receiving this newsletter, you can remove yourself from this email list by clicking here.