Tammy Lenski's Conflict Zen Blog Good negotiators know this secret: Persuade with your ears, not your mouth. Instead of trying to persuade by telling and then telling some more, lead...
By Tammy LenskiThe field of ADR is rapidly expanding. This is a very exciting time for anyone considering joining the ADR ranks. Federal, State, and local governments are staffing entire departments charged...
By Troy MorganThe prestigious Straus Institute for Dispute Resolution has a new web site -- HERE!!! -- and a few videos that the beginning mediation or settlement advocate shouldn't miss. Here's Judge...
By Victoria Pynchon
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