In March of this year, I was very happy to be contacted by NAM to see if I was willing to do an in-person mediation in approximately six weeks. I had just received my first vaccine and would be fully vaccinated by the mediation date. I could not agree to the assignment fast enough.
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By the time Lee visited HR to request a mediation, he was frustrated and mad. Despite many “feedback” meetings with his boss Amanda, Lee was concerned that he wasn’t getting...By Dawn Bedlivy, Kim Faircloth