From the Blog of Phyllis G. Pollack. At some point in just about every dispute that I have mediated, one of the parties has said to me, “This is...
By Phyllis PollackUsed with permission of the Institute of Government, The University of North Carolina at Chapel Hill. Previously published in Public Management Bulletin, Number 2, September 1998. I. Introduction Mediators and...
By John B. StephensThis article originally printed in BusinessComment, Dec 12/Jan 13.Few of us find it easy to deal with difficult situations, whether these are to do with personnel issues, sub-contractors or supply...
By John Sturrock