Mediation is a dispute resolution process that involves people who have feelings, goals, and marching orders. It is not simply an emotionless calculator for determining a monetary settlement.
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Conflict coaching is a concept that combines dispute resolution and coaching principles. It is a one-on-one confidential and voluntary process in which coaches work with individual clients to help them...
By Cinnie NobleThey don't know how to define or identify a hostile workplace. A hostile workplace is any work environment where violence, harassment, discrimination, intimidation, and other abusive behaviors interfere with the...
By Lynne McClureLet’s face it — there’s lots work to be done all over the country to build understanding and heal relationships between civilians and police. This is a stickier topic than...
By Brad Heckman