Kluwer Mediation BlogOn Thursday 4 September, Collaborative Scotland hosts a Day of Dialogue which will focus on respect and reconciliation in the lead up to, and after, the independence referendum...
By John SturrockLinks to the entire series Summarizing Questioning Sometimes, I just want someone to listen. The purpose of listening in conflict resolution is not for the listener to get ‘the facts’...
By Alan SharlandNo one really enjoys it, but conflict is a fact of life. By understanding the relationship between personality types and conflict management styles we can achieve more productive dispute resolution...
By Erin Alarcon