Joseph was lying in intensive care. The prognosis for his recovery was grim, but there was the possibility that a final surgery might save him. The likelihood of success was...
By Douglas NollI was speaking with a potential client the other day. He assured me that, as a reasonable person, he understood the many benefits of mediation. But the conflict had gone...
By Jeanette BicknellWhat’s Your Story? In conflict, everyone has a story—or at least their side of the story. To better understand these stories, try prefacing them with the words “Once upon a...
By Gary Harper