Most of what you have learned about conflict resolution is often wrong. Or at least it’s ineffective in the workplace between people with unequal power. We have been conducting conflict...
By Peter T. Coleman, Robert FergusonSusan Carpenter shares the concerns she has for the field of public policy mediation including training, use of concepts, and lack of sharing knowledge.
By Susan CarpenterWondering how to keep the Internet safe and fun? Learn how to: find the good stuff (and avoid the not-so-good) explain how to recognize ads teach responsible online behavior encourage...
By Caroline Knorr